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"It is always a good stay here. Most my business is walking distance from the hotel. The hotel staff is always awesome. I dont like the inability to block out the windows in the tower. My sleep schedule is backwards do to travel, so not being able to really darken the room is an annoyance. But thats my only complaint. The cost was great too."

"We love this hotel. Very accommodating, costumer service is very excellent especially the front desk and the housekeeping. They are very helpful. The room are super clean. We would love to go back again and book this hotel. "

"Doors were so loud that everytime they were shut my son covered his ears because of how loud they were, the walls were very thin and could hear the people’s conversation next to me, even with my tv on. My room sinks drain never opened and only let water trickle down. The room was advertised as having an ocean view but was only viewable if I was on the balcony and leaned over the banister and looked between two buildings. Construction was taking place and while on the balcony a construction worker assembled a wooden platform right outside our room at 8 am. For the money I paid I expected more from this hotel. "

"No staff on site. Had to check in via a virtual person on a kiosk and had issues with check in. very frustrating."

"Room was clean and great location."

"Absolutely clean and comfortable amenities!"

"Clean"

"Barista lady was sweet but night time staff was beyond rude to my wife and children while I was running an errand and they were sitting by the fire. Silver fish bugs in the room and one ran across the counter in the bathroom on my son’s toothbrush. Invited family we were visiting to come eat at the hotel because the patio has a nice view but went to order breakfast at 8:30 am and they were out of toast, bacon, potatoes, yogurt, and all milk and creamer other then regular milk. For someone with dairy allergies, this was beyond frustrating to not be able to order coffee with any kind of creamer. Had all 14 family member that were coming to eat go elsewhere. We ended up leaving hotel early a was told manager would contact me and make an adjustment to room rate but no one ever did. Management can’t figure out how to even order food for the restaurant so I’m not surprised. Wanted to sit by the fire at night but it was over run by a really rough crowd, non of whom were actually staying there. Oh, on top of it, my feet become black from walking on the floor in the bedroom, as if the floor had never been cleaned. So gross! Pay the extra money and stay across the street at Vespera"

"We had two rooms. The renovated double queen was really nice. The ocean front king room was very dated, so dated that the bathroom looked dirty. The non slip mat was disgusting and the floor tile had a huge chip. The bistro offering was just ok, but the smores kits were great. You also had to walk pretty far to get water in the lobby area. My husband recently had surgery and is using a cane. We were on the second floor and there was no elevator so I had to carry our luggage upstairs. Overall a beautiful view and the fire pits were awesome! I would stay again, but only in a renovated room. "