Carol City Hotels, Miami

"Overall an excellent experience with a few notes: - WiFi was poor and made work impossible at times and affected TV channels in room - 20% gratuity included in everything everywhere at the property. Made prices pretty steep across the board - $50 resort fee - check when you book if that’s included or not. -staff very friendly and helpful so the guaranteed tip didn’t seem to cause any reduced service level overall I recommend this property for families with kids "

"Clean room , staff is good, breakfast very good , easy to find Airport shuttle , only need to change all the chairs look old and leather is broken…."

"Overall, I would rate this hotel as okay for a quick overnight stay with a nice pool and generally nice rooms. A few issues with this hotel is there is no airport shuttle, which is pretty standard for the surrounding hotels. They said it's a quick uber/lyft/taxi right, which is correct. However, if you are going during peak hours or odd times with a family of 5, then trips to/from can add up quickly. Second, we stayed at this hotel after returning from a cruise. We arrived early and they tried to charge $30 for early checkin. This was around 1pm for a 3pm check-in. Ridiculous! The hotel is not located walking distance to restaurants, so you will need to do delivery for lunch/dinner. Last, the hotel is right in the runway path of the airport, so you will hear planes all day & night. With all that said, the staff was courteous and helpful, but management puts them in a tough position to deliver great service, when there is no shuttle service and they are nickel & diming you for airport transportation, paid parking, etc. While you may save a few dollars on the nightly rate, you will be paying more given these issues. I'd recommend staying at hotels just south of the airport. They are quieter and walking distance to several chain restaurants if you want a quick bite. "

"Room was dated. Lamp shade had water damage on it, bed was very lumpy "

"Clean room. Shuttle availability and organization. "

"Room and bed were perfect. Full breakfast was nice and complete. I was able to check in early thanks to staff. Location is excellent and convenient for airport access or MetroRail/TriRail connections."

"Incredible staff that were always super friendly . The location is fantastic and the stay was a perfect way to celebrate our recent engagement ❤️"

"Don’t have "

"Property is dated and in need of an update. The furniture in the room was scuffed and scratched; door safety lock was loose and there were no instructions on how to use the TV. It was fine for a short stay on an overnight between flights out of Miami. Shuttle service was good and the cafeteria had surprisingly good food. "