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Reviews of Kona Palace in Captain Cook

3.5 out of 5
Kona Palace in Captain Cook
82-5815 Napoopoo Rd., Captain Cook, HI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 205 out of 277 reviews" "
Rating 8 - Good. 37 out of 277 reviews" "
Rating 6 - Okay. 12 out of 277 reviews" "
Rating 4 - Poor. 12 out of 277 reviews" "
Rating 2 - Terrible. 11 out of 277 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was great. The room was large. I was a little disappointed that the owner did not let me know that breakfast was not included with the lower level room. She said it was because the lower room had a kitchen, but I was not made aware of this until after I arrived.
Stayed 1 night in May 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Rebecca on 3 May 2024
It was a pleasure hosting you and Heather! We look forward to your return visit!

10/10 Excellent

Steven, Stone Mountain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host. Breakfast was amazing. There are beach chairs, towels and a blanket. We will stay here again. Cute dog!
Stayed 2 nights in Apr 2024
Response from Rebecca on 18 Apr 2024
It was great having you and Ingrid.

10/10 Excellent

Steven, Stone Mountain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Friendly owner. Convenient to get to places…
Stayed 2 nights in Apr 2024
Response from Rebecca on 18 Apr 2024
I truly enjoyed your stay Steve. Such a pleasure to host!

10/10 Excellent

Satish

Stayed 1 night in Apr 2024
Response from Rebecca on 3 May 2024
I enjoyed hosting you. Many happy returns!

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kona Palace is a comfortable, hillside haven convenient to many of the southern Kona Coast's natural attractions as well as shopping. Becca, the host, is full of recommendations for things to do and places to eat. She serves wonderful breakfasts on her lanai with a view that extends to the western horizon -- sunsets on the ocean. The rooms are private and open to a large, nicely furnished common area. The house is in a quiet residential area on a large property. We especially enjoyed waking to birds singing
Stayed 3 nights in Apr 2024
Response from Rebecca on 10 Apr 2024
It was wonderful having you and Martha. Keith & I look forward to your return visit.

10/10 Excellent

Leonid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to the best snorkeling places. My favorite was Two Steps beach 10-15 mins drive from the property. Can highly recommend morning hours snorkeling there. Fantastic view of the captain Cook bay from the property.
Stayed 1 night in Apr 2024
Response from Rebecca on 5 Apr 2024
I loved hosting you and your family Leonid. I hope you make it back again soon for a longer stay!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rebecca on 28 Mar 2024
It was really enjoyable hosting you Sue. Glad you could get rested up for the rest of your holiday!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Kona Palace is a beautiful property and the owners, The owners Rebecca and Keith are very nice, personable and accommodating individuals. There were 3 of us on bicycles riding around the island and they went out of their way to make our stay memorable and relaxing. The view from their homes spectacular and breakfast was great. I would highly recommend anyone wanting accommodations in the Captain Cook area stay at the Kona Palace. Victor
Stayed 1 night in Mar 2024
Response from Rebecca on 19 Mar 2024
It was fun having you guys. We hope you enjoyed Kona your last day!

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property! Steep driveway down to it. Tough for a cyclist leaving it. Great hosts!
Stayed 1 night in Mar 2024
Response from Rebecca on 17 Mar 2024
It was great having you guys. I trust you found a great hang out in Kona after departure!

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and kind hosts!
Stayed 1 night in Feb 2024
Response from Rebecca on 1 Mar 2024
It was wonderful hosting you Andrea. We hope you come back. Remember out discount! ;-)

10/10 Excellent

Shawn

Stayed 1 night in Feb 2024
Response from Rebecca on 28 Feb 2024
Great guest. Thanks for taking the time to review. I know you mentioned that you enjoyed the free parking, internet and breakfast!

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kona Palace has a magnificent view, is well maintained, and feels cozy. Breakfast was tasty, and our host was accommodating with our uncertain check-in and check-out schedule. I appreciated the nice little touches like the checkout chocolate and hand drawn maps to local interest points, which we took full advantage of going to a nearby Sunday farmers market. I'd definitely recommend Kona Palace to a friend.
Stayed 1 night in Feb 2024
Response from Rebecca on 19 Feb 2024
It was awesome having you and your partner. We hope you make it back next time you're in the area!

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and get away from the crowds, but stay close enough to so many fun activities. Amazing view with whales joining for breakfast just off the coast!! Thank you to our hosts, Rebecca, Keith for the tips and directions and pup, Oreo for the snuggles. Mahalo
Response from Rebecca on 15 Feb 2024
We really enjoyed having you and Adam! We hope you can come to CO!

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful! Waking up to the peaceful sounds of the wildlife is so soothing. Rebecca is a great host! Thank you for our beautiful stay!
Stayed 1 night in Feb 2024
Response from Rebecca on 6 Feb 2024
It was wonderful having you and Renee. You are welcome back anytime!

10/10 Excellent

Rebecca

Travelled with family
We loved the lanai with the incredible view, the beautiful room and location, and the delicious breakfast with fresh fruit ant something to please a nearly vegetarian (me) and meat eater (my husband). The host was welcoming, helpful and genuine. It is hard to find, but love the privacy and the host sent a photo to help us find the place
Stayed 1 night in Jan 2024
Response from Rebecca on 27 Jan 2024
It was such a pleasure hosting you and Alan (sp?) ;-)

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Amazing view, quite remote spot. Driveway is windy downhill just fyi but it adds to how remote this place is!
Stayed 1 night in Jan 2024
Response from Rebecca on 26 Jan 2024
It was a pleasure hosting you and Brian. Many happy returns!

10/10 Excellent

Robert, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly host. Beautiful and well appointed room.
Stayed 1 night in Jan 2024
Response from Rebecca on 18 Jan 2024
It was great having you and Jean. We hope you make it back for another stay!

10/10 Excellent

CYNDI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely antiques and well appointed property.
Stayed 1 night in Jan 2024
Response from Rebecca on 18 Jan 2024
It was a pleasure to host you and Chuck. Many happy returns!

10/10 Excellent

Miner, Inverness

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plantings/birds & beautiful building!
Stayed 1 night in Jan 2024
Response from Rebecca on 5 Jan 2024
You and Debbie were a great.

10/10 Excellent

Yuanyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Kona palace for one night. It was a great experience with the host Rebecca and her dog Oreo. The house located on the bottom of a steep slope so driving was a bit tricky. Yet we were able to do it without 4WD. And because of the slope, we were able to witness hte most stunning sunset from the terrance, along with the beautiful landscape and Pacific ocean. During the night, the sound of coqui frog was eminent, which made it a unique (in a good way) immersive tropical living experience. Farm-to-table breakfast prepared by Rebecca is healthy and delicious. She also graciously packed a whole bag of fruits for our rest of the trip!
Stayed 1 night in Nov 2023
Response from Rebecca on 17 Dec 2023
Yes, the whole island is a bunch of mountains. It's all paved and we never get snow ;-) Many happy returns!

8/10 Good

Yuqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rebecca on 17 Dec 2023
It was great having you Yuqing. Thanks for taking the time to review.

10/10 Excellent

Lana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So peaceful and beautiful I would stay here forever if I could ! Rebecca is very kind as well
Stayed 1 night in Dec 2023
Response from Rebecca on 12 Dec 2023
It was great having you and Jay!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebecca was a great host. The bed was firm and very comfortable. The area around it was exceptional.
Stayed 1 night in Dec 2023
Response from Rebecca on 5 Dec 2023
It was a pleasure to host you Barbara. It is a new plush memory foam mattress. I hope you have a great rest of your stay here on the big island.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in an elegant lovely home, so comfortable and clean. Amazing hosts - great company and conversation at breakfast. Breakfasts were excellent, great coffee, fresh local (some from their beautiful garden) tropical fruits. Lots of special extra touches like nice beach towels and robes. View from the lanai is icing on the cake! Can’t wait to return.
Stayed 4 nights in Oct 2023
Response from Rebecca on 29 Oct 2023
It was great having you and F. We look forward to your return.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous view
Bottom section of house with gorgeous view down mountain overlooking ocean. A 5 minute drive down to community park and beach or take a left and drive 5 more minutes to Two Step beach. (Great snorkeling there if you swim out 300 plus feet). Great communication with owner. Large room. Stove and refrigerator are outside under covered patio area which is great for eating outdoors. Garden below patio has a ton of beautiful flowers and fruit trees.
Stayed 5 nights in Sep 2023
Response from Rebecca on 26 Sept 2023
It was a pleasure to host you Terry. Thanks for taking the time to let everyone know how wonderful the area is. It is a special place. You're a 10 star guest!

10/10 Excellent

Harlyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jun 2023
Response from Rebecca on 9 Jun 2023
It was a true pleasure hosting you Harlyn!

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Rebecca is amazing. Her and her husbands property is located viewing the ocean with great sunset views. The place is very well taken care of. The driveway wasn’t tricky if you follow her instructions, stay to the right, and drive slow. Breakfast was great all homemade by Rebecca using fruits on her property too. Great conversation and company.
Response from Rebecca on 21 May 2023
It was wonderful to have you and Jeremy. We hope you come back often!

10/10 Excellent

Garrit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I had a fantastic stay at Kona Palace. So much so that we ended up extending our stay. The host was very nice and accommodating and always made sure we had what we needed. The views from the lanai are stunning, the bed was comfortable, the huge double shower in the king room was awesome, and the homemade breakfast was very tasty. We did use the hot tub one night which was also great. She does have a small dog on the property but he was in no way a nuisance and was actually fun to play with. Overall we highly recommend staying here and hope to return in the future.
Stayed 1 night in May 2023
Response from Rebecca on 16 May 2023
It was wonderful having you & Arley (I hope I spelled it right).

6/10 Okay

Karen

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2023
Response from Rebecca on 15 May 2023
It was great having you Karen.

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with amazing view
Love the place, Home, better than home the orange juice and coffee was amazing, home made fresh breakfast! Don’t forget Oreo the small dog, so sweet! You need a break from a large hotel stay here!! You will like home
Stayed 1 night in Apr 2023
Response from Rebecca on 28 Apr 2023
I'm so glad you had a great time. Many happy returns!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and were sorry we were only there for 1 night. The driveway is steep and a little tricky but once there the property, including the room is very nice and the view from the Lanai is simply spectacular. Rebecca is a great host and served up a wonderful breakfast.
Stayed 1 night in Apr 2023
Response from Rebecca on 26 Apr 2023
It was wonderful having you. I hope we can serve you again next season!

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Wonderful location overlooking hills and ocean. Particularly we liked the clear view of the stars at night. Tasty breakfast with home grown and local fruits. We met another family also staying there, who are friends of the host, and they were very nice and kindly interacted with my six years old son. We had an enjoyable stay.
Stayed 1 night in Apr 2023
Response from Rebecca on 20 Apr 2023
It was great having your family Jun!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Hawii trip
We stayed here just one night. Great person to deal with and a very nicely furnished home. What a view, its a little out of that way place that is great for a layed back start for our vacation. Thank you for sharing this beautiful place with us. Anyone staying here will not be disappointed.
Stayed 1 night in Apr 2023
Response from Rebecca on 14 Apr 2023
It was a pleasure to work with you Michael I'm sorry I didn't get to meet you.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Captain Cook
Loved the place. The house is beautiful and the room was spacious and comfortable (we stayed in the queen room). There is ac but we just slept with the windows open all night and listened to the frogs. The hot tub looking over the ocean was a treat. Breakfast was great as well, eggs and sausage, toast with lillikoi butter, fresh fruit, coffee. The house was only about 15 minutes from the harbor where we took a snorkeling trip to Captain Cook bay. So nicely located. And made a great launching site to drive up to Volcanos the next day. Would have liked to have stayed longer.
Stayed 1 night in Apr 2023
Response from Rebecca on 12 Apr 2023
It was so nice hosting you Kristen. We do hope you come back for a longer stay. There's plenty to do in the area.

10/10 Excellent

Ella, Evrerett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Rebecca on 30 Mar 2023
It was great having you and Chris!

10/10 Excellent

John

Stayed 1 night in Mar 2023
Response from Rebecca on 22 Mar 2023
A pleasure to host you John!

10/10 Excellent

Stuart

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stunning views, very friendly owners/hosts.
Response from Rebecca on 18 Mar 2023
It was great having you. Enjoy not shoveling any snow!

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebecca & Keith were amazing hosts! They gave fantastic suggestions for dining and activities. Their home is welcoming, private, and has stunning ocean views. Rebecca makes delicious breakfasts, with fresh fruit from their property, including freshly squeezed juice. She even gave us each a star fruit to take with us on our day trip! R & K are kind and generous hosts. I feel like we have made lifelong friends. I definitely would return, and recommend this lovely oasis!
Stayed 2 nights in Mar 2023
Response from Rebecca on 17 Mar 2023
We too feel like we made new friends! We look forward to seeing you and Dan later this year!

8/10 Good

Marcos

Stayed 1 night in Mar 2023
Response from Rebecca on 30 Mar 2023
Thanks Marcos. I enjoyed serving you.

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and serene property with wonderful hosts. Loved the accommodations, breakfast, and visiting with hosts. It was our last night on the island and it could not have been better!
Stayed 1 night in Feb 2023
Response from Rebecca on 6 Mar 2023
It was great having you and Sheila!

10/10 Excellent

Stephen, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great B&B! We chose it because we have done the resorts- this was like living the actual Hawaiian life away from the hub but of tourist life. It was quiet and relaxing. Very comfortable bed. Decor was beautiful and made us feel like we were in an Hawaiian home. There are 3 rooms so not crowded. It was nice to get to chat with the other couple there at the time. The owners are very accommodating and caring and do their best to make your stay enjoyable. If you need anything just ask. You can’t beat the wonderful breakfast on the lanai- what a view! Breakfast is fresh OJ and fruit medley all from the surrounding garden as well as eggs, granola and bread of various type - oh and home made jams. Come back after a long day of touring or beaching and relax on the lanai watching the sunset, listening to tree frogs chirping and feeling the cool breeze. It is away from many tourist things to see and do but doesn’t take long to get Tom some. The road to get there is very winding and steep but you are tucked away and safe there once you get there. We hope to come back.
Stayed 3 nights in Feb 2023
Response from Rebecca on 14 Feb 2023
It was great having you and Diane! Many happy returns.

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Kona Palace. The service was excellent and the property was beautiful.
Stayed 2 nights in Feb 2023
Response from Rebecca on 17 Feb 2023
It was a real pleasure to host you two. Don't hesitate to come back whenever you want to get away!

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and home. Comfortable bed. Rural surroundings were lovely as were the views from the lanai. Breakfast was the best! Rebecca was very prompt in responding too us. Highly recommend.
Stayed 1 night in Jan 2023
Response from Rebecca on 7 Feb 2023
If every guest was as enjoyable as you were, I'd think I was in Heaven! Thank you!

2/10 Terrible

Tim

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jan 2023
Response from Rebecca on 4 Feb 2023
Tim had a rough trip to hawaii. There wasn't much I could do to make his vacation better. He said he enjoyed breakfast and liked my dinner recommendation. Its a mystery.

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous view of Captain Cook Bay
Lovely setting--terrific view from lanai. Pleasant hostess (and dog!), delicious breakfast, spacious and well-decorated room. Yes, the driveway is a bit intimidating, but not a problem if one follows Rebecca's directions. But I have to admit, between the driveway, the twisty road, and the unfamiliar rental car, I would not be comfortable driving back and forth at night (e.g., to go out to dinner). On my one night, I got a good take-out dinner from a local fish place before dark, and ate it on the lanai.
Stayed 1 night in Jan 2023
Response from Rebecca on 12 Jan 2023
It was great having you Dena. You're the most adventurous 75 year old I know!!!

10/10 Excellent

Mary Pat

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful all around……contacts, directions, hospitality, gorgeous setting, beautiful home, lovely accomodations. My husband and I couldn’t have been happier.
Stayed 1 night in Jan 2023
Response from Rebecca on 9 Jan 2023
Great having you and John. I could not ask for more wonderful guests!

10/10 Excellent

Savi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay! We got there as the sun was ready to set over the water as the beautiful scenery off the patio was perfect. Was out again in the morning to watch the sunrise on the patio. Breakfast was delicious and our host was so accommodating and friendly. Will definitely go and stay again.
Response from Rebecca on 29 Dec 2022
It was a true pleasure to host you. Welcome back any time!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Very relaxing stay. Beautiful house and views. King bedroom so comfortable and relaxing. Watch the steep road, just go slow and easy.
Stayed 1 night in Dec 2022
Response from Rebecca on 15 Dec 2022
It was a please having you and Michelle. Hopefully, you can make a longer visit to this island.

10/10 Excellent

Brittain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kona Palace is in a beautiful location with an amazing view! There is lots to see and do close by. The bed and room were very comfortable and the breakfast was delicious.
Stayed 3 nights in Dec 2022
Response from Rebecca on 12 Dec 2022
It was great having you & Micah!