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Reviews of Romney Park Luxury Apartments

4 out of 5
Romney Park Luxury Apartments
Corner of Hill and Romney Roads, Green point, Cape Town, Western Cape

Reviews

9.6

Exceptional

Rating 10 - Excellent. 58 out of 72 reviews" "
Rating 8 - Good. 9 out of 72 reviews" "
Rating 6 - Okay. 3 out of 72 reviews" "
Rating 4 - Poor. 2 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kiante

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Romney Luxury apartments provide luxury without the expensive price. We stayed here for a week and we loved it. The hotel itself it beautiful and clean! The rooms are very spacious with a kitchen and balcony! Free Breakfast and a bartender is on site! The staff is amazing. I can't recall everyones name, but Jimmy is the best around. Anything that we needed or asked, he went above and beyond to find it or get it for us. He always greeted us with a smile and a warm welcome! He gave us recommendations and made sure that we had everything we needed. Jimmy is truly a gem. Also the lady at the front desk is also really nice. She always greeted us with a smile and provided us with great customer service. The kitchen staff and bartenders were all friendly and welcoming. Whenever I am in Cape Town, Romney Park is the only place I will stay!!!

8/10 Good

Christal

Stayed 2 nights in Jan 2024
Response from Susan on 10 Jan 2024
Thank you very much for choosing Romney Park and for your kind review....

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, room comfort
Excellent apartment with hotel facilities
Excellent location, great breakfast, friendly staff, comfortable accommodation. Can't ask for more
Stayed 6 nights in Dec 2023
Response from Susan on 3 Jan 2024
Good morning, thank you so much for your great review...we hope to welcome you back next year!

10/10 Excellent

Cory

Liked: Cleanliness, room comfort
What a wonderful hotel.
Excellent hotel, staff and services were excellent.
Stayed 8 nights in Aug 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice and the restaurant and front desk people were amazing. Jimmy helped us get food ordered in and set up an amazing tour or Langa Township. My only minor complaints were that our tap in the sink had very low pressure (it was good enough so we didn’t alert the hotel until we were leaving) and, while there is air conditioning for the summer, there is no heat during the winter. It wasn’t a huge issue but there weather was quite cool and rainy during our stay (Aug. 18 - 25) and a few days in the hotel were quite cool. This would not be an issue most of the year.
Stayed 8 nights in Aug 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I had the most phenomenal experience. The hotel apartment is located in a safe walkable location. Excellent communications, cleanliness is superb. The staff is spectacular and courteous. The restaurant staff are amazing and the food is so delicious. A special thank you to staff members Ruby, Thandiszwa, Ubuntu, Jimmie, and all the staff members, you are so very special and appreciated. They were so welcoming, friendly, professional, and went above and beyond to make us feel like we were home away from home. I will always be eternally grateful for your hospitality. I look forward to returning. I highly recommend this property and give it a million stars.Blessings!
Stayed 1 night in Jul 2023

10/10 Excellent

Gareth

Stayed 3 nights in Jun 2023

10/10 Excellent

Ilyas

Stayed 4 nights in Jun 2023
Response from Susan on 23 Jun 2023
Thank you so much!

10/10 Excellent

betty

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from Susan on 23 Jun 2023
Thank you so much!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, room comfort
A Gem in Cape Town
one of the best venues that we have stayed at in Cape Town. It is so central we would use it again
Stayed 6 nights in May 2023
Response from Susan on 23 Jun 2023
Thank you so much for your brilliant review - we look forward to welcoming you back!

10/10 Excellent

Roderick

Liked: Cleanliness, room comfort
Excellent
Good place to stay for business and pleasure. Great friendly staff
Stayed 2 nights in Nov 2022
Response from Susan on 6 Dec 2022
Thank you so much for your great review!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Everything was good and comfortable, thank you very much!
Stayed 5 nights in Jul 2022
Response from Susan on 3 Aug 2022
Thank you so much!

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Great amenities in the room & great views. Check-in staff was fantastic: knowledgeable, friendly, & kind. We will certainly return when we have more rime.
Stayed 1 night in Mar 2022
Response from Susan on 22 Mar 2022
Thank you so much for your great review, we look forward to welcoming you back....

10/10 Excellent

Lorraine

Liked: Cleanliness, room comfort
Home away from home
The place was beautifully decorated, clean and the service was great. Breakfast was excellent
Stayed 3 nights in Nov 2021
Response from Susan on 6 Dec 2021
Thank you so much!

10/10 Excellent

Syspro

Business traveller
Liked: Cleanliness, room comfort
Stayed 12 nights in Sep 2021
Response from Susan on 22 Sept 2021
Thank you so much for the great score! Looking forward to welcoming you back!

8/10 Good

Lwazi

Liked: Cleanliness, room comfort
Our experience was good overall
Stayed 3 nights in Sep 2021
Response from Susan on 13 Sept 2021
Thank you very much for your kind review, we look foward to welcoming you back.

10/10 Excellent

Warren

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2021
Response from Susan on 30 Aug 2021
Thank you very kindly for your fabulous score!

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, room comfort
Cape-towns brightest gem Apart-Hotel
Fantastic stay, easy check-in superb apartment - it is almost impossible ta expect more at this very reasonable rate! Loved the fantastic in room coffee and tea service one of the best on offer ! Really a great reception with the charming and lovely Ruby at the front desk :-)
Stayed 1 night in Aug 2021
Response from Susan on 25 Aug 2021
Good afternoon thank you very kindly for your awesome review....will pass this along to Ruby who will be thrilled!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Amazing experience!
Stayed 7 nights in May 2021
Response from Heino on 4 Aug 2021
Thank you very much for your great review. Looking forward to welcome you again. From all the staff at The Stay Collection.

10/10 Excellent

Hermanus

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021
Response from Susan on 21 Jul 2021
Thank you kindly for your great review, we look forward to welcoming you back!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021
Response from Susan on 1 Jul 2021
Thank you very kindly for your lovely review! Hoping to welcome you back!

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021
Response from Susan on 10 Jun 2021
Thank you so much!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is an apartment building with many residents so it is not a hotel, though it provides many of the same services as a hotel. Our apartment was outstanding! We wanted to move in! Very spacious, beautifully furnished, all very functional, except for the tub in the master bathroom, which looked as though it could be dangerous (I didn't use it). But the other bathroom had a good shower so we both used that. The staff was outstanding and very helpful. The did several "extras" like printing out my PCR test results, calling uber taxis for us, etc. Overall, the Romney Park is an excellent choice. It's only downside was the lack of convenience stores (like Spar) or any restaurants nearby. But it only takes about 10-15 minutes by uber to go to the V&A waterfront where there is a great variety of restaurants and shops. The trip only takes about 50 rand, so less than US$4.00
Stayed 4 nights in Jun 2021
Response from Susan on 10 Jun 2021
Thank you very much for your kind review! We look forward to welcoming you back! Kind regards

4/10 Poor

L F

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
A disappointing Mother's Day weekend experience
We stayed at Romney Park in April to ensure I have the perfect place to celebrate Mother's Day and spoil the two women I hold dear. Everything went well on our April stay with room for improvement on the Eggs Benedict but Themba's, restaurant staffer, attentiveness during breakfast made the experience a good one... This Mother's Day, however, turned our stay into a failed attempt to make my company feel special.. The bed mattress in Room 301 main bedroom need to be replaced. Sinking into the mattress body mold for two nights resulted into sleepless nights and contributed to an unpleasant stay... The warm breakfast choice on Mother's Day turned into a disaster which I communicated to our serving waitress when my Mom and Aunt shared their disappointment about the Omelet order. The Omelets were overcooked and they waited a further 40min after the complaint was logged for 4 strips of bacon that didn't accompany the meal choice as requested. The hard poached Egg Benedict and Frittata was just as disappointing... We left shortly after 7am on Monday morning when breakfast options were still unavailable...
Stayed 2 nights in May 2021
Response from Susan on 14 May 2021
Good morning. Thank you for detailed review about your stay...I am dismayed to hear that we did not meet nevermind exceed your expectations. I can only sincerely apologise for this and assure you that this is really not our normal standards and I will take this up with my team immediately. I can only hope you allow us the opportunity to give you a better lasting impression of Romney Park if you stay with us again. Warm regards

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2021
Response from Susan on 12 May 2021
Thank you very much for your kind review..

4/10 Poor

Nathier

Stayed 1 night in Apr 2021
Response from Susan on 12 Apr 2021
Dear Mr Adams, apologies that we could not accommodate your request for a complimentary late departure on Sunday as mentioned your apartment was previously booked. We do try assist where we can and did extend the check out time by 1hour but then had to get the apartment ready for a new guest. Apologies that you then were not happy with your entire stay based upon this....thank you for choosing Romney Park.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Great place to stay
We had a great stay at Romney Park. Helpful and friendly staff. Clean room. Nice view from 5th floor. It was good to be able to go from garage to the floor we stayed on.
Stayed 5 nights in Feb 2021
Response from Susan on 8 Mar 2021
Thank you so much for your awesome review..

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
What an incredible experience. Staff are very helpful. The place is vety clean. Will most definitely stay there again.
Stayed 3 nights in Feb 2021
Response from Susan on 2 Mar 2021
Thank you so much for your awesome review - we hope to welcome you back!

10/10 Excellent

Anathi

Business traveller
Liked: Cleanliness, room comfort
It’s a beautiful place, great location. Room was a little small but had all the necessities. It was a home away from home
Stayed 3 nights in Jan 2021
Response from Susan on 19 Jan 2021
Thank you so much for your lovely review...we do hope to welcome you back soon!

10/10 Excellent

Ruhandi

Liked: Cleanliness, room comfort
Pleasant even without Spa facilities
It was fantastic. The only criticism is thay rjere is presently no spa and we were looking forward to that option. The rest was all as advertised.
Stayed 3 nights in Nov 2020
Response from Susan on 9 Dec 2020
Thank you very much, the spa closed in 2018 when we converted the previous hotel into apartments...We did remove all mention of this and apologies if you had perhaps picked up on an old listing...

10/10 Excellent

Physical

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2020
Response from Susan on 9 Dec 2020
Thank you kindly...

10/10 Excellent

Irvin

Liked: Cleanliness, room comfort
Wonderful stay
A really pleasant stay at Romney Park Luxury Apartments friendly staff and lovely accommodation, breakfast had me filled until supper time really fantastic time to break away with my wife.
Stayed 1 night in Nov 2020
Response from Susan on 30 Nov 2020
Thank you so much for your lovely review!

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, room comfort
Great hotel, superb friendly and efficient service
I spent two nights at this hotel, first night in a standard room and upgraded to the honeymoon suite on second night and found it impeccable in terms of anesthetics and service. The standard room was a bit snug but the honeymoon suite was spacious, beautifully decorated with a gas fireplace and rooftop garden and jacuzzi. A small observation is that the honeymoon suite does not seem particularly accessible by wheelchair.
Stayed 1 night in Nov 2020
Response from Susan on 11 Nov 2020
Thank you so much for your awesome review, we loved hosting you and hope to welcome you back soon.

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort
Nice
Stayed 1 night in Sep 2020
Response from Susan on 8 Oct 2020
Thank you sincerely for your great score!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a luxurious three bedroom apartment with a huge balcony with an ocean view. It had all the amenities that we could possibly need and more. Great location and very friendly and helpful staff. Mele was very helpful and a great tour guide, as was Samuel. Due to coronavirus we did not want to do group tours so they organized two fabulous day trips for us to the southern cape and to the wine regions. Loved it!
Stayed 4 nights in Mar 2020
Response from Susan on 25 Mar 2020
Thank you kindly for your fabulous review!

10/10 Excellent

SHANAWAAZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Our stay at Romney Park with our family was nothing short of fabulous we were sad to leave its definitely a home away from home staff very warm friendly and attentive loved it!!!! will recommend to all
Stayed 2 nights in Dec 2019
Response from Susan on 2 Jan 2020
Good morning, thank you for your amazing review, we loved hosting you and look forward to welcoming you back!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Susan on 20 Nov 2019
Awesome thank you for your score! Love it!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Susan on 20 Nov 2019
Thank you very much for scoring us 5/5!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a wonderful staff and very nice rooms.
Stayed 3 nights in Sep 2019
Response from Susan on 11 Oct 2019
Thank you so much!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, excellent location, very friendly staff, wonderful breakfast. Highly recommend!!
Stayed 1 night in Sep 2019
Response from Susan on 11 Oct 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is an absolutely beautiful property. Excellent management and friendly staff! It is well located . Breakfast was great. A washer in the apt. Anyone would love this property. Amazing is my best description!
Stayed 4 nights in Aug 2019
Response from Susan on 21 Aug 2019
Wow thank you for your amazing review! I will share it with my team....we look forward to welcoming you back!

10/10 Excellent

Thando, Johannesburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly, i was accomodated with everything i needed for my baby (infant bed & bath tub, heater etc), the breakfast was lovely and the rooms are very clean not to mention the beautiful ocean view. We thoroughly enjoyed our stay!
Stayed 5 nights in Aug 2019
Response from Susan on 14 Aug 2019
Thank you so much for your awesome review, we look forward to welcoming you back...

6/10 Okay

Yanis, Chicago

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice. However, the unit was cold even after the heat was on all night. Also the hot water in the shower lasted for 2 minutes. I had to take a cold shower and then step into a cold unit. The staff was friendly when I checked in but not during checkout.
Stayed 1 night in Jul 2019
Response from Susan on 26 Jul 2019
Thank you for your review. I will pass this onto the maintenance team to have checked out....we do have heating aircons and there is underfloor heating also in the bedroom with extra blankets...we hope to welcome you back and do pride ourselves on our room amenities and customer satisfaction and hope to wow you on your next visit.....

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice with a great breakfast. Apartment was big and comfortable.
Stayed 4 nights in Jun 2019
Response from Susan on 9 Jul 2019
Thank you very much for your kind review!

10/10 Excellent

Shan, Washington, DC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property all around with a wonderful staff. The rooms are very large and clean with every amenity needed for a short or long stay. My 1-bedroom space had a large, king sized bed, nice living area, kitchen with everything needed (except oven) and 2 beautiful balconies. I watched the sun rise and set on the balcony off of the lounge and the other wrapped the whole place, just beautiful. Location is wonderful, walked to Green Point Park in minutes, the main road and plenty of restaurants and shopping. I plan to stay here on my next few visits!
Stayed 8 nights in Jun 2019
Response from Susan on 9 Jul 2019
Thank you for your wonderful review....we look forward to welcoming you back to Romney!

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019
Response from Susan on 6 May 2019
Thank you very much for a GREAT review! Safe travels!

8/10 Good

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Susan on 6 May 2019
Thank you kindly for a great review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Susan on 2 May 2019
Thank you kindly for your awesome review!

10/10 Excellent

Trix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
My favourite place to stay in Cape Town by far. Stayed a couple of times. Keep coming back!
Stayed 1 night in Apr 2019
Response from Susan on 2 May 2019
Fantastic so happy to hear - thank you!

10/10 Excellent

Manuel, Paraguay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with all you need. It's important to say that they're really big apartments. 2 bedrooms, 2 bathrooms and full kitchen. Great place in a quiet region and easy to get in and out.
Stayed 3 nights in Apr 2019
Response from Susan on 18 Apr 2019
Thank you kindly for your review....it was a pleasure to host you at Romney Park...