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The Portswood Hotel

4.0 star property
Peaceful waterfront hotel with exceptional staff and an inviting outdoor pool, steps from Cape Town's top attractions.

Choose dates to view prices

The Portswood Hotel, at Victoria and Alfred Waterfront, offers a calm escape from city exploration. Enjoy meals at Quarter Kitchen with poolside seating, relax in the garden or by the sun-lounger-lined pool. Helpful staff and complimentary WiFi enhance the upscale experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$252
includes taxes & fees
1 June - 2 June
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About this property

The Portswood Hotel

  • Upscale hotel near Cape Town International Convention Centre
  • Consider a stay at The Portswood Hotel and take advantage of a poolside bar, a terrace and a garden. The on-site restaurant, Quarter Kitchen, offers breakfast, lunch, dinner and a poolside location. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • Limo/town car service, access to a nearby health club and a 24-hour front desk
    • Smoke-free property, a TV in reception and luggage storage
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 101 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Bathrooms with designer toiletries and hairdryers
    • 37-inch TVs with premium channels
    • Childcare services, electric kettles and heating

Similar properties

Exterior detail
The Commodore Hotel
Victoria and Alfred Waterfront
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
8.8 out of 10, Excellent, 987 reviews
The price is NZ$349
includes taxes & fees
2 June - 3 June
The Commodore Hotel
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

Does The Portswood Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Portswood Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Portswood Hotel on 1 Jun 2026 start from NZ$252, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Portswood Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Portswood Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at The Portswood Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Portswood Hotel?

Checkout is at 10 AM.

Does The Portswood Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Portswood Hotel located?

Located in Victoria and Alfred Waterfront, this hotel is within 1 mi (2 km) of The Watershed and Cape Town International Convention Centre. Two Oceans Aquarium and Cape Town Stadium are also within 10 minutes. Cape Town Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 301 out of 640 reviews
Rating 8 - Good. 233 out of 640 reviews
Rating 6 - Okay. 66 out of 640 reviews
Rating 4 - Poor. 24 out of 640 reviews
Rating 2 - Terrible. 16 out of 640 reviews

Reviews

Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing! Pool area so peaceful! staff amazing! Location amazing! Very Safe area!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The PortsWood was the perfect location for a visit to Cape Town. From the minute we arrived the staff made us feel special. Upon entering our room, we were delighted with the cleanliness and amenities. The location was just perfect and we were able to see the waterfront area from our room. everything was just steps away. I highly recommend staying at the PortsWood
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good and staff was amazing. Property close to everything. Did not k ow though that the hotel parking was not free. Maybe should be mentioned at check in.was a great stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this hotel! It's hard to choose when you have never been to the country or the area, but this location was amazing. We could walk down the safe, backroad through the hotels to the path that led right to the shops and restaurants and bay. We didn't rent a car and just walked each day. We also booked a few tours that picked us up right from the hotel. We loved the shops and all the restaurants close by. We enjoyed the work out room at the neighboring hotel that was included. Also a sauna and steam room. The staff was so friendly and the service in our room was great. We were so happy we picked this hotel. What a great time in Cape Town.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Nutan

Liked: Cleanliness, staff & service, property conditions & facilities
Super breakfast, good variety of food. The staff were great, they went out of their way to serve us. Always smiling and happy. The rooms were ok, the carpets looked a bit tired, but overall it was a lovely room. The best thing about it was it was walking distance from the V&A waterfront, the best area for walking, eating and going for trips.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

KAthryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location wonderful staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, staff , amenities and only a 5 minute walk to the V&A Waterfront .
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff could not do enough for you and the whole place was spotless
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amanda

Fabulous staff headed by the wonderful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Our room was spotless and was regularly serviced to maintain this. The staff were exemplary, helpful, courteous and fun! We cannot fault this hotel!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Francine

The shining star of this wonderful hotel is the staff. Everyone from the doorman, the front desk staff, the chefs and the waiters, the room attendants to the maintenance staff were extremely friendly with big smiles and greeted us whenever we crossed their paths. A few staff that stood out were Restaurant Manager Roxane, kitchen staff Danielle and waitresses Faith and Asheda. The location was perfect and only steps from the heartbeat of the V&A Waterfront. The breakfast selection was excellent. The pool area and pool were lovely. Our room was a nice size with a big shower and comfortable beds. We highly recommend this wonderful property and when we return, we most definitely will stay here again.
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Ingrid

Liked: Cleanliness, staff & service
Staff and location were excellent But over priced for small room and had to pay for parking our car and
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

JD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location to explore the city centre
Stayed 1 night in Sep 2025
Verified

8/10 Good

Elvera

Liked: Cleanliness, staff & service, amenities
All staff were very helpful and pleasant. The room was clean, bathroom had good shower over bathtub.Bed very comfortable and good quality towels etc. Espresso coffee machine in room and kettle supplied on request. Swimming pool and comfortable sun loungers with umbrellas. Just across the road from the Waterfront so great location. Small convenience shop in the hotel complex. Restaurant food tasty and well priced. I would stay again.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a perfect location.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and restaurant. Definitely would stay again.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Fantastic location, can walk to the Waterfront shops/restaurants within 3-4 minutes, the neighbourhood felt safe. Room and restaurant lovely, nice bar. The staff were all friendly and helpful.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - close to the waterfront - lots of restaurants and things to do.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Julie

Liked: Amenities
Great place, great staff, highly recommend
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and really friendly staff
Stayed 1 night in Sep 2024
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Basic room but great location, staff and breakfast
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Sue

Liked: Property conditions & facilities
Great place to stay. Staff amazing. Food good.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with super friendly staff
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Eoin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff. Great location
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

MICHAEL

Smaller than sister hotel next door and arguably nicer for being more bijou. Staff were the absolute best and always helpful. Really good spot to start a visit to Cape area. Would certainly stay there again.
Stayed 3 nights in Feb 2025