Terracaribe Hotel - In Cancun (Downtown Cancun)

Travelers cool off in the outdoor pool or head to the rooftop terrace for drinks with views across Cancun's energetic cityscape

Choose dates to view prices

Where to?

Dates

February 2026

6

March 2026

Outdoor pool - Terracaribe Hotel - In Cancun (Downtown Cancun) (Cancun)

Lobby sitting area - Terracaribe Hotel - In Cancun (Downtown Cancun) (Cancun)

Desk, WiFi, bed sheets - Terracaribe Hotel - In Cancun (Downtown Cancun) (Cancun)

32-inch flat-screen TV with cable channels, TV - Terracaribe Hotel - In Cancun (Downtown Cancun) (Cancun)

Reception - Terracaribe Hotel - In Cancun (Downtown Cancun) (Cancun)

Terracaribe Hotel places guests in downtown Cancun, surrounded by the city's energy. Enjoy a refreshing break in the outdoor pool or catch the perfect sunset on the rooftop. The on-site cafe serves fresh coffee, and WiFi keeps everyone connected in common areas.

Good

Popular amenities

Pool
Free Wi-Fi
Restaurant
Air-conditioning
Room service
Housekeeping

includes taxes & fees

9 Feb - 10 Feb

Room options

Check availability for these dates

Tonight

Feb 6 - Feb 7

Tomorrow

Feb 7 - Feb 8

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Standard Room, 1 Double Bed

Exceptional

Highlights

Air conditioning

Flat-screen TV

Separate bedroom

Hairdryer

Cable channels

Desk

Wardrobe

Daily housekeeping

City view
16 sq m
1 bedroom
Sleeps 2
1 Double Bed

Superior Room, 2 Double Beds

Highlights

Air conditioning

Flat-screen TV

Separate bedroom

Hairdryer

Cable channels

Desk

Wardrobe

Daily housekeeping

City view
20 sq m
1 bedroom
Sleeps 4
2 Double Beds

Room Standard

45 sq m
Sleeps 2

Room Superior

55 sq m
Sleeps 4

About the area

Located on the boardwalk, Terracaribe Hotel - In Cancun (Downtown Cancun) is in Downtown Cancun neighbourhood and is connected to a shopping centre. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Tortugas. Gran Puerto Pier is another place to visit that comes recommended. Spend some time exploring the area's activities, including golfing. Visit our Cancun travel guide

Av. Lopez Portillo # 70, corner Av. Bonampak, Cancun, QROO, 77500

What's nearby

Benito Juarez Municipal Building
5 min drive - 2.2 km
Séptimo Día Adventist Church
10 min walk - 0.8 km
Mercado 23
18 min walk - 1.5 km
Ultramar Ferry Puerto Juárez
3 min drive - 1.8 km
Las Palapas Park
5 min drive - 2.2 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.)
24 min drive

Restaurants

Café Donceles
10 min walk
Olah Handroll & Oyster Bar
12 min walk
Casa Bea
6 min walk
Donceles 28
4 min walk
Pollos y Costillas "El Güero
4 min walk

About this property

Terracaribe Hotel - In Cancun (Downtown Cancun)

Hotel near Gran Puerto Pier

Close to Ultramar Ferry Puerto Juárez, Terracaribe Hotel - In Cancun (Downtown Cancun) provides amenities, such as a rooftop terrace and a coffee shop/cafe. Guests can connect to free WiFi in public areas.

Additional perks include:

An outdoor pool
Express check-in, a 24-hour front desk and smoke-free property

Room features

All 55 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free Internet access and room service.

More conveniences in all rooms include:

Showers, baths or showers and free toiletries
32-inch flat-screen TVs with cable channels
Daily housekeeping, desks and phones

Similar properties

Pool
Kids’ pool
Free Wi-Fi
Restaurant

includes taxes & fees

6 Mar - 7 Mar

Compare similar properties

Property amenities

Internet

Available in all rooms: Free internet
Available in some public areas: Free WiFi

Food and drink

A coffee shop/cafe

Restaurants on site

Los Caracoles

Things to do

Hot tub
Outdoor pool

Family friendly

Outdoor pool

Conveniences

24-hour front desk

Guest services

Housekeeping (daily)

Outdoors

On the boardwalk/promenade
Rooftop terrace

Accessibility

No lift

More

3 buildings
3 floors
Built in 2005
Mediterranean architecture
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Room service

More

Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Please note the property is located on the corner, right before the bridge going to Puerto Juarez.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property Registration Number 005-007-007302/2025

We should mention

This property does not have any lifts

No pets and no service animals are allowed at this property

Alcohol is not served or permitted at this property

Property is also known as

Terracaribe

Terracaribe Cancun

Terracaribe Hotel

Terracaribe Hotel Cancun

Frequently asked questions

Does Terracaribe Hotel - In Cancun (Downtown Cancun) have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Terracaribe Hotel - In Cancun (Downtown Cancun)?

As of 6 Feb 2026, prices found for a 1-night stay for 2 adults at Terracaribe Hotel - In Cancun (Downtown Cancun) on 9 Feb 2026 start from NZ$72.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Terracaribe Hotel - In Cancun (Downtown Cancun) pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Terracaribe Hotel - In Cancun (Downtown Cancun)?

Check-in start time: 3 PM; check-in end time: 6:00 PM.

What time is check-out at Terracaribe Hotel - In Cancun (Downtown Cancun)?

Checkout is at noon.

Where is Terracaribe Hotel - In Cancun (Downtown Cancun) located?

Located in Downtown Cancun, this hotel is 1.2 mi (1.9 km) from Gran Puerto Pier.

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Terracaribe Hotel - In Cancun (Downtown Cancun) Reviews

7.6

Good

8.6

Cleanliness

6.0

Location

8.0

Staff & service

8.0

Property conditions & facilities

6/10 Okay

Adetomiwa

11 Jan 2025

Disliked: Amenities

I like the quietness

Stayed 5 nights in Dec 2024

10/10 Excellent

Robert

23 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Nice room very clean and quiet. Comfortable stay. Good value.

Stayed 1 night in Nov 2023

10/10 Excellent

Silvia

8 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was awesome Lusio front desk clerk was the Best. Hotel, very clean, we had clean sheet everyday, new hand soap. Clean pool. Location was awesome, transportation was close ,the Niño Beach was at walking distance, walking distance to affordable place eat and walking distance to public transportation.

Stayed 4 nights in Jan 2025

4/10 Poor

Tien

27 Mar 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Have no refrigerator, no safety box, not many English speaking employees, not very clean neighborhood. Close to bus stations to go to Hotel Zone.

Stayed 7 nights in Mar 2024

10/10 Excellent

Derrick

14 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay on your vacation

Stayed 8 nights in Apr 2024

10/10 Excellent

Annie

12 Apr 2023

Liked: Cleanliness, property conditions & facilities, communication

Good for one night near Puerto Juerez.

Stayed 1 night in Apr 2023

10/10 Excellent

Julia

28 May 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

It’s a nice and simple hotel, very clean. The room is confortable and big.

Stayed 1 night in May 2023

2/10 Terrible

Abubakar

21 May 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Very rude staff

Stayed 7 nights in May 2025

6/10 Okay

Verified traveller

4 Jul 2022

Liked: Cleanliness

Nice budget hotel to stay, clean, pool, a/c

Great place to stay for a night or two with low budget, in order to discover Cancun or near activities. Dificult to reach the parking, lot of traffic, but not as loud as we thought. Nice people in the front desk and parking was in the street, so it didnt look that safe, but it is private for guests only, so it worked fine.

Stayed 1 night in Jun 2022

10/10 Excellent

Karan

31 Aug 2023

Liked: Cleanliness, amenities, property conditions & facilities

Great

Stayed 2 nights in Aug 2023

10/10 Excellent

Sergio

29 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Agradable

Stayed 1 night in Jun 2024

8/10 Good

Max

1 Apr 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

The place smells dusty

Stayed 1 night in Mar 2024

2/10 Terrible

Carlos

19 Jun 2024

Disliked: Staff & service, amenities

The staff is rude and demand your kids identification. Which no other hotel requires. It is cheap as long as you don’t have to deal with front dedk

Stayed 2 nights in Jun 2024

6/10 Okay

Michelle

1 Jan 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

First room we got had dirty sheets with blood on them and the the gentleman took forever getting us a new room.

Stayed 1 night in Dec 2023

4/10 Poor

Steve

13 Jan 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They don’t welcome their Guests, room was dirty and too be honest I’m not recommended this to anyone who has good hygiene like me👎

Stayed 3 nights in Jan 2024

6/10 Okay

Luz

9 Sept 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Communication

I didn't like it because they offer restaurant service but it's totally false, they don't serve you and the restaurants are very far away.

Stayed 1 night in Sep 2023

6/10 Okay

jose

1 Jan 2023

Liked: Cleanliness

Disliked: Amenities

No hot water in shower. And no alcoholic beverages allowed. People are on vacation that’s what we do. Jacuzzi not working. We will have to think about staying here next time. It’s sad because we have been staying there for years when we travel to Cancun

4/10 Poor

Verified traveller

8 Oct 2023

Disliked: Room comfort, communication

Terrible hotel, beers not allowed. Not clean.

Photo of the building is not accurate, it is the last building on the property, rooms look very different from photos. This hotel is part of the Kavia hotels. At check in, guests are required to sign a form regarding alcoholic beverages are not allowed on the property, because the hotel chain does not have a license for alcoholic beverages. Now, being a hotel in Cancun, and not having an alcoholic license not disclosing this in the hotel description is totally misleading and lets say not a wise business practice. I will not stay at any of the hotels in this chain again. Brand name hotels are close, and in same price range. Avoid this hotel.

Stayed 1 night in Sep 2023

4/10 Poor

Patricia

18 Jun 2023

Liked: Cleanliness, communication

Disliked: Amenities, property conditions & facilities

I liked that it was very clean and the staff is terrific, in spite of what looks like poor senior management. Lucio, at reception was a prince, and very helpful. He deserves a BIG raise. Breakfast was pretty good and reasonable. GREAT coffee. BUT, pool didn't have a pump, or it wasn't on,so the water was breeding germs and not at all refreshing...in fact it was hot. Advertised hot tub was dirty and not working. One had to ask for toilet paper, God forbid they leave a spare when running low, or notice when lights need a replacement bulb. It felt like being ahead of maintenance instead of reacting to what's needed is not in the management plan, i.e., things got addressed when the customer asked for it, it wasn't ever anticipated or addressed with any initiative. I understand the no smoking rule, but there is a no alcohol rule, so if you want a cold beer in your room, you do without or risk sneaking it in...the best thing about this place is it's clean with a great staff, who is left to deal with poor management overall. I would never stay there again, in spite of the staff. There are other places in this price range that have to be better. I got the feeling that saving money and cutting corners is of utmost importance, not customer satisfaction. Give Lucio a raise!

Stayed 1 night in Jun 2023