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Overview of Paradisus by Melia Cancun - All Inclusive

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Guest reviews

4.2 / 5Very Good
5,819 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

What's nearby

Popular LocationAquaworld12 min walk
Popular LocationMaya Cancun Museum17 min walk
Popular LocationIberostar Cancun Golf Course6 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Junior Suite, Lagoon View

    Junior Suite, Lagoon View

    Room amenities

    • 44 sq m
    • Lagoon view
    • Sleeps 4
    Show details
  • Junior Suite, Ocean View

    Junior Suite, Ocean View

    Room amenities

    • 44 sq m
    • Ocean view
    • Sleeps 4
    Show details
  • Royal Service Paradisus Junior Suite Lagoon view

    Royal Service Paradisus Junior Suite Lagoon view

    Room amenities

    • 44 sq m
    • Lagoon view
    • Sleeps 3
    Show details
  • Royal Service Paradisus Junior Suite Ocean View

    Royal Service Paradisus Junior Suite Ocean View

    Room amenities

    • 44 sq m
    • Ocean view
    • Sleeps 3
    Show details
  • Royal Service One Bedroom Suite Ocean view

    Royal Service One Bedroom Suite Ocean view

    Room amenities

    • 60 sq m
    • Ocean view
    • Sleeps 3
    Show details
  • Royal Service Luxury Junior Suite Lagoon

    Royal Service Luxury Junior Suite Lagoon

    Room amenities

    • 44 sq m
    • Lagoon view
    • Sleeps 3
    Show details
  • Royal Service Luxury Junior Suite Ocean View

    Royal Service Luxury Junior Suite Ocean View

    Room amenities

    • 44 sq m
    • Ocean view
    • Sleeps 3
    Show details
  • Royal Service One Bedroom Suite Lagoon View

    Royal Service One Bedroom Suite Lagoon View

    Room amenities

    • 60 sq m
    • Lagoon view
    • Sleeps 3
    Show details
  • Family Concierge Suite Vista Lago

    Family Concierge Suite Vista Lago

    Room amenities

    • 60 sq m
    • Lagoon view
    • Sleeps 4
    Show details
  • Family Concierge Suite Ocean View

    Family Concierge Suite Ocean View

    Room amenities

    • 60 sq m
    • Ocean view
    • Sleeps 4
    Show details
  • Family Concierge Junior Suite Vista Lago

    Family Concierge Junior Suite Vista Lago

    Room amenities

    • 44 sq m
    • Lagoon view
    • Sleeps 4
    Show details
  • Family Concierge Junior Suite Vista Oceano

    Family Concierge Junior Suite Vista Oceano

    Room amenities

    • 44 sq m
    • Ocean view
    • Sleeps 4
    Show details
  • Junior Suite, Ocean View (Luxury)

    Junior Suite, Ocean View (Luxury)

    Room amenities

    • Ocean view
    • Sleeps 4
    Show details
  • Junior Suite (Premium Paradisus)

    Junior Suite (Premium Paradisus)

    Room amenities

    • Sleeps 4
    Show details
  • Premium Suite, 1 Bedroom (Master 1 Bedroom)

    Premium Suite, 1 Bedroom (Master 1 Bedroom)

    Room amenities

    • Sleeps 4
    Show details
  • Premium Suite (2 Rooms)

    Premium Suite (2 Rooms)

    Room amenities

    • Sleeps 4
    Show details
  • Premium Suite, 1 Bedroom

    Premium Suite, 1 Bedroom

    Room amenities

    • Sleeps 4
    Show details

About this area

Cancun

Located on the beach, Paradisus by Melia Cancun - All Inclusive is in Cancun's Zona Hotelera neighbourhood. The area's natural beauty can be seen at Delfines Beach and Tortuga Beach, while Aquaworld and Cancun Interactive Aquarium are popular area attractions. Travelling with kids? Don't miss Delphinus Dreams and Ventura Park Cancun.

Visit our Cancun travel guide
Popular Location

What's nearby

  • Aquaworld - 12 min walk
  • Maya Cancun Museum - 17 min walk
  • Iberostar Cancun Golf Course - 6 min drive
  • El Rey Ruins - 7 min drive
  • Delfines Beach - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • Where to eat
  • Malva Food Bazar – Pool-view buffet restaurant offering international cuisine. Serves breakfast and lunch daily. Kids' menu available.
  • Enso – Theme restaurant with a bar offering Thai cuisine. Open on selected days.
  • Mole – Pool-view fine-dining restaurant offering Mexican cuisine. Serves dinner daily. Reservations required.
  • Vento – Garden-view restaurant offering Mediterranean cuisine. Serves dinner daily. Reservations required.

About this property

Paradisus by Melia Cancun - All Inclusive

Upscale property on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Paradisus by Melia Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. All 657 rooms provide complimentary wireless Internet access, separate sitting areas and 24-hour room service. LCD TVs, premium bedding and free bottled water are among the other amenities available to guests.
Paradisus by Melia Cancun - All Inclusive offers 657 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions are featured in guestrooms.
Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Kids' club

Supervised activities for children between 4 and 17 years old

Entertainment

On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces
Return airport shuttle (surcharge)

Food and drink

All buffet and à la carte meals, snacks and beverages included
9 restaurants and 1 coffee shop/cafe
7 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Things to do

9 holes of golf
4 outdoor pools
Aerobics classes
Arcade/game room
Beach volleyball
Children's pool
Fitness centre
Full-service spa
Kayaking
Pilates classes
Playground
Tennis
Volleyball
Yoga classes

Family friendly

4 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free children's club
Free supervised childcare/activities
In-room childcare (surcharge)
Laundry facilities
Playground
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room
Business centre
Computer station
Conference centre

Outdoors

Beachfront location
Garden
Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas
Terrace

Spa

11 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - swedish
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens
Premium bedding

Bathroom

Free toiletries
Hairdryer
Towels

Entertainment

50-inch LCD TV
TV/satellite channels

Food and drink

Free bottled water

More

Iron/ironing board
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in between 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Express check-out

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation.

Renovations and closures

This property is closed from 23 March 2020 to 28 March 2020 (dates subject to change).

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types accepted at this property

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.07 per night
  • Resort fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for golf tee times, massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Paradisus Cancun All Inclusive Resort
  • Paradisus All Inclusive Resort
  • Paradisus Cancun
  • Paradisus Meliá Cancun All Inclusive All-inclusive property
  • Paradisus Meliá All Inclusive All-inclusive property
  • Paradisus Meliá Cancun All Inclusive
  • Paradisus Meliá All Inclusive
  • Parasus Meliá Cancun Inclusiv
All reviews

Guest reviews

4.2

Very Good

5 - Excellent
3,047
4 - Good
1,642
3 - Okay
610
2 - Mediocre
296
1 - Poor
224
4.4
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.2
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar. 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

If you are even considering booking here, for the sake of your vacation, please keep looking. I have traveled to Mexico every yr for the past 5 yrs & this was by far my worst experience. This resort is dirty, has a poor smell, the rooms are poorly cleaned, you are nickel & dimed for everything the minute you get to the property, and their service is horrible. Upon arriving to the room, I immediately noticed a dingy, dirty looking rug in the seating area. Stained throw pillows on the bed, and stuck-on food on the spa brochure (shown) I went downstairs and asked for a new room, hoping that had just been an isolated incident. They check me into a new room. Same thing — dirty rug, stained pillows and this time I even found a blonde hair in the bedsheets. I have black hair. Even more disgusting — I turned over the comforter and found a dried yellow liquid stain on the inside (pictured). I was absolutely horrified, especially with the serious concerns over coronavirus and the spread of germs. From then on, every minute I spent in the room was miserable, wondering what had actually been cleaned or replaced and what hadn’t. That is no way to spend a vacation you spent your hard earned money on. I expressed my concerns to their management and I was told that they “looked into their housecleaning processes and found nothing wrong”. They offered absolutely nothing to remedy the situation.

Stayed 4 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

Great service. Nice people! Will visit hotel again.

Stayed 5 nights in Mar. 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar. 2020

1/5

    This traveller didn’t leave comments with their review
    Stayed 5 nights in Mar. 2020