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On the beach, white sand, beach towels, beach volleyball
On the beach, white sand, beach towels, beach volleyball
On the beach, white sand, beach towels, beach volleyball
4 outdoor pools, pool cabanas (surcharge), pool umbrellas

Guest reviews

4.1/5 Very Good
2,179 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Map

Explore the area

Popular LocationAquaworld4 min walk
Popular LocationMaya Cancun Museum17 min walk
Popular LocationDelfines Beach7 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

Choose dates to view prices

  • Junior Suite, Lagoon View

    3.9/5 guest room rating

    Room amenities

    • 44 sq m
    • Lagoon view
    • Sleeps 4
    More detailsJunior Suite, Lagoon View
  • Junior Suite, Ocean View

    3.8/5 guest room rating

    Room amenities

    • 44 sq m
    • Ocean view
    • Sleeps 4
    More detailsJunior Suite, Ocean View
  • Royal Service Paradisus Junior Suite Lagoon view

    4.2/5 guest room rating

    Room amenities

    • 44 sq m
    • Lagoon view
    • Sleeps 3
    More detailsRoyal Service Paradisus Junior Suite Lagoon view
  • Royal Service Paradisus Junior Suite Ocean View

    4.2/5 guest room rating

    Room amenities

    • 44 sq m
    • Ocean view
    • Sleeps 3
    More detailsRoyal Service Paradisus Junior Suite Ocean View
  • Royal Service One Bedroom Suite Ocean view

    Room amenities

    • 60 sq m
    • Ocean view
    • Sleeps 3
    More detailsRoyal Service One Bedroom Suite Ocean view
  • Royal Service Luxury Junior Suite Lagoon

    Room amenities

    • 44 sq m
    • Lagoon view
    • Sleeps 3
    More detailsRoyal Service Luxury Junior Suite Lagoon
  • Royal Service Luxury Junior Suite Ocean View

    4.5/5 guest room rating

    Room amenities

    • 44 sq m
    • Ocean view
    • Sleeps 3
    More detailsRoyal Service Luxury Junior Suite Ocean View
  • Royal Service One Bedroom Suite Lagoon View

    Room amenities

    • 60 sq m
    • Lagoon view
    • Sleeps 3
    More detailsRoyal Service One Bedroom Suite Lagoon View
  • Family Concierge Suite Vista Lago

    4.6/5 guest room rating

    Room amenities

    • 60 sq m
    • Lagoon view
    • Sleeps 4
    More detailsFamily Concierge Suite Vista Lago
  • Family Concierge Suite Ocean View

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Ocean view
    • Sleeps 4
    More detailsFamily Concierge Suite Ocean View
  • Family Concierge Junior Suite Vista Lago

    4.4/5 guest room rating

    Room amenities

    • 44 sq m
    • Lagoon view
    • Sleeps 4
    More detailsFamily Concierge Junior Suite Vista Lago
  • Family Concierge Junior Suite Vista Oceano

    3.8/5 guest room rating

    Room amenities

    • 44 sq m
    • Ocean view
    • Sleeps 4
    More detailsFamily Concierge Junior Suite Vista Oceano
  • Junior Suite, Ocean View (Luxury)

    3.7/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 4
    More detailsJunior Suite, Ocean View (Luxury)
  • Junior Suite (Premium Paradisus)

    Room amenities

    • Sleeps 4
    More detailsJunior Suite (Premium Paradisus)
  • Premium Suite, 1 Bedroom (Master 1 Bedroom)

    Room amenities

    • Sleeps 4
    More detailsPremium Suite, 1 Bedroom (Master 1 Bedroom)
  • Premium Suite (2 Rooms)

    Room amenities

    • Sleeps 4
    More detailsPremium Suite (2 Rooms)
  • Premium Suite, 1 Bedroom

    Room amenities

    • Sleeps 4
    More detailsPremium Suite, 1 Bedroom

About this area

Cancun

Located on the beach, Paradisus by Melia Cancun - All Inclusive is in Cancun's Zona Hotelera neighbourhood. The area's natural beauty can be seen at Delfines Beach and Chac Mool Beach, while Aquaworld and Cancun Interactive Aquarium are popular area attractions. Travelling with kids? Consider Dolphin Discovery, or check out an event or a game at Beto Avila Baseball Stadium. Discover the area's water adventures with scuba diving, snorkelling and waterskiing nearby, or enjoy the great outdoors with ecotours.

Visit our Cancun travel guide
Map
Popular Location

What's nearby

  • Aquaworld - 4 min walk
  • Maya Cancun Museum - 17 min walk
  • Cancun Interactive Aquarium - 6 min drive
  • El Rey Ruins - 7 min drive
  • Delfines Beach - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • Malva Food Bazar — 1 min walk
  • Enso — 1 min walk

About this property

Paradisus by Melia Cancun - All Inclusive

Upscale property on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Paradisus by Melia Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. All 657 rooms provide complimentary wireless Internet access, separate sitting areas and 24-hour room service. LCD TVs, premium bedding and free bottled water are among the other amenities available to guests.
Paradisus by Melia Cancun - All Inclusive offers 657 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Kids' club

Supervised activities for children between 4 and 17 years old

Entertainment

On-site live performances

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces
Return airport shuttle (surcharge)

Food and drink

All buffet and à la carte meals, snacks and beverages included
9 restaurants and 1 coffee shop/cafe
7 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Things to do

9 holes of golf
4 outdoor pools
Aerobics classes
Arcade/game room
Beach volleyball
Children's pool
Fitness centre
Full-service spa
Kayaking
Pilates classes
Playground
Tennis
Volleyball
Yoga classes

Family friendly

4 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free children's club
Free supervised childcare/activities
In-room childcare (surcharge)
Laundry facilities
Playground
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room
Business centre
Computer station
Conference centre

Outdoors

Beachfront location
Garden
Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas
Terrace

Spa

11 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - swedish
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Hot tub
Steam room

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens
Premium bedding

Bathroom

Free toiletries
Hairdryer
Towels

Entertainment

50-inch LCD TV
TV/satellite channels

Food and drink

Free bottled water

More

Iron/ironing board
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.07 per night
  • Resort fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Noise-free guestrooms cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Paradisus Cancun All Inclusive Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Parasus Meliá Cancun Inclusiv

Frequently asked questions

Can I cancel my reservation for free at Paradisus by Melia Cancun - All Inclusive and receive a full refund?
Yes, Paradisus by Melia Cancun - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Paradisus by Melia Cancun - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at Paradisus by Melia Cancun - All Inclusive?
Check-in is from 3:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Paradisus by Melia Cancun - All Inclusive?
Checkout is at 12:30 PM. Late checkout is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include tennis, volleyball, aerobics classes and more.
Where is this property located?
Nestled on the beach, this Zona Hotelera resort is within a 5-minute walk of Ballenas Beach and Aquaworld. Delfines Beach and Maya Cancun Museum are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Paradisus by Melia Cancun - All Inclusive

4.1
Very Good
5 - Excellent
1,089
4 - Good
554
3 - Okay
269
2 - Mediocre
151
1 - Poor
116
4.3
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.1
Property condition

1/5

    This traveller didn’t leave comments with their review
    Stayed 7 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Its a great hotel to stay. To bad our room was next to the big AC units from the restaurant. Other than that its a great place to stay

    Stayed 3 nights in Feb 2020

    1/5

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Apr 2020

      1/5

        This traveller didn’t leave comments with their review
        Stayed 6 nights in Mar 2020

        3/5

        • Liked: Cleanliness
        • Disliked: Amenities

        Stayed 7 nights in Feb 2020