Is Motel Costa Express pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Motel Costa Express?

Self-parking is free at this property.

What time is check-in at Motel Costa Express?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

Where is Motel Costa Express located?

Located in Downtown Cancun, this motel is within 3 miles (5 km) of María Desatadora de Nudos Sanctuary, La Gran Plaza Shopping Mall and Las Plazas Outlet Cancun. Kabah Urban Park and Andres Quintana Roo Stadium are also within 6 miles (10 km).

Motel Costa Express Reviews, Deals & Photos 2025

About the area

Downtown Cancun, a neighbourhood in Cancun, is home to Motel Costa Express. Cancun Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Beto Avila Baseball Stadium.

Visit our Cancun travel guide

10/10 Excellent

RICHARD

29 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First ever stay in a motel

This place was amazing. I felt so refreshed after 2 days there. The floor is clean to walk around and quiet. Such a feeling of freedom there. Hot shower was great. Hairdryer was great. It's even more secure with the automated garage door.

Stayed 2 nights in Dec 2022

4/10 Poor

laureano

7 Jan 2024

Disliked: Staff & service

cobran extra por limpieza

Stayed 7 nights in Dec 2023

8/10 Good

Hector

4 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno en general.

Precio acorde a la calidad del hospedaje. Ubicación cercana a donde necesitaba ir y de fácil acceso. Todo ok.

Stayed 2 nights in Oct 2023

4/10 Poor

Norberto

3 Nov 2023

Liked: Cleanliness, property conditions & facilities

No ofrecen lo que reservas, y llegando al hotel te cobran "cuota de saneamiento"

2/10 Terrible

Raúl Reynaldo

1 Nov 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Mala atención en la entrada, tuvimos que esperar hasta las 2 PM cuando queríamos pagar por un early check in y dónde tuvimos que irnos a otro lugar para poder descansar. Hasta que ya pudimos entrar a la habitación nos dieron habitación donde el baño no servía y se quedaba todo, su solución fue darnos un destapacaño y no ayudo nada. Jamás volvería ni a preguntar por algo perdido

Stayed 1 night in Oct 2023

2/10 Terrible

Jimmy

30 Sept 2023

Stayed 3 nights in Sep 2023

2/10 Terrible

Omar

25 May 2023

Cobraron más de lo acordado

Me robaron. La reserva era por 570 pesos y me cobraron 1650 pesos .

Stayed 1 night in May 2023

6/10 Okay

Zuleyma

12 Mar 2023

Disliked: Cleanliness

Stayed 4 nights in Mar 2023

4/10 Poor

Victor Prado

7 Mar 2023

Disliked: Staff & service, amenities, property conditions & facilities

Se pregunto durante la estadía por el agua caliente y jsmas solucionaron el problema....

Stayed 9 nights in Feb 2023

6/10 Okay

VICTOR MANUEL

3 Mar 2023

Stayed 2 nights in Feb 2023

10/10 Excellent

Fernando

5 Feb 2023

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

18 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2023

2/10 Terrible

Belen

16 Nov 2022

Stayed 3 nights in Nov 2022

4/10 Poor

Randi Latia

24 Jul 2022

Liked: Cleanliness, amenities

Disliked: Property conditions & facilities

The cleaner did a great job, check in was quick and the room was spacious, but there were ants and spiders in the room. There was also mold on the roof in the bathroom.

Stayed 1 night in Jul 2022

2/10 Terrible

Erick

8 Jul 2022

Disliked: Cleanliness, staff & service

Pésimo servicio de la recepcionista .!!, desconocen su información y falta de anotación al cliente .!!

Stayed 1 night in Jul 2022

10/10 Excellent

jean Christophe

2 Mar 2022

Liked: Staff & service, amenities, property conditions & facilities

Nikel

Stayed 11 nights in Feb 2022

2/10 Terrible

peter

12 Feb 2022

Stayed 1 night in Feb 2022

2/10 Terrible

Alan

28 Sept 2021

Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

25 Jan 2020

Disliked: Staff & service, amenities

No respetaron la reserva , no pudimos utilizar la habitación y aún así cobraron las 2 noches

Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

7 Jan 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Complicado no manejan llaves de habitacion, la limpieza si no la solicitas no la hacen

Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

16 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Servicio excelente desde q entras todo limpio.. la comida riquisima

Stayed 5 nights in Oct 2019

2/10 Terrible

Verified traveller

16 Aug 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Primer día el cuarto no contaba con llave Por la noche no avía agua para tomar una ducha Cuando pedía room service tardan tanto para llevarte tu comida y después los platos se quedan por dos días de donde los deben de recoger Nunca mas y no lo recomendaria

Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

30 Jun 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I would not recommend this property to anyone visiting Cancun. An individual unit is offered to each guest, including a garage, however you do not receive a key to the unit (small interior lock on door only). The garage door does close, but has a large opening near the top & can be opened manually from the outside. The lock on the ground floor unit window also did not lock. The bed was large and made, but did have multiple stains + ants running across it.

Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

20 Apr 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They did not have my room reservation in their system. I had to pay to stay there.

Stayed 1 night in Apr 2019

6/10 Okay

David

18 Apr 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Personal Poco Profesional y Antipatico.

Reserve el Hotel para 1 noche pues estaba cercano a unas citas de negocios. No me agrado el trato recibido en recepcion como falta de profesionalidad y amabilidad. La habitacion nos dieron una como muy basica sin nada especial aunque nos habian dicho por facebook que sinos podian dar otro tipo de habitacion que no fuera la standard pues tienen el mismo costo, la verdad no quisieron pq si habia disponibilidad y habitaciones libres. Se negaron a darnos factura aun con opcion de pago en el hotel, cosa que no deberia ser asi. La habitacion esta anticuada en decoracion y servicios como TV, lo unico que tiene aceptable es q es de bien tamaño. Falta de seguridad, vino a vernos un amigo y lo dejaron pasar sin consultar con nuestro cuarto si lo estabamos esperando o no. Bastante mejorable tanto en Personal, amabilidad, facturacion, decoracion, servicios ...

Stayed 1 night in Apr 2019

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