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The Royal Islander - An All Suites Resort

4.5 star property
Beachfront resort with 4 restaurants and full-service spa

Choose dates to view prices

The Royal Islander All Suites Resort, near La Isla Shopping Mall, offers a tropical retreat with a white sand beach and sun loungers. Enjoy the swim-up bar, poolside bar, grocery store, spa services including massages and 4 on-site restaurants while taking in breathtaking views of Delfines Beach. Previous guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, 2 Double Beds, Beachfront

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Double Room, 2 Double Beds, Beachfront

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Pillow-top bed
  • 39 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen, Beachfront

43-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Kitchen, Beachfront

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 74 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Standard Villa, 2 Bedrooms, Kitchen, Beachfront

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Villa, 2 Bedrooms, Kitchen, Beachfront

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 139 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Junior Double Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Double Room

8.4 out of 10
Very good
(55 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Pillow-top bed
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Ocean View

43-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Ocean View

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
  • 74 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for 2 Bedroom Master Suite with Fully Equipped Kitchen

Premium bedding, pillow-top beds, in-room safe, individually decorated

2 Bedroom Master Suite with Fully Equipped Kitchen

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 139 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

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About the area

Map
Boulevard Kukulkan km 17.5, Lt Zona Hotelera, Cancun, ROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 6 min walk - 0.5 km
  • Maya Museum of Cancun - 8 min walk - 0.7 km
  • Delfines Beach - 11 min walk - 0.9 km
  • El Rey Ruins - 19 min walk - 1.6 km
  • Aquaworld - 8 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬10 min walk
  • ‪Noriku - ‬19 min walk
  • ‪Playa - Beach - ‬19 min walk
  • ‪Chala - ‬19 min walk
  • ‪Naga Hibachi - ‬10 min walk

About this property

The Royal Islander - An All Suites Resort

Luxury family-friendly resort near Iberostar Cancun Golf Course
Delfines Beach is located near The Royal Islander - An All Suites Resort, which provides an airport shuttle, a swim-up bar and a poolside bar. With a private beach, sunloungers and scuba diving, this resort is the perfect place to soak up some sun. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy on-site activities, such as mountain biking, basketball and volleyball. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks include:
  • An outdoor pool and a children's pool, along with pool umbrellas and a swim-up bar
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), free bike hire and 2 outdoor tennis courts
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Guest reviews say great things about the helpful staff
Room features
All 179 individually furnished rooms offer comforts such as premium bedding and laptop-compatible safes, as well as amenities such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Eco-friendly toiletries, showers and shower/bath combinations
  • 43-inch HDTVs with cable channels
  • Wardrobes/cupboards, balconies and microwaves

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  • Pool
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8.6 out of 10, Excellent, 2,359 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: MXN 260 for adults and MXN 260 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Personal motorised watercraft
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting
  • Children's club
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • Lift

More

  • 8 buildings
  • 8 floors
  • Built in 1993
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 5000
Express check-out available

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 10000 per accommodation, per night
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 260 for adults and from MXN 260 for children
  • Late check-out fee: MXN 5000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is not available on Sundays and public holidays.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royal Islander
Royal Islander Cancun
Royal Islander Condo
Royal Islander Condo Cancun
Royal Islander All Suites Resort Cancun
Royal Islander All Suites Resort
Royal Islander All Suites Cancun
Royal Islander All Suites
The Royal Islander An All Suites Resort
The Royal Islander
Royal Islander Suites Resort

Frequently asked questions

Does The Royal Islander - An All Suites Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Royal Islander - An All Suites Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Islander - An All Suites Resort?

Self-parking and extended parking are free at this property.

What time is check-in at The Royal Islander - An All Suites Resort?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at The Royal Islander - An All Suites Resort?

Checkout is at 11 AM. Late checkout is available for MXN 5000 (subject to availability).

Does The Royal Islander - An All Suites Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Royal Islander - An All Suites Resort located?

Nestled on the beach, this Zona Hotelera resort is within a 15-minute walk of Nichupté Lagoon and Iberostar Cancun Golf Course. Delfines Beach is 0.9 mi (1.4 km) away.

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The Royal Islander - An All Suites Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family atmosphere with awesome staff…
Stayed 7 nights in Oct 2022

10/10 Excellent

Adrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little resort with a great pool system. The staff is very friendly and the food is fantastic!
Stayed 2 nights in Sep 2022

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the hotel it’s my first time and I will recommend it to all my friends and family.
Stayed 4 nights in Jun 2023

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time staying at this resort. Overall a great experience.
Stayed 7 nights in Apr 2023

10/10 Excellent

Annabell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with this resort. Staff super friendly, rooms are very clean. Great views. Highly recommend
Stayed 4 nights in Sep 2022

10/10 Excellent

Jesus

Liked: Property conditions & facilities
Great service, clean, quite,highly recommended A
Stayed 7 nights in May 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable
Stayed 3 nights in Feb 2023

10/10 Excellent

Ni

Liked: Cleanliness, staff & service
Clean and nice view
Stayed 5 nights in Sep 2022

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 4 nights in Mar 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
All in general was amazing with the expectation of the food. Would of liked a 24hr restaurant. Would definitely book again.
Stayed 5 nights in May 2023

8/10 Good

Shahid

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok place. Stuff can do better.
Stayed 2 nights in Jun 2023

10/10 Excellent

Civil

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel and access to beaches. Staff at the front desk wasn’t so friendly.
Stayed 5 nights in Jul 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the layout of this resort. So sorry I won’t be part of the royal family next year.
Stayed 5 nights in Nov 2022

10/10 Excellent

Chris

Our family stayed for a week. Everything was fantastic. Kids loved the iguanas and turtles and we loved the service and beach. Dislikes - Leaving to go home!!!
Stayed 7 nights in Mar 2023

10/10 Excellent

Rachel Marie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful, we absolutely loved it and the stunning views of the beach are amazing, the staff is great and friendly as well, there is a convenience store at hotel and 3 restaurants but if you want to go shopping or to other restaurants you will need transportation, I recommend the bus it’s like a five min walk and cost 12 pesos per person, under $1, don’t worry there are many tourists one the bus
Stayed 7 nights in Jun 2023

4/10 Poor

Rob

Disliked: Staff & service, property conditions & facilities
Not really a resort experience
Stayed 2 nights in Jun 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here one night, but we enjoyed the access to the beach and the lovely view from our room. The room is dated, but it was clean. There was dining as well, and although it was over-priced for what was provided, it was convenient.
Stayed 1 night in Mar 2023

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money - great hotel and restaurant staff- only here for a 1 night stopover enroute to Europe after spending 3 weeks throughout Mexico . Suited us well - only complaint not of hotel doing is the ridiculously high taxi fare from the airport to the hotel -20 minutes drive US$ 85 —- turns me off coming to this city to spend any money
Stayed 1 night in Apr 2023

10/10 Excellent

Allena

Liked: Cleanliness, staff & service, property conditions & facilities
Great service to guess and help me searched taxi driver one day ahead since I need a night arrive From this hotel to another resort at 10 pm , 81 kelometers( 1.5 hour drive ) with safety.
Stayed 2 nights in Mar 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Great pool and beach. No seaweed. Pool service a bit slow. Room really nice with unreal ocean view. Not alot of kids here either. We really liked it
Stayed 1 night in Dec 2022

10/10 Excellent

BERTHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how convenient was to get to the beach, how to get to the pool also the restaurants got great service. I don't have any other comment.
Stayed 6 nights in Apr 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and fast check in, and what a room!! I booked the 1 bedroom suite to stay overnight with my mom. She took the bedroom and I took one of the two single Murphy beds in the living room, and enjoyed cooking a nice dinner and watching both full moonrise and sunrise the next morning over the ocean! Great views, well equipped, beautiful pool, and daily programming for guests. The price for the view is one of the best in Cancun.
Stayed 1 night in Mar 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and crisp
Stayed 7 nights in Sep 2022

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities
The building is old and limited entertainment activities. Restaurant foods are OK. You can find better food and better price outside the restaurant.
Stayed 7 nights in Mar 2023