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Reviews

4.6 / 5Wonderful
2,846 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Junior Suite (Spa or pool view)

    Room Amenities

    • Sleeps 4
    More details
  • Pool Junior Swim-Up Suite

    Room Amenities

    • Sleeps 4
    More details
  • Junior Suite with Private Pool

    Room Amenities

    • Sleeps 4
    More details
  • Family Suite

    Room Amenities

    • Sleeps 5
    More details
  • Family Suite, Private Pool

    Room Amenities

    • Sleeps 5
    More details
  • Two-story rooftop terrace suite with plunge pool

    Room Amenities

    • Sleeps 4
    More details
  • Finest Club Junior Suite Ocean View Club Lounge - Premium level

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Finest Club Pool Junior Swim-Up Suite Club Lounge - Premium level

    Room Amenities

    • Beach view
    • Sleeps 4
    More details
  • Finest Club Family Suite Club Lounge - Premium level

    Room Amenities

    • Ocean view
    • Sleeps 5
    More details
  • Finest Club Two-story suite with plungle pool Club Lounge - Premium level

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Excellence Club Junior Suite Ocean View Club Lounge - Premium level

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Excellence Club Pool Junior Swim-up Suite Adults Only Club Lounge - Premium level

    Room Amenities

    • Beach view
    • Sleeps 2
    More details
  • Excellence Club Two-Story Rooftop Terrace Suite Plunge Pool Adults Only Club Lounge - Premium level

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Finest Club Junior Suite Pool View Club Lounge - Premium level

    Room Amenities

    • Sleeps 4
    More details
  • Excellence Club Junior Suite Pool View Club Lounge - Premium level

    Room Amenities

    • Sleeps 2
    More details

About this area

Playa Mujeres

Located in Playa Mujeres, Finest Playa Mujeres by The Excellence Collection All inclusive is next to a golf course and on a private beach. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mujeres Beach and Langosta Beach. Travelling with kids? Consider Cancun Interactive Aquarium, or check out an event or a game at Fernando Toro Valenzuela Stadium.

Visit our Playa Mujeres travel guide

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • Where to eat
  • Lizo / Dress Code – Al fresco dining fine-dining restaurant offering Mexican cuisine. Serves dinner daily.
  • Shoji / Dress Code – Fine-dining restaurant offering Asian cuisine. Serves dinner daily.
  • Le Petit Plaisir /Eleganc – Fine-dining restaurant offering French cuisine. Serves dinner daily.
  • Tinto & Tapas /Dress Code – Restaurant offering Spanish cuisine. Serves dinner daily.

About this property

Finest Playa Mujeres by The Excellence Collection All inclusive

5-star property with pools, private beach and full-service spa
Catch some rays on Finest Playa Mujeres by The Excellence Collection All inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 12 restaurants. All 450 rooms boast private spa tubs and jetted bathtubs, plus complimentary wireless Internet access and LED TVs with satellite channels. Guests will also find furnished balconies or patios, pillowtop and separate sitting areas.
Finest Playa Mujeres by The Excellence Collection All inclusive offers 450 forms of air-conditioned accommodation with private hot tubs and minibars (stocked with some free items). Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.
This Playa Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Cycling
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and public transport

Free self parking
Free valet parking
Extended parking

Food and drink

Free full breakfast available daily 7:00 AM–11:00 AM
All buffet and à la carte meals, snacks and beverages included
12 restaurants and 1 coffee shop/cafe
2 swim-up bars, 2 poolside bars, 16 bars/lounges and 1 beach bar
24-hour room service
Coffee/tea in a common area

Things to do

10 outdoor pools
Aerobics classes
Beach volleyball
Boat tours
Children's pool
Fishing
Fitness centre
Free bike hire
Free water park access
Full-service spa
Golf driving range
Kayaking
Motor-boating
Motorised watercraft
Outdoor tennis court
Pilates classes
Playground
Sailing
Scuba diving
Shopping
Snorkelling
Hot tub
Steam room
Tennis
Volleyball
Wine-tasting room
Yoga classes

Family friendly

10 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free children's club
Free supervised childcare/activities
Free water park access
Playground
Snack bar/deli

Conveniences

ATM/banking services
Lift
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room
Business centre
Computer station
Conference centre (17000 square feet of space)

Outdoors

Beach loungers
Beach umbrellas
Garden
Pool sunloungers
Pool umbrellas
Private beachfront location
Rooftop terrace

Spa

19 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - swedish
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Hot tub
Steam room
Thalassotherapy
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels
Couples dining
Designated smoking areas
Romance packages available

Room amenities

Bedroom

Climate control (air conditioning)
Hypo-allergenic bedding
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower
Towels

Entertainment

46-inch LED TV
premium channels
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar (some items)

Outdoor space

Furnished balcony or patio

More

Connecting rooms available
Desk
Free international calls
Laptop-compatible safe
LED light bulbs
Phone
Private hot tub
Separate sitting area
Slippers

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests with service animals should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.
No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Finest Playa Mujeres Excellence Group All inclusive
  • Finest Excellence Group All inclusive
  • Finest Playa Mujeres Excellence Group
  • Finest Excellence Group
4.6

Wonderful

5 - Excellent
2,139
4 - Good
456
3 - Okay
130
2 - Mediocre
59
1 - Poor
62
4.7
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.7
Property condition

2/5

  • Disliked: Amenities

It was supposed to be a family resort! Music so loud at 1 am my daughter couldn’t sleep! Can’t go to All the restaurant if your not paying club. Not enough pool cabana for families. Ants in the room, go to restaurants and they make you wait for no reason. I can’t just keep going and going. Will never recommend it to anyone

Stayed 8 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice property overall. Good design that allows easy access to the beach and the facilities on the ground. Amazing service and staff.

Stayed 7 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved this hotel peoples are very kind and manners. The hotel very clean. The food and drinks very good. I recommend. I will be back next time

Stayed 3 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Feb. 2020

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

The concierge Sergio was completely unhelpful and condescending. Finally brought someone from food and beverage to help set up a dinner for 13 people As a vip member zero upgrade, acknowledgement. This is my fifth time at the property in 2 years.

Stayed 5 nights in Feb. 2020

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