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Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
10 outdoor pools, pool umbrellas, pool loungers

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationMujeres Beach8 min walk
    Popular LocationNorte Beach7 min drive
    Popular LocationCosta Occidental de Isla Mujeres National Park8 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)41 min drive

Choose dates to view prices

  • Excellence Club Junior Suite Ocean View

    4.8/5 guest room rating

    Room amenities

    • 72 sq m
    • Ocean view
    • Sleeps 2
    More detailsExcellence Club Junior Suite Ocean View
  • Pool Junior Swim-Up Suite

    4.6/5 guest room rating

    Room amenities

    • 88 sq m
    • Sleeps 4
    More detailsPool Junior Swim-Up Suite
  • Finest Club Pool Junior Swim-Up Suite

    4.5/5 guest room rating

    Room amenities

    • 74 sq m
    • Beach view
    • Sleeps 4
    More detailsFinest Club Pool Junior Swim-Up Suite
  • Finest Club Junior Suite Ocean View

    4.3/5 guest room rating

    Room amenities

    • 72 sq m
    • Ocean view
    • Sleeps 4
    More detailsFinest Club Junior Suite Ocean View
  • Junior Suite with Private Pool

    4.6/5 guest room rating

    Room amenities

    • 144 sq m
    • Sleeps 4
    More detailsJunior Suite with Private Pool
  • Family Suite

    Room amenities

    • 88 sq m
    • Sleeps 5
    More detailsFamily Suite
  • Finest Club Two-Story Suite with Plunge Pool

    4.8/5 guest room rating

    Room amenities

    • 144 sq m
    • Ocean view
    • Sleeps 4
    More detailsFinest Club Two-Story Suite with Plunge Pool
  • Two-story rooftop terrace suite with plunge pool

    4.9/5 guest room rating

    Room amenities

    • 149 sq m
    • Sleeps 4
    More detailsTwo-story rooftop terrace suite with plunge pool
  • Excellence Club Junior Suite Pool View

    Room amenities

    • 70 sq m
    • Sleeps 2
    More detailsExcellence Club Junior Suite Pool View
  • Excellence Club Pool Junior Swim-up Suite

    4.7/5 guest room rating

    Room amenities

    • 72 sq m
    • Beach view
    • Sleeps 2
    More detailsExcellence Club Pool Junior Swim-up Suite
  • Finest Club Family Suite

    Room amenities

    • 88 sq m
    • Ocean view
    • Sleeps 5
    More detailsFinest Club Family Suite
  • Junior Suite (Spa or pool view)

    4.5/5 guest room rating

    Room amenities

    • 72 sq m
    • Sleeps 4
    More detailsJunior Suite (Spa or pool view)
  • Family Suite, Private Pool

    Room amenities

    • 158 sq m
    • Sleeps 5
    More detailsFamily Suite, Private Pool
  • Excellence Club Two-Story Rooftop Terrace Suite Plunge Pool

    4.8/5 guest room rating

    Room amenities

    • 149 sq m
    • Ocean view
    • Sleeps 2
    More detailsExcellence Club Two-Story Rooftop Terrace Suite Plunge Pool
  • Finest Club Junior Suite Pool View

    Room amenities

    • 72 sq m
    • Sleeps 4
    More detailsFinest Club Junior Suite Pool View

About this area

Playa Mujeres

Located in Playa Mujeres, Finest Playa Mujeres by The Excellence Collection All inclusive is next to a golf course and on a private beach. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mujeres Beach and Norte Beach. Travelling with kids? Consider Dolphin Discovery, or check out an event or a game at Fernando Toro Valenzuela Stadium. Relax and indulge in the area's health/beauty spas, or seek out an adventure with ecotours and ziplining nearby.
Visit our Playa Mujeres travel guide
View map
Popular Location

What's nearby

  • Mujeres Beach - 8 min walk
  • Norte Beach - 7 min drive
  • Dolphin Discovery - 8 min drive
  • Garrafon Natural Reef Park - 8 min drive
  • Costa Occidental de Isla Mujeres National Park - 8 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • Lizo / Dress Code — 1 min walk
  • Shoji / Dress Code — 1 min walk

About this property

Finest Playa Mujeres by The Excellence Collection All inclusive

5-star property with pools, private beach and full-service spa
Catch some rays on Finest Playa Mujeres by The Excellence Collection All inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 12 restaurants. All 450 rooms boast indoor private hot tubs and jetted bathtubs, plus complimentary wireless Internet access and LED TVs with satellite channels. Guests will also find furnished balconies or patios, pillowtop and separate sitting areas.
Finest Playa Mujeres by The Excellence Collection All inclusive offers 450 forms of accommodation with indoor private hot tubs and minibars (stocked with some free items). Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Playa Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

10 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a complimentary water park and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

One Spa has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Cycling
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Extended parking

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 12 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars, 16 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 10 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness centre
  • Free bike hire
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Kayaking
  • Motor-boating
  • Motorised watercraft
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Wine-tasting room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre (17000 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 46-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Private indoor hot tub
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Playa Mujeres Excellence Group
Finest Excellence Group
Finest Playa Mujeres by The Excellence Collection All inclusive

Frequently asked questions

Can I cancel my reservation for free at Finest Playa Mujeres by The Excellence Collection All inclusive and receive a full refund?
Yes, Finest Playa Mujeres by The Excellence Collection All inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Finest Playa Mujeres by The Excellence Collection All inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Finest Playa Mujeres by The Excellence Collection All inclusive?
As of 29 Sep 2020, prices found for a 1-night stay for 2 adults at Finest Playa Mujeres by The Excellence Collection All inclusive on 30 Sep 2020 start from NZ$525, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Finest Playa Mujeres by The Excellence Collection All inclusive have a pool?
Yes, this property has 10 outdoor pools and a children's pool.
Is Finest Playa Mujeres by The Excellence Collection All inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Finest Playa Mujeres by The Excellence Collection All inclusive?
Self-parking and valet parking are free at this property.
What time is check-in at Finest Playa Mujeres by The Excellence Collection All inclusive?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Finest Playa Mujeres by The Excellence Collection All inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Finest Playa Mujeres by The Excellence Collection All inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, cycling, football and more.
Where is Finest Playa Mujeres by The Excellence Collection All inclusive located?
Located in Playa Mujeres, this beachfront resort is next to a golf course and within 1 mi (2 km) of Punta Sam Ferry Terminal and Mujeres Beach. Playa Mujeres Golf Club is 1.5 mi (2.4 km) away.
4.6
Wonderful
1,511 reviews
5 - Excellent
1,144
4 - Good
226
3 - Okay
64
2 - Poor
29
1 - Terrible
48

4.7/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The resort was fantastic! The grounds were well manicured, the food amazing and the drinks plentiful. The suite was perfect, including the rooftop shower & plunge pool!
Stayed 5 nights in Sep 2020

5/5 Excellent

Stayed 3 nights in Sep 2020

5/5 Excellent

Stayed 7 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere was amazing. Perfect for a relaxing getaway and the staff made sure you were taken care of and had everything you needed.
Stayed 5 nights in Sep 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to finest playa mujeres twice. Never thought I’d go back to the same resort. Fell in love the first time and had to go back. Always excellent service! Gorgeous resort that you won’t forget!
Stayed 3 nights in Sep 2020

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