City Express Plus by Marriott Cancún Aeropuerto Riviera
3.5 star property
Escape to this peaceful haven where relaxation meets convenience. Enjoy refreshing drinks at the bar after working out in the gym or lounging by the pool.
Choose dates to view prices
Photo gallery for City Express Plus by Marriott Cancún Aeropuerto Riviera
City Express Plus by Marriott Cancún Aeropuerto Riviera, located near Xoximilco and Ventura Park Cancun, is a tranquil retreat with a garden and outdoor pool. Start your day with continental breakfast, unwind at the bar or gym, and enjoy convenient amenities like luggage storage and meeting rooms. Guests appreciate its proximity to the airport.
Located in Cancun, City Express Plus by Marriott Cancún Aeropuerto Riviera is in an area with good airport proximity. Puerto Morelos Town Square is a notable landmark, and some of the area's activities can be experienced at Aquaworld and Xplor Theme Park. Looking to enjoy an event or a match while in town? See what's going on at Oasis Arena. Visit our Cancun travel guide
City Express Plus by Marriott Cancún Aeropuerto Riviera
Hotel near Delfines Beach
Near Xoximilco, City Express Plus by Marriott Cancún Aeropuerto Riviera provides free full breakfast, dry cleaning/laundry services and a bar. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
An outdoor pool
Free self-parking
Barbecues, smoke-free property and luggage storage
A vending machine, a lift and meeting rooms
Guest reviews speak well of the proximity to the airport
Room features
All 120 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
Bathrooms with showers and free toiletries
43-inch flat-screen TVs with cable channels
Recycling, free infant beds and daily housekeeping
Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Gym
Outdoor pool
Family friendly
In-room cot
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Vending machine
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
24-hour business centre
Conference space
Meeting rooms
Outdoors
Barbecue grill
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
43-inch flat-screen TV with cable channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 85.40 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
We should mention
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does City Express Plus by Marriott Cancún Aeropuerto Riviera have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at City Express Plus by Marriott Cancún Aeropuerto Riviera?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at City Express Plus by Marriott Cancún Aeropuerto Riviera on 21 Mar 2026 start from NZ$161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is City Express Plus by Marriott Cancún Aeropuerto Riviera pet-friendly?
No, only service animals are welcome at the property.
How much is parking at City Express Plus by Marriott Cancún Aeropuerto Riviera?
Self-parking is free at this property.
What time is check-in at City Express Plus by Marriott Cancún Aeropuerto Riviera?
Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at City Express Plus by Marriott Cancún Aeropuerto Riviera?
Checkout is at 1 PM.
Where is City Express Plus by Marriott Cancún Aeropuerto Riviera located?
Situated in Cancun, this hotel is within 12 mi (20 km) of Delfines Beach, Puerto Morelos Town Square and Maya Museum of Cancun. Oasis Arena and Aquaworld are also within 16 mi (25 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
City Express Plus by Marriott Cancún Aeropuerto Riviera Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.2
Amenities
7.6
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 453 out of 1005 reviews
10 - Excellent
453
Rating 8 - Good. 186 out of 1005 reviews
8 - Good
186
Rating 6 - Okay. 138 out of 1005 reviews
6 - Okay
138
Rating 4 - Poor. 88 out of 1005 reviews
4 - Poor
88
Rating 2 - Terrible. 140 out of 1005 reviews
2 - Terrible
140
Reviews
10/10 Excellent
Freda
2 Jan 2026
Great staff and everything was good
Freda
Stayed 4 nights in Dec 2025
8/10 Good
Betty Colleen
11 Feb 2026
The room has two double beds in. It is very small. The bed is a little hard. The hotel was nice. It clean
Room was clean, no hot water, inconvenienced area to stay
Peter
Stayed 1 night in Jan 2026
6/10 Okay
Philip
26 Jan 2026
Liked: Cleanliness
Friendly. Clean. The toilets don't really flush so I'm glad we were there for only 10 hours..
But it's close to the airport and the air conditioning worked well. So there's that. We also got a shuttle back to the airport which was very helpful.
The room and hotel were ok for the price, the free airport shuttle was convenient for an early morning flight, the room was nice and modern but the bathroom had hairs in the shower, sink and floor, which was a bit of a let down from an overall nice hotel.
Staff was great and the airport shuttle was convenient. At first appearance, the hotel looks fine. But the hallway floors need replacing and the linens were torn and stained. The pool is not as pictured. The cabanas barely had cushions and if they did, they were ripped and unusable. The pool loungers were also broken. The pool area is a complete disappointment. The hotel did feel safe and secure and there was a restaurant and breakfast which I didn't use.
Overall, it was okay because they do provide transportation to and from the airport. There is also a pool and an outlet across the street for you to walk to if you get hungry or would like to shop. On the contrary, the hotel has no small rags to shower with. There is also no microwave and the breakfast is not equivalent to what you would get in the United States. Lastly, for dinner they charge you to eat. The price of the hotel does not reflect the amenities and service you get.
This place is very quiet and at a walkable distance to the shopping mall in the area. The environment is very beautiful and their staff are friendly. I recommend it for anyone who enjoys quietness during their vacation. You could book your event from a nearby Hotel called Avani hotel and the transportation will be provided for you to go and come back to the hotel. I enjoyed my stay here.
chikezie
Stayed 4 nights in Aug 2024
6/10 Okay
jadine
25 Mar 2025
Liked: Cleanliness
Disliked: Staff & service
Its fine for a one night stay. Clean but small rooms. The desk staff were quite young and seemed uninterested in helping.
jadine
Stayed 1 night in Mar 2025
6/10 Okay
kwok ho
22 Dec 2025
Liked: Cleanliness
Disliked: Staff & service
I had a very disappointing experience with the shuttle service. I called 24 hours ahead to confirm my booking and was told it was confirmed. Upon arrival, I asked the front desk to reconfirm, but after waiting 30 minutes—and then over an hour—no shuttle arrived. During this time, calls to the hotel were either not answered or abruptly hung up after they had already “confirmed” the shuttle. After nearly two hours, I had to arrange my own transportation.
The front desk showed little concern or effort to help. While the room, food, and cleanliness were fine, the service did not meet Marriott standards. If you want a convenient trip, I recommend staying at a better hotel or in a different area.
This is our second time staying here. We love this hotel and the staff is super friendly and helpful. We were having breathing issues due to the humidity in the room and they gave us an air purifier and tried to help as much as possible. It would be great if the hotel invests in a ventilation system or even open small windows to refresh the air in the rooms. Overall, the staff is great, the place is very clean and the price is affordable compared to other places in Cancun.
Latifa
Stayed 1 night in Jan 2025
6/10 Okay
Verified traveller
31 Dec 2024
Liked: Staff & service, room comfort
Overall it's a nice hotel but there are some weird things. First our bathroom door didn't have a lock on and we could see trough it. Secondly I found hair on the sheet bed.
Other than that it's a good hotel.
Okay hotel. The Free Hotel shuttle bus is a complete joke!!! Waited 90 minutes and ruined our arrival. When booking here make sure to get Shuttle booked well in advance as Hotel does not make it easy on you. Ingrid and Samantha were nice in giving us late checkout til 7pm!
I arrived to the maya train, i called the hotel to pick me and family up, they just instructed me to go to the airport, and they were the one who told me that there was a free bus from the train to the airport, (at the train stations no one helped me to try to figure the way, the taxi drivers were trying to rip us off taking us to our hotel and the lady in there who works for the maya train wouldn't give us any advice) once I was there in the Terminal 2 (like I said before, the shuttle hotel told us about the free shuttle from maya train to airport) they pick us up in no time.! It was great!
Check in was fast, the hotel was very clean, modernized, free continental breakfast, i schedule the shuttle back to the airport, it was awesome, I recommend!
The hotel was not as clean, new, or spacious as I expected based on their website and the brand they represent. While the employees were incredibly friendly and kind to us, there were several disappointments during our stay. At check-in, staff were on their phones, and when I asked for water (which was supposed to be provided in the rooms), they didn’t have any—not even a single bottle in the entire place. The breakfast buffet had to be paid for in dollars, which was unusual, and the receptionist initially said we could pay with a card but that wasn’t the case. Additionally, the sheets in the room were not very clean. Overall, while we only stayed one night and appreciated the friendly staff, the cleanliness and basic amenities fell far short of expectations.