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City Express by Marriott Cancun

3.0 star property
Travelers start their day with a complimentary breakfast in Downtown Cancun before cooling off in the pool or connecting with fellow explorers

Choose dates to view prices

City Express by Marriott Cancun is in Downtown Cancun's lively heart. Guests enjoy a free full breakfast with attentive staff. The outdoor pool offers a refreshing escape, WiFi keeps everyone connected, and the gym provides workout options.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$144
includes taxes & fees
10 Apr - 11 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

7.2 out of 10
Good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Desk
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
LED TV
Private bathroom
Hairdryer
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

7.0 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Desk
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Downtown Cancun, a neighbourhood in Cancun, City Express by Marriott Cancun is in a shopping district and near a private beach. Ultramar Ferry Puerto Juárez and Moon Palace Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Looking to get your feet wet? Scuba diving, snorkelling and waterskiing adventures can be found near the property. Visit our Cancun travel guide
Map
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Cancun_DubaiPalaceCasino_6242274_007
    Dubai Palace Casino
    3 min walk - 0.3 km
  • Plaza Las Americas
    1 min walk - 0.1 km
  • Amerimed Hospital
    2 min walk - 0.2 km
  • Royal Yak Casino and Sports Book
    3 min walk - 0.3 km
  • Galenia Hospital
    11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    16 min drive

Restaurants

  • Starbucks
    4 min walk
  • La Taberna De Los Amigos
    5 min walk
  • Beduino Coffe
    2 min walk
  • Chili's Grill & Bar
    4 min walk
  • Hooters
    4 min walk

About this property

City Express by Marriott Cancun

Hotel near Plaza Las Americas
You can look forward to free full breakfast, dry cleaning/laundry services and a gym at City Express by Marriott Cancun. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • A computer station, a ballroom and a vending machine
  • Coffee/tea in reception, a banquet hall and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 128 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 31-inch LED TVs with cable channels
  • Recycling, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 31-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun
City Express by Marriott Cancun Hotel
City Express by Marriott Cancun Cancun
City Express by Marriott Cancun Hotel Cancun

Frequently asked questions

Does City Express by Marriott Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at City Express by Marriott Cancun?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at City Express by Marriott Cancun on 10 Apr 2026 start from NZ$144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is City Express by Marriott Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express by Marriott Cancun?

Self-parking is free at this property.

What time is check-in at City Express by Marriott Cancun?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at City Express by Marriott Cancun?

Checkout is at 1 PM.

Where is City Express by Marriott Cancun located?

Located in Downtown Cancun, this hotel is steps away from Amerimed Hospital and Plaza Las Americas. Royal Yak Casino and Sports Book and Dubai Palace Casino are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Express by Marriott Cancun Reviews

7.4

Good

7.8

Cleanliness

8.2

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 349 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 101 out of 1001 reviews
Rating 2 - Terrible. 94 out of 1001 reviews

Reviews

10/10 Excellent

Svitlana

Liked: Cleanliness, amenities
Clean room and relaxing bed
Stayed 1 night in Jan 2026

10/10 Excellent

Alba-Leea

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped by for a night before we flew out the next day but our short stay was good, clean, convenient, and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good safe area and has a pool hotel was very quiet
Stayed 1 night in Feb 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
The staff was very cordial and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

yannet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly they made me feel like home, the room was clean and organized.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jimi M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was within walking distance of commercial center and businesses. Clean rooms and Friendly staff.
Stayed 1 night in Feb 2024

8/10 Good

Mahal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We transferred here before our trip the next day. Comfortable clean and right next to mall and public transportation. Staff was courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in Oct 2023

10/10 Excellent

Armando C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff members:)
Stayed 1 night in Nov 2023

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities

Overpriced and old.

Overpriced, strange noise buzzing throughout the whole hotel, staff was not friendly. Breakfast was decent, beds were clean and mostly comfortable, and shower was hot. Plaza Las Americas with restaurants nearby.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
It was nice clean rooms they aren’t all updated and nice as in the pictures but still service was great! If looking for a room with a mini fridge you will only get that here if you get the suite. I didn’t get to use the pool during my stay due to personal reasons. Also some lower level floors you will hear lots of noise from either luggage being rolled around most of the night, or if near a balcony the noise of someone dragging the chairs and tables at night. Plus side you have the big mall across the street with restaurant area.
Stayed 11 nights in Aug 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor aesthetic poor quality room No pillow No wash cloth However - staff were honest and accommodating
Stayed 5 nights in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
ALL GOOD
Stayed 2 nights in Feb 2024

8/10 Good

Toby

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Serves a purpose but that’s about it.

I needed a last minute room in Cancun. This hotel is basic and a bit dated, but room was clean , good A/C, WiFi and hot water. Breakfast is average, items not replenished that often and limited choice. Nevertheless, good value for the money and there is a large shopping mall opposite with extensive food outlets.
Stayed 1 night in Mar 2024

8/10 Good

Seon

I really liked how housekeeping cleaned the whole room every day. You don’t get that in the United States not even in more expensive hotels nowadays, their rooms are simple. There is no microwave or fridge. The breakfast staff and the size of the breakfast area seemed overwhelmed with guests most mornings so expect to stand in line and to wait for food to be replaced. They serve what I assume is Mexican breakfast . There is eggs,mole ham and cheese, yogurt, jelly bread, and pastries, as well as tea and coffee. The hotel is walking distance to the mall which we really really enjoyed.
Stayed 5 nights in Dec 2024

2/10 Terrible

Amelia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuffy. Doesn't smell good. No shuttle service, which I asked for, specifically. First I was told, yes, he will arrange for shuttle. Then, no, because of so.e federal legislation/highway something something. Terrible terrible experience.
Stayed 1 night in Jun 2024

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
If you are just looking for a bed and shower with no bells and whistles, this place is a great value.
Stayed 4 nights in Jan 2026

10/10 Excellent

Raul Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia

Liked: Cleanliness
Excellent service
Stayed 1 night in Oct 2025

8/10 Good

Yvan Pierre

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2026

10/10 Excellent

erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 5 nights in May 2025

4/10 Poor

Aron

Disliked: Cleanliness
Hotel was under construction, there’s nothing wrong with that. The issue was that there was trash, nails,metal parts and dust all over the lobby that we had to cross over when ever going out and in of hotel. Also I saw 2 cockroaches, one in the floor and one in the bed.
Stayed 4 nights in Nov 2025

8/10 Good

Guillermo de Jesus

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2023