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Casa de Ana

2.0 star property
Guesthouse with a 24-hour front desk, near Cancun Mall

Choose dates to view prices

Casa de Ana sits in Downtown Cancun's center, where travelers find a quiet garden and terrace perfect for relaxation after sightseeing. Rooms include WiFi access, while the helpful staff provides tour assistance and stores luggage for guests exploring the vibrant neighborhood.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$52
includes taxes & fees
12 Nov - 13 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Economy Room, 1 Queen Bed, Kitchenette, Ground Floor

Economy Room, 1 Queen Bed, Kitchenette, Ground Floor

Economy Room, 1 Queen Bed, Kitchenette, Ground Floor

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Laptop workspace
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Quadruple Room, Multiple Beds, Private Bathroom

Family Quadruple Room, Multiple Beds, Private Bathroom

Family Quadruple Room, Multiple Beds, Private Bathroom

Highlights

Patio
Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Desk
Laptop workspace
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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About the area

Map
Calle 31 N, Sm 72, M 3 lote 13, casa 203, Along Av. Francisco I. Madero, Cancun, QROO, 77510

What's nearby

  • Las Palapas Park - 5 min drive - 1.4 km
  • Plaza 28 - 5 min drive - 1.8 km
  • Cancun Mall - 6 min drive - 2.1 km
  • Plaza Las Americas - 9 min drive - 3.5 km
  • Ultramar Ferry Puerto Juárez - 11 min drive - 3.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪El Pocito - ‬12 min walk
  • ‪Las Tortas de Cochinita - ‬9 min walk
  • ‪Taqueria los 3 Reyes - ‬9 min walk
  • ‪Barbacoa de borrego - ‬12 min walk
  • ‪Antojitos Yucatecos "La Teresita - ‬4 min walk

About this property

Casa de Ana

Guest house near Cancun Mall
A terrace, a garden and laundry facilities are just a few of the amenities provided at Casa de Ana. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Tour/ticket information, a 24-hour front desk and luggage storage
Room features
All guest rooms at Casa de Ana feature perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Patios, kitchenettes and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 1:00 AM at scheduled times and on request
  • Onsite parking available only on request
  • Limited on-site parking
  • Onsite parking options include a garage

Family friendly

  • In-room kitchenette
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Kitchenette

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 305
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 450 per vehicle (one-way, maximum occupancy 7)
  • Late check-out fee: MXN 305 (subject to availability)
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property is also known as

Casa Ana Guesthouse Cancun
Casa Ana Cancun
Casa de Ana Cancun
Casa de Ana Guesthouse
Casa de Ana Guesthouse Cancun

Frequently asked questions

Is Casa de Ana pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Casa de Ana?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Casa de Ana on 12 Nov 2025 start from NZ$51.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa de Ana?

Limited spots are available.

What time is check-in at Casa de Ana?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Casa de Ana?

Checkout is at noon. Late checkout is available for MXN 305 (subject to availability).

Does Casa de Ana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-1:00 AM on request. A fee of MXN 450 per vehicle applies.

Where is Casa de Ana located?

Located in Downtown Cancun, this guesthouse is within 1 mile (2 km) of Mercado 23 and Séptimo Día Adventist Church. Las Palapas Park and Mercado 28 are also within 2 miles (3 km).

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Casa de Ana Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 41 reviews
Rating 8 - Good. 14 out of 41 reviews
Rating 6 - Okay. 9 out of 41 reviews
Rating 4 - Poor. 1 out of 41 reviews
Rating 2 - Terrible. 3 out of 41 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

María Dayanne

Me canse de esperar me respondan por teléfono, llego al lugar nadie atiende 😡 ya es media noche y no sale nadie. Ni por llamar por timbre, teléfono o videocamara de timbre 😡
Stayed 1 night in Oct 2025

8/10 Good

Mariana

Liked: Cleanliness, property conditions & facilities
Fue una habitación cómoda, pero ninguno de los días que estuvimos ahí salió agua caliente, hay mucho ruido y su ubicación es un poco fea
Stayed 3 nights in Nov 2024

6/10 Okay

Shella

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was clean and most things were fine (hot water not consistent and wrong wifi password given in the room though) and Ana was nice, but overall our check-in was difficult. The neighborhood seemed unsafe to arrive to at night and no one was there to let us in when we arrived (we only got in thanks to another traveler). Apparently Ana was supposed to come meet us at the time of our arrival, but we were never asked beforehand for that information and didn't know there would be no reception. Good enough hostel when you know in advance about the check-in.
Stayed 1 night in Sep 2022

6/10 Okay

Javier

Liked: Amenities, property conditions & facilities
Muy molesto que al llegar aunque EXPEDÍA me había ratificado que mi reservación estaba lista, la encargada me dijera que como no atendí sus llamadas había cancelado parte de mi reservación de varios días. También pedí estacionamiento y resulta que solo es un espacio. Estuve a punto de cancelar en el lugar.
Stayed 7 nights in Sep 2022

4/10 Poor

Yolanda

Liked: Staff & service, property conditions & facilities
Nos dijeron que cancelaron la reservación y no se cancelo. Al menos nos ayudaron a encontrar otro lugar.
Stayed 2 nights in Jun 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correspond aux attentes

Nous n'avons passé qu'une seule nuit a Casa de Ana suite à notre arrivée à l'aéroport de.Cancun, de nuit. Les indications pour trouver le lieu nous ont grandement facilité la tâche (bus depuis l'aéroport puis taxi, environ 10euros par personne) L'accueil a été très bien, la chambre est propre, le confort correspond à ce qui était indiqué et a l'échelle de prix. Nous sommes repartis tôt le matin, c'est l'idéal pour une nuit. La station de bus ADO est à environ 20min a pieds.
Stayed 1 night in Feb 2022

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estafa

No es muy bueno el dia demi reservacio. Me cobro 280 por reserva y el dia k yege ala estancia no queria validar el precio no dieron servicio de limpieza
Stayed 2 nights in Jan 2022

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut.
Stayed 2 nights in Jan 2022

10/10 Excellent

Yasmine

Liked: Staff & service, amenities, property conditions & facilities
The owners are super nice, its not far from the center of cancun. And the price is very decent
Stayed 1 night in Nov 2021

6/10 Okay

Jaime

Liked: Cleanliness, staff & service

Acorde con el precio

La ubicación está en calles de una colonia descuidada, se percibe el ambiente pesado. La limpieza y atención fueron adecuadas
Stayed 1 night in Jul 2021

8/10 Good

Gus, Atlanta, GA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very attentive and nice. Accommodations match well the description and pictures.
Stayed 14 nights in Jul 2020

6/10 Okay

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contacto y referencias desde el inicio, nos esperaron hasta tarde.excelente actitud
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

人がよかった。

友達と3泊しました。値段は少し高いですが、空港からの送迎があり、部屋の使い方の説明を丁寧にしてくれました。空港まで朝早くにタクシーを呼んでくれたり、非常に親切な対応でした。キッチンを使えるため、料理もできました。部屋は清潔で、ベッドがふかふかでした。シャワーのお湯は出ませんでした。立地は悪く、中心まで20分以上歩く必要がありました。
Stayed 3 nights in Sep 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Check in was quick, the young lady was very nice. It's a bit of a challenge to find but it all worked out. Internet was good, nice hot water, quiet and clean.
Stayed 2 nights in Feb 2019

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería a alojarme

Ana es muy amable y te ayuda en todo para facilitarte el viaje. Es cierto que está apartado pero con transporte público (ruta 4) se llega al centro fácilmente.
Stayed 2 nights in Jan 2019

8/10 Good

JUAN JOSE GPE

Liked: Cleanliness, staff & service, room comfort
ES COMODO PARA PASAR LA NOCHE PERO LA ZONA ESTA MUY FEA , Y NI EL TAXISTA SABIA LLEGAR, FALTA UBICAR MEJOR EL LUGAR, Y NO HUBO AGUA CALIENTE.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Zona da evitare dopo il tramonto, non é possibile usare il piccolo spazio cottura per cucinare. L'acqua della doccia era bollente la prima sera e gelata il secondo giorno.
Stayed 2 nights in Dec 2018

10/10 Excellent

Martin Pablo

Liked: Cleanliness, property conditions & facilities, room comfort

BIEN

Muy buen lugar para hospedarse, muy amables quienes atienden.
Stayed 4 nights in Oct 2018

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La mejor casa de Ana.

Un lugar muy familiar y cómodo, limpieza excelente, trato increíble de parte de Ana fue muy agradable la estancia.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff!
Stayed 7 nights in Aug 2018

10/10 Excellent

Manuel, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place! Great a/c and clean room. Bed was soft and shower was good. I would recommend this place.
Stayed 1 night in Jul 2018

8/10 Good

Bogdan

Liked: Cleanliness, property conditions & facilities

Ideal for budget travellers

You get what you pay for. It's a reasonably good accommodation for such a low price. The location is very quiet, but bit far from downtown and all important places (like bus station). There's a shared open-air kitchen - kindda useful. The room itself is very basic (bed, desk, chair, few hangers). The bed was comfortable and clean. The water pressure in the shower is too low and there's no hot water. Very reliable and fast internet connection. Don't expect luxury, but comfortable sleep over.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, comfortable bed, very friendly staff. Great restaurant down the road as well. Would definitely stay again.
Stayed 1 night in Mar 2018

8/10 Good

Rodrigo

Stayed 1 night in Aug 2025

8/10 Good

Lupiita

Stayed 3 nights in Mar 2023