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Bahía Tolok

3.5 star property
Hotel with a full-service spa, near North Beach

Choose dates to view prices

Bahía Tolok sits with beautiful sea views, offering visitors a memorable escape. The spa provides deep-tissue massages and facials, while the outdoor pool creates a perfect relaxation spot. Guests appreciate the attentive staff and enjoy complimentary WiFi in their rooms.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning
The current price is NZ$181
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Comfort Apartment, Multiple Beds, Balcony, Sea View

Comfort Apartment, Multiple Beds, Balcony, Sea View

Comfort Apartment, Multiple Beds, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 56 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Comfort Studio, Accessible, Kitchen

Comfort Studio, Accessible, Kitchen

Comfort Studio, Accessible, Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Flat-screen TV
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Premium bedding
Down duvet
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Terrace, City View

Family Room, Terrace, City View

Family Room, Terrace, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dining table
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View | Terrace/patio

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Highlights

Balcony
Garden
Separate dining area
Air conditioning
Fridge
Dining table
Flat-screen TV
Premium bedding
  • 60 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Basic Room, 1 King Bed, Refrigerator

Basic Room, 1 King Bed, Refrigerator

Basic Room, 1 King Bed, Refrigerator

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Fridge
Dining table
Flat-screen TV
Ceiling fan
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Penthouse

Comfort Penthouse

Comfort Penthouse

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
Dining table
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Presidential Cabin

Presidential Cabin

Presidential Cabin

Highlights

Balcony
Air conditioning
Fridge
Dining table
Flat-screen TV
Ceiling fan
Premium bedding
Blackout curtains
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Studio Suite

Premier Studio Suite

Premier Studio Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Fridge
Dining table
Flat-screen TV
Ceiling fan
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed
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About the area

Map
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400

What's nearby

  • Isla Mujeres Ferry Terminal - 16 min walk - 1.4 km
  • Miguel Hidalgo - 17 min walk - 1.5 km
  • North Beach - 5 min drive - 2.1 km
  • Isla Mujeres Cemetery - 5 min drive - 2.1 km
  • Dolphin Discovery - 8 min drive - 3.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 112 min drive

Restaurants

  • ‪Isla Brewing Company Beer Garden - ‬20 min walk
  • ‪MARINA BARTOLOMÉ - ‬14 min walk
  • ‪Dolphin Discovery - ‬15 min walk
  • ‪Buffet Restaurant - ‬7 min drive
  • ‪Miramar - ‬17 min walk

About this property

Bahía Tolok

Hotel near Isla Mujeres Ferry Terminal
At Bahía Tolok, you can look forward to a terrace, a coffee shop/cafe and a garden. Indulge in a facial, a deep-tissue massage and a manicure/pedicure at the on-site spa. Free in-room WiFi is available to all guests, along with a bar and conference space.
Additional perks include:
  • An outdoor pool and a children's pool, along with pool umbrellas
  • Free self-parking
  • English breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • Wedding services, concierge services and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Bahía Tolok offer perks, such as premium bedding and first-run films, as well as amenities, such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Rainfall showers, hairdryers and shampoo
  • 50-inch flat-screen TVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, balconies and fridges

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.0 out of 10, Very good, 459 reviews
The Mint Resort Isla Mujeres

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool

Family friendly

  • Children's pool
  • Dining table
  • High chair
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 646 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • First-run films
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately MXN 300 for adults and from MXN 300 for children
  • Airport shuttle fee: MXN 2300 per person
  • Late check-out fee: MXN 300 (subject to availability)
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Bahía Tolok Isla Mujeres
Aparthotel Bahía Tolok Isla Mujeres
Bahía Tolok Aparthotel Isla Mujeres
Isla Mujeres Bahía Tolok Aparthotel
Bahía Tolok Aparthotel
Aparthotel Bahía Tolok
Bahía Tolok Hotel
Bahía Tolok Isla Mujeres
Bahía Tolok Hotel Isla Mujeres

Frequently asked questions

Does Bahía Tolok have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Bahía Tolok?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Bahía Tolok on 16 Nov 2025 start from NZ$180.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bahía Tolok pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahía Tolok?

Self-parking is free at this property.

What time is check-in at Bahía Tolok?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Bahía Tolok?

Checkout is at noon. Late checkout is available for MXN 300 (subject to availability).

Does Bahía Tolok provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2300 per person applies.

Where is Bahía Tolok located?

Situated by the sea, this spa hotel is within 1 mile (2 km) of Garrafon Natural Reef Park, Isla Mujeres Ferry Terminal and North Beach. Miguel Hidalgo and Faro de Punta Norte are also within 1 mile (2 km).

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Bahía Tolok Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 217 reviews
Rating 8 - Good. 44 out of 217 reviews
Rating 6 - Okay. 21 out of 217 reviews
Rating 4 - Poor. 4 out of 217 reviews
Rating 2 - Terrible. 11 out of 217 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia S

Liked: Cleanliness, amenities, property conditions & facilities
Clean and very friendly service. The onsite restaurant is great
Stayed 4 nights in Jun 2025

6/10 Okay

Daniel

The rooms and place were nice and clean… But the location to go to beach(playa north) a little bit to far …taxi $100 to $150 pesos to downtown o the beach each way … And you have to go its must the best restaurant are in downtown and Playa Norte it’s the best beach in the world
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
This is a perfect get way love the place, will go back
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay immensely! The room was great and the bed was super comfy. Our free waterfront breakfast was delightful, though I would avoid the sausage, unless you like hot dogs. Ernesto at the front desk was very accommodating and very helpful with everything from supplying towels to providing useful suggestions.
Sunset from the hotel dock
Stayed 4 nights in Jun 2025

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Good *** I would stay at Bahía Tolok again!
Stayed 7 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Bahia Tolok! The view was fantastic, the location was perfect for our family of four. We rented an our gulf cart at the hotel and that was super convenient. Loved our stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, easy access to town..fun hammocks and pool & comfy beds.
Stayed 1 night in Feb 2023

10/10 Excellent

Tish

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good quality for price.a little far away from anything but staff are super great and facility is clean
Stayed 3 nights in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and comfortable beds
Stayed 4 nights in Mar 2023

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place,wish it was for adults only,other then that we enjoyed it!! Would stay there again👍
Stayed 7 nights in Jun 2022

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Penthouse was incredible!
Stayed 4 nights in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Stay!

Bahia Tolok is a beautiful, quiet and private. My husband and I decided to stay here after our regular stay was booked up. We fell in love with the staff and views. The restaurant on site is a must try! The chef came to our table with his family to check in on us. The food was some of the best on the island. We stayed in the Penthouse, it is a walk up some steep stairs but worth every step. We will be back.
Stayed 9 nights in Feb 2025

8/10 Good

Hollie

Liked: Cleanliness, property conditions & facilities
Pros: The room was very nice and tastefully designed! The salt water pool was very relaxing. We had an amazing fish dinner at the restaurant that is adjoining and the waiter was fantastic! The dock was beautiful and we were able to see lots of ocean life. Cons: One of the front desk workers was not the kindest - seemed put off when we asked for anything. The free breakfast is a choice of eggs with sausage, pancakes or a fruit plate - it was definitely not enough to fill a belly but was still nice. Would be nice to offer more breakfast options. The view is nice but note that the water has heavy vegetation and so the crystal clear waters that you see for Isla Mujeres will not translate the same in the bay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and common areas, perfect por some chill time. Sunset from the hotel bay is amazing!
Stayed 2 nights in Mar 2023

10/10 Excellent

Angie

Beautiful little hideaway, we were on the island for 10 nights and stayed stayed 8 we will be back! Great location, close to N beach but not in all the hustle, fun bars next door, beautiful sunsets!!
Stayed 5 nights in Apr 2023

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this gorgeous hidden paradise is the perfect short or long get away, the rooms are immaculate, the service and attention to detail are second to none. very knowledgeable staff (JULIAN) of the island. the food is delicious, and the property itself is very beautiful and tranquil. ill stay again and again!!!
Stayed 6 nights in Jul 2022

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2 kids and i stayed for 8 days in the penthouse and loved it. Staff was great, always ready to help you out. The location (middle of the island) is ideal if you rent a golf cart and want to zoom around between Playa Norte and the calmer south side of Isla. The pools are fun for kids of all ages (one in the penthouse if you rent that room, one downstairs for everyone). The vibes of this smaller boutique hotel are much cozier than some of the big hotels we visited throughout our stay (some were truly depressing). All in all, yes it's a bit pricey, but so is everything on the island. I would definitely recommend this place to friends!
Stayed 8 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small and chill hotel

Bahia Tolok is a small and chill hotel. The internet was very unstable because of the rain but everything else about our stay was great. Very well cared for property and well maintained facilities. Loved the hammocks throughout. Francis at the front desk was very friendly and helpful.
Stayed 2 nights in Feb 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained and beautiful property. The rooms were clean and comfortable, the condo came with a nice balcony that overlooked the water. Gorgeous sunset views every night. The pool is really nice!! We all loved the hammocks hanging from the trees, great nooks for reading and relaxing. Next door is Skulls restaurant - great place, we recommend the fish and chips, so fresh!

10/10 Excellent

Kelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren’t sure what to expect of Bahia Tolok but we were very pleasantly surprised. It was VERY clean and the staff were all so nice. It is very walkable to many locations, which we loved. If you weren’t up for walking it may not be the number one choice. Only complaints: the restaurant is closed so getting good coffee is a bit of a hike and the pillows were pretty hard.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. Fantastic staff. Can’t say enough about it. I’ve been to Isla 14 times. This place is amazing. Simple. And beautiful. So caring about its guests.
Stayed 4 nights in Apr 2023

10/10 Excellent

Yuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful time there for our honeymoon. We stayed Bahia Tolok hotel for a week. The facility was super clean and very organized. The hotel service was specutacular and the staff was very friendly. The best part was the atomosphere, very calm and chill. If you are looking for a place to relax and more private space, we highly recommend this hotel. The closest beach is 15 min away on foot. We walked to the north beach most of the time. There is also a very convinient public bus from the ferry port and it costs only usd1.00. We will definately come back here.
Stayed 7 nights in Apr 2023

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emergency check-out!!!

ASSAULTED by staff member, terrorized with multiple visits at my door in the middle of the night... Hotel.com... shame on you for your lack of taking this matter seriously. I have no words!!!
Stayed 2 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - restaurant ripped me off

I spent my whole trip at super expensive hotels that let me down this room was cheap and it was my absolute favorite I would 109% stay here again. The ONLY reason I’m not giving this place 5 stars is the restaurant. Me and my girlfriend got eggs bacon and potatoes both the exact same thing. Food looked great tasted great. Then they brought the bill. The hotel restaurant completely screwed us the bill was 1200 pesos without tip. I was totally oissed I felt like they ruined everything literally breakfast cost me $20 less than what my room there cost. Total ripoff just ruined the entire vibe
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We enjoyed the hotel, however given the fact we paid close to 300.00 cdn per night, we felt it was considerably overpriced for what you got. We specifically paid extra for the suite with a kitchen so we could cook meals however that was next to impossible as the kitchen had bare minimum supplies, which were in poor condition. There was no dinner available at the hotel and the breakfast and lunch were extremely overpriced, as were the drinks. We did enjoy the quietness of the property. Fortunately there were not many guests there when we were there, otherwise it would have been an issue for lounge chairs around the pool as there were only 5.
Stayed 4 nights in Mar 2023