Byfleet Hotels, West Byfleet

"My family continues to express their overwhelming admiration for our exceptional experience at the Park Plaza Riverbank. We are scheduled to depart tomorrow, but from the moment we arrived, the concierge who assisted us with our check-in was exceptionally courteous. I inadvertently made a reservation for three nights instead of the four-day duration I intended, expressing my concern to him. He graciously accommodated my family’s request for an additional night and secured a favorable price compared to the online rate I had initially received. Upon entering our room, we were greeted with a breathtaking ambiance. The room was equipped with a family room, which was particularly accommodating as we are traveling with a teenage and pre-teen sibling. My family felt a sense of security and care, and the room was spacious and immaculately cleaned. The amenities, including the pool and sauna, were in pristine condition. On our third night, we opted to dine at Chino Latino for cocktails. While the service was not entirely satisfactory, I acknowledge that the bar was likely experiencing a high volume of customers, necessitating a wait for our drinks. The location of the hotel is ideal, offering easy access to the main attraction while being conveniently situated away from the bustling city center. We have expressed our appreciation for the tranquility of the surroundings. Without hesitation, we would return to this establishment for future stays. Oh yeah and our room was upgraded."

"Great property, walking distance to many of London’s sites. Having the train just down the road was an added bonus and made getting around very easy. The room was very small but we spent most of our time site seeing so this wasn’t a problem for us."

"Lovely hotel in a great neighborhood. Excellent service. "

"The room was clean and comfortable. While small (as to be expected) it suited our purposes well. The location is excellent- in a safe neighborhood with lots of eateries and grocery store, and several subway stations and large parks just a few blocks away. "

"Great hotel. Great location. Breakfast was good but pancakes and waffles were dry and bland."

"The staff was helpful and friendly, and the rooms were exceptional. I had a large king room with a sitting area which was wonderful. Updated with all the amenities to make my stay perfect."

"Concierge was veey cool"

"Like the style, love the vibe!"

"Travel friendly"