Outdoor pool, pool loungers

Reviews of The Oasis Apartments

4.5 out of 5
The Oasis Apartments
5-11 Chasely Street, Auchenflower, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 131 out of 294 reviews" "
Rating 8 - Good. 114 out of 294 reviews" "
Rating 6 - Okay. 33 out of 294 reviews" "
Rating 4 - Poor. 8 out of 294 reviews" "
Rating 2 - Terrible. 8 out of 294 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Marie

Travelled with partner
Wry nice apartment and close to everything for us
Stayed 12 nights in Apr 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay. We had a family member in for surgery at Wesley Hospital so need something conveniently located. The unit was massive and we had a nice view of the water. My only creative criticism is that the TV seriously needs updating and the cleanliness was not so great but regardless, great value for money. We would happily stay again.
Stayed 4 nights in Apr 2024

8/10 Good

Tiat Leng

Liked: Cleanliness, room comfort
A week's stay
Property does look a tad aged. One lightbulb exploded and tripped the power supply on our very first day. Two other lightbulbs were faulty. To their credit, a phone call later, these were repaired. Had a full kitchen but utensils were lacking. No cutting board.
Stayed 7 nights in Feb 2024
Response from The Oasis Apartments on 27 Feb 2024
Thank you for taking the time to share your feedback with us. We appreciate your honest review and are glad to hear that you had an overall satisfactory experience. Your comments help us to identify areas where we can improve and better serve our guests. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

8/10 Good

deidre

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All in all was a good stay, apartment was a little dated, the pool area was lovely and the front desk staff were exceptional.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sangamesh

Travelled with family
Liked: Cleanliness, room comfort
Very Comfortable stay, friendly staff, Andrew has been quite helpful. Apartment is situated in a very good place, close to Towoong shopping centre, good public transport access. Good parking in the apartment. Pool, Gym and Tennis court is good. Good view of the city.
Stayed 7 nights in Jan 2024

10/10 Excellent

Anil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Katy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great accomodation and location. With pool and tennis court and gym. Apartment a little outdated but cannot complain as full cutlery/cooking, washing/dryer and verandah.
Stayed 5 nights in Dec 2023

6/10 Okay

Bradley

Travelled with family
Staff were very friendly and helpful. The room could have done with a revamp and it whilst it had a main aircon there was no fans in the room so it was very hot to sleep in summer.
Stayed 6 nights in Dec 2023

8/10 Good

Vanessa

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Only issues were the electric frypan didn’t work and the dryers didn’t work.
Stayed 5 nights in Nov 2023

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, amenities
Provision of tissues, extra toilet paper and adequate tea/coffee supplies would have been appreciated. Otherwise, excellent.
Stayed 2 nights in Nov 2023

8/10 Good

Lorralee

Liked: Property conditions & facilities
Great view well priced
Stayed 2 nights in Nov 2023

10/10 Excellent

Lily

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very useful area to vacation at with everything you need close by, admin was extremely helpful and polite
Stayed 4 nights in Nov 2023

6/10 Okay

Hayley

Travelled with family
Disliked: Cleanliness
The receptionist was really lovely and helpful. The apartment I stayed in was on level 9. It is in great need of a deep clean and facelift. The view was quite lovely, even though we only had a partial riverview and mostly faced the hospital. It had a very spacious balcony, and was a sizeable apartment - it just badly needs a refresh. Parking is a bonus, as is proximity to the Wesley hospital. It's a steep walk up the hill to the Wesley entrance, but if done slowly, its doable. The pool area is really nice, and the gym has good views of the pool and river. I would only stay again if they refresh the rooms. Location to Wesley is probably the biggest bonus.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 7 nights in Sep 2023

10/10 Excellent

Leanne

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Was easy to get to the apartments and reception were very accomodating throughout our stay.
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Large apartment for family group
Rooms were spacious and in a great location with lovely views. Property was very tired and needs a good makeover and refurbish but the staff seemed to be aware of this.
Stayed 3 nights in Aug 2023

10/10 Excellent

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
Very close to the Wesley hospital
Stayed 3 nights in Jun 2023

10/10 Excellent

daniel

Stayed 2 nights in May 2023

10/10 Excellent

Tanya

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to city via river walk. Close to Suncorp stadium. Very spacious unit with huge balcony.
Stayed 2 nights in May 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and comfortable apartment with great balcony area on the quiet side of the building with city views. Staff very helpful and friendly.
Stayed 7 nights in Apr 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Unit access and outlook very good. Very quiet. Bed linen clean. Overall unit was not well kept. All surfaces very dusty. Carpets dirty and in need of steam cleaning. Damage and paint scuffs to walls. Shower VERY mouldy. Vents in bathroom ceilings very dirty and had not been cleaned in a long time. Hooks missing from curtains. Mismatched supply/quantity of crockery glasses and cutlery. Only 1 dishwasher powder supplied. Dining chairs extremely uncomfortable . Bed pillows very uncomfortable, variety to allow choice would be better. Our 11 year old granddaughter complained how hard it was to sleep on such high firm pillows. Wooden chairs on balcony falling apart. Stitching to centre of green leather couch was broken. Bed lamp in main bedroom was dirty and very fragile
Stayed 5 nights in Apr 2023

8/10 Good

Roslyn

Travelled with family
Liked: Cleanliness, amenities
Convenient location if you have to access the Wesley Hospital. The rooms are spacious but are very dated. No air conditioning in the bedrooms. You are definitely paying for location.
Stayed 6 nights in Mar 2023

8/10 Good

Roslyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The unit was very convenient to the Wesley Hospital which was perfect for our trip. The unit is a bit out dated and there is no air conditioning in the bedrooms which was disappointing
Stayed 2 nights in Mar 2023

10/10 Excellent

Sue-Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, loved the swimming pool and surrounding gardens.
Stayed 3 nights in Feb 2023

8/10 Good

Janiene

Stayed 1 night in Feb 2023

8/10 Good

Amy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building and amenities. Pool and gardens are gorgeous. Our apartment was missing a blind off one room. The level we were on had a weird smell to it but apartment itself was fine. Would stay again.
Stayed 3 nights in Jan 2023

8/10 Good

Belinda

8/10 Good

Sarina

Liked: Cleanliness, room comfort
Convenient Place to stay
It was close to bus stops and train stations and and convenient to the location i needed to stay. The apartment had plenty of room and I loved the size of the balcony. If you were needing to be close to the Wesley Hospital this is the place to stay.
Stayed 6 nights in Jan 2023

6/10 Okay

TONY

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Convenient location, good amenities, but a little worn. For example, kitchen extractor fan not working, cupboard door broken, torn bedsheet, cracked wardrobe mirror.

6/10 Okay

Deanna

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family enjoyed our stay so very much at the Oasis apartments for our summer holiday and long awaited family reunion after all the covid lock downs and border closures. The place was perfect for our large family of 7, the swimming pool was awesome for the kids and sauna and spa for us adults. The gym was enjoyed by my husband and the bbq area when we had some friends we hadnt seen for a long time ! Everything was close and it was an added extra to see the lovely river side and NYE Fireworks from the balcony. Room was large and we had everything we needed for a comfortable and convenient fun stay. We stayed 13 nights , thanks guys for a wonderful stay and especially Bo, kind and accomadating !

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities
what a shame! What used to be a great hotel has Really gone downhill. Our room had a sewerage smell coming out of the kitchen sinks, a toilet that didn’t flush, blinds that fell to the ground when trying to open them )and held onto the wall by a nail file and fork) and insufficient cooling with only small fans in the bedrooms ( the aircon was only good for the lounge area). Whilst the pool area was great and views stunning the overall unit cleanliness was extremely poor and the stench was intolerable. Furnishings we’re also very dated and couch covers full of holes. We’re still trying to work out why their was a gaming chair on the deck? Overall very poor experience and unfortunately when checking out 4 other people were also giving a list and photos of their unclean apartments, so it seems to be a common issue across the hole hotel. Felt sorry for the reception staff. It’s not there fault, management really has let the place down and it’s a train wreck… avoid!

10/10 Excellent

Carl

Travelled with family
Liked: Amenities, property conditions & facilities
Nice room

10/10 Excellent

Trent

Liked: Cleanliness, amenities

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay near the city
Stayed 2 nights in Nov 2022

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy to access
Stayed 5 nights in Nov 2022

10/10 Excellent

Anja

Stayed 2 nights in Nov 2022

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
OK, but a little dated
Stayed 5 nights in Oct 2022

10/10 Excellent

Catherine

Travelled with family
Liked: Amenities
Great location and amenities. Size of apartment and price was good. A bit of maintenance in apartment and furniture would make it amazing. Still worth money.
Stayed 4 nights in Sep 2022

6/10 Okay

Julienne

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

Sandy

Travelled with family
Disliked: Cleanliness, amenities
Close to busy road, all you can hear all night is traffic and smell fumes, they don’t change your towels for over a week not hygienic room would only be good if you were partying otherwise not recommend at all
Stayed 4 nights in Sep 2022

10/10 Excellent

Louie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The unit was spotless and the service was amazing! Highly recommend
Stayed 2 nights in Sep 2022

8/10 Good

Mark and Trish.

Liked: Cleanliness, amenities, property conditions & facilities
Like = near hospital , river walkway, Dislike = noise from next floor up , walking,loo flushing from floors above,
Stayed 2 nights in Aug 2022

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, cafes nearby, next to Wesley Hospital
Stayed 2 nights in Aug 2022

8/10 Good

Richard

Business traveller
Liked: Room comfort
Great location, easy to get around the city
Fantastic location, Staff very helpful and the rooms are very generous. Beds very comfortable and rooms are quite.
Stayed 3 nights in Aug 2022

6/10 Okay

Cameron

Stayed 2 nights in Aug 2022

10/10 Excellent

Anja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot to stay if you are going to the Wesley hospital. Also head across the street to the waterfront and you have the walking and bike path that takes you across Brisbane. Staff were very friendly and apartment was very clean.
Stayed 1 night in Jul 2022

6/10 Okay

Mons

Travelled with partner
Liked: Amenities
The curtains in the bedroom were broken and would not fully close
Stayed 1 night in Jul 2022

6/10 Okay

John

Bit lacking for 4.5 stars
Apartment was reasonable. I had to request a coffee plunger delivered promptly, then the next day an extra blanket and a hand towel. Lack of a hair dryer on the final morning as we were about to leave was very frustrating.
Stayed 3 nights in Jul 2022
Response from The Oasis Apartments on 20 Jul 2022
Hi John, thank you very much for your feedback. We will forward it to the housekeeping team accordingly. We appreciate your time.