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Reviews of Brisbane International - Virginia

4.5 out of 5
Brisbane International - Virginia
21 Zillmere Road, Boondall, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 1000 reviews" "
Rating 8 - Good. 422 out of 1000 reviews" "
Rating 6 - Okay. 120 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient for our Parkrun.
Stayed 1 night in Apr 2024

8/10 Good

Delphia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the affordability and convience of Brisbane International. The staff were friendly and accomdating. The location was also good for an event we were attending and the amenities were good. The 2 bedroom apartment fit a family of 5 comfortably.
Stayed 3 nights in Apr 2024
Response from Brisbane International Virginia on 23 Apr 2024
Hi Delphia,We really appreciate you sharing your experience with us; we were happy to have you stay with us.We make every effort to ensure that our guests are comfortable while they are away from home.We appreciate you taking the time to provide feedback for others, as well.We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonnie or Bonny was super helpful. She helped us out with an early check-in making the best of a difficult situation.
Stayed 1 night in Apr 2024
Response from Brisbane International Virginia on 13 Apr 2024
Hi Paul,We really appreciate you sharing your experience with us; we were happy to have you stay with us.We make every effort to ensure that our guests are comfortable while they are away from home.We appreciate you taking the time to provide feedback for others, as well. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Arron on 3 Mar 2024
Hi Jayson,We really appreciate you sharing your experience with us; we were happy to have you stay with us.We make every effort to ensure that our guests are comfortable while they are away from home.We appreciate you taking the time to provide feedback for others, as well.We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to visit northern suburbs
Convenient to Sandgate & Airport for my trip. The staff were lovely. The restaurant catered for a special request i had for a light dinner. The room was spacious however the air conditioner im my room was noisy.
Stayed 1 night in Jan 2024
Response from Arron on 3 Mar 2024
Hi Janette, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

6/10 Okay

Tina

The reception staff were all lovely but can’t say the same about a senior restaurant staff member. I ended up leaving the restaurant before I even ordered and walked across the road to subway for dinner instead. I’ve spoken to the complex about the experience. The room was clean but needed maintenance - plaster off the wall, freezer iced over, mould in shower, no screen on the window, bathroom vent so loud it sounded like a helicopter taking off. The bed was very comfortable though and I did get a decent sleep.
Stayed 1 night in Jan 2024
Response from Arron on 3 Mar 2024
Hello Tina, we appreciate your honest feedback, and we will try our best to keep it in mind for future guests. Thank you very much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Thank you very much, Brisbane International's Team Virginia

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean,nice staff.
Stayed 5 nights in Jan 2024
Response from Arron on 3 Mar 2024
Hi Maria,We really appreciate you sharing your experience with us; we were happy to have you stay with us.We make every effort to ensure that our guests are comfortable while they are away from home.We appreciate you taking the time to provide feedback for others, as well.We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

8/10 Good

Tim

Stayed 1 night in Jan 2024
Response from Brisbane International Virginia on 13 Apr 2024
Hi Tim,We really appreciate you sharing your experience with us; we were happy to have you stay with us.We make every effort to ensure that our guests are comfortable while they are away from home.We appreciate you taking the time to provide feedback for others, as well.We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

10/10 Excellent

Corina

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brisbane International Virginia on 22 Jan 2024
Hi Corina,We really appreciate you sharing your experience with us; we were happy to have you stay with us.We make every effort to ensure that our guests are comfortable while they are away from home.We appreciate you taking the time to provide feedback for others, as well.We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Was the perfect location for us to stay while visiting Brisbane and the Australia zoo.
Stayed 2 nights in Jan 2024
Response from Arron on 18 Jan 2024
Hi Kate,We really appreciate you sharing your experience with us; we were happy to have you stay with us.We make every effort to ensure that our guests are comfortable while they are away from home.We appreciate you taking the time to provide feedback for others, as well.We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

10/10 Excellent

Peter

Stayed 1 night in Jan 2024
Response from Arron on 3 Mar 2024
Hi Peter, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

6/10 Okay

Natalie

Liked: Cleanliness, room comfort
Place was ok
We had a one night stay on new years eve as we were flying out of Brisbane New Years Day. The room had obviously been shut up before we arrived as it was super hot when we opened the door. Lucky for the aircon. It was an ok stay, nothing to rave about, a bit dated. And it was unfortunate the restaurant was closed over the xmas/new year period. We asked for a late checkout but they were only able to give us till 10.30 so it was lucky we had family who were able to pick us up to spend the day with them.
Stayed 1 night in Dec 2023
Response from Brisbane International Virginia on 22 Jan 2024
Hello Natalie, we welcome your honest opinion because, as a family-owned business, we are always maintaining our surroundings and are in the process of steadily upgrading our premises. We appreciate it's very hot at the moment, but we have great air-cons in the rooms which will get the rooms cool nice and quick.We were super busy at the time you stayed, and sometimes it's not possible to do a later check out. We are glad to at least give you a little extra time.Apologies for the Rocklily Restaurant being closed. This was an opportunity for our staff to have a well-earned break.Thank you for taking the time to tell us about your experience. We appreciate your time spent providing feedback to others. Kind regards, The Team @ Brisbane International Virginia

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight in Brisbane
Stayed 1 night in Dec 2023
Response from Arron on 18 Jan 2024
Hi Malcolm, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool could have used a clean. I know it’s an outdoor pool and expect some debri but it was clear that it hadn’t been cleaned after a storm the previous night. Just a minor niggle. Overall loved the stay and will definitely stay again
Stayed 3 nights in Dec 2023
Response from Arron on 27 Dec 2023
Hi Karen, The pool should and usually does get a daily clean in the morning. I am sorry if this didn't happen during your stay. I am glad you enjoyed your stay nonetheless and we look forward to your next stay with us.Kind regards

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing place to stay, delicious food at the restaurant onsite, refreshing pool, spacious room with spa and friendly staff. Our go to holiday stay! Thank you
Stayed 3 nights in Dec 2023
Response from Arron on 23 Dec 2023
Hi Cindy, thanks so much for the kind words and sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

8/10 Good

Carl

Stayed 1 night in Dec 2023
Response from Arron on 23 Dec 2023
Hi Carl, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Arron on 13 Dec 2023
Hi Jenny, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

10/10 Excellent

Keith

Stayed 1 night in Dec 2023
Response from Arron on 5 Dec 2023
Hi Keith, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. \We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

8/10 Good

Rubie

Liked: Staff & service, property conditions & facilities
Very kind reception staff, easy parking, basic and mildly expensive room service but lots of food options across the road.
Stayed 2 nights in Nov 2023
Response from Arron on 30 Nov 2023
Hi Rubie, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

8/10 Good

Antony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Pool, restaurant, 24 hour reception. Some road noise.
Stayed 1 night in Nov 2023
Response from Arron on 30 Nov 2023
Hi Antony, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Arron on 24 Nov 2023
Hello Simon, we can't thank you enough for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic
Stayed 1 night in Nov 2023
Response from Arron on 24 Nov 2023
Hi Sean, thank you so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

8/10 Good

Carel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy staff very helpful will stay again i recommend
Stayed 1 night in Nov 2023
Response from Arron on 24 Nov 2023
Hi Carel, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

8/10 Good

Cheryl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed breakfast - close to International Terminal for early morning flight.
Stayed 1 night in Nov 2023
Response from Arron on 24 Nov 2023
Hi Cheryl, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

10/10 Excellent

Muriel

Travelled with partner
Liked: Property conditions & facilities
Staff were great and accomodating. Room was a great size with two chairs and room for your suitcases without having to use an ironing board for one of your suitcases. There was a pool (though it had plenty of leaves floating on surface) and restaurant in the complex…both were great!
Stayed 1 night in Nov 2023
Response from Arron on 24 Nov 2023
Hi Muriel, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

8/10 Good

Selina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe location, the only thing i would consider changing is the office layout in the front office not really ergonomically friendly, i would also place fly screens on the doors and windows for natural air flow, as the rooms get very hot, especially for the bathrooms they look like hospital windows- poor ventilation in rooms.
Stayed 3 nights in Nov 2023
Response from Arron on 24 Nov 2023
Hello Selina, we welcome your honest opinion because, as a family-owned business, we are always maintaining our surroundings and are in the process of steadily upgrading our premises. Thank you for taking the time to tell us about your experience. We appreciate your time spent providing feedback to others. We look forwards to seeing you again soon.Thank you very much. Team Brisbane International Virginia

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed there was not tea and coffee making ability particularly given it was a 2 bedroom unit. my only issue happy with everything else.
Stayed 1 night in Nov 2023
Response from Kimberley on 11 Nov 2023
Hi Diana, I'm terribly sorry to hear this. As our apartments are fully self-contained with full kitchens, we always supply tea and coffee making facilities. The supplies are usually in the cupboard with the mugs. I will be sure to double check the room you stayed in. Thank you for your feedback, and I'm pleased to hear everything else was pleasant.

8/10 Good

Cale

Liked: Cleanliness, staff & service, property conditions & facilities
Great service from the reception team, clean tidy and comfortable room. Close to everything we needed during our stay
Stayed 1 night in Oct 2023
Response from Arron on 6 Nov 2023
Hi Cale, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

6/10 Okay

katie

Stayed 2 nights in Nov 2023
Response from Arron on 6 Nov 2023
Hi Katie, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

8/10 Good

Nicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to the airport, great rooms at a great price!
Stayed 1 night in Oct 2023
Response from Arron on 5 Nov 2023
Hi Nicky, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in good condition and it was ideal for our stay.
Stayed 1 night in Nov 2023
Response from Arron on 5 Nov 2023
Hi Geoff, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

6/10 Okay

Joanne

Stayed 2 nights in Oct 2023
Response from Arron on 5 Nov 2023
Hi Joanne, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

10/10 Excellent

Jan

Stayed 1 night in Oct 2023
Response from Arron on 5 Nov 2023
Hi Jan, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

10/10 Excellent

Adrian

Stayed 1 night in Oct 2023
Response from Arron on 24 Nov 2023
Hi Adrian, thank you so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

8/10 Good

Yvonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well equipped for price. Very clean and the beds were very comfortable.
Stayed 1 night in Oct 2023
Response from Arron on 5 Nov 2023
Hi Yvonne, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Stayed 2 nights in Oct 2023
Response from Arron on 5 Nov 2023
Hi Julie, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Arron on 5 Nov 2023
Hi Henry, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

6/10 Okay

Christine

Stayed 2 nights in Oct 2023
Response from Arron on 10 Oct 2023
Thanks for staying with us Christine. Hope to see you another time.

10/10 Excellent

Rhiannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at check-in which is available around the clock. Facilities neat and clean, lovely outdoor and dining areas.
Stayed 1 night in Sep 2023
Response from Arron on 27 Sept 2023
Hi Rhiannon, thanks so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us and others. We look forward to seeing you again soon.Kind regards, The Team from Brisbane International Virginia

10/10 Excellent

Anne

.
Stayed 1 night in Sep 2023
Response from Arron on 27 Sept 2023
Hi Anne, thanks so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us and others. We look forward to seeing you again soon.Kind regards, The Team from Brisbane International Virginia

6/10 Okay

Tania

Travelled with family
Liked: Cleanliness, staff & service
Everything was excellent apart from the mattress. Worse sleep ever. Apparently they will be upgrading them soon.
Stayed 3 nights in Sep 2023
Response from Arron on 10 Oct 2023
Hi Tania,I am sorry to hear about the mattress. Not that it will help you now, but we are currently replacing a lot of the mattresses. Hope to see you another time.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality place to stay
The staff gave us a warm welcome and we’re so friendly and helpful, the hotel was clean and roomy and a great location
Stayed 2 nights in Sep 2023
Response from Arron on 27 Sept 2023
Hi Cheryl, thanks so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us and others. We look forward to seeing you again soon.Kind regards, The Team from Brisbane International Virginia

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Arron on 27 Sept 2023
Hi Carlos, thanks so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us and others. We look forward to seeing you again soon.Kind regards, The Team from Brisbane International Virginia

8/10 Good

Kaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given 5 stars except we were woken on Sunday morning at 8am by the noise of a leaf blower & heavy rubbish being thrown into a truck right outside our window. Sunday Morning????? The bathroom could do with a new door. Overall I would have said an okay place to stay.
Stayed 1 night in Sep 2023
Response from Arron on 27 Sept 2023
Hello, Kaye, we appreciate your honest feedback, and we will try our best to keep it in mind for future guests. Thank you very much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Thank you very much, Brisbane International's Team Virginia

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Arron on 27 Sept 2023
Hi David, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Arron on 27 Sept 2023
Hi there, thanks so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia

8/10 Good

Ian F

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location with great parking. Rooms were clean and roomy. Bed was a little hard, but pillows good.
Stayed 1 night in Sep 2023
Response from Arron on 27 Sept 2023
Hello Ian, we appreciate your honest feedback, and we will try our best to keep it in mind for future guests. Thank you very much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Thank you very much, Brisbane International's Team Virginia

4/10 Poor

David

Poor value for the money,
Stayed 1 night in Sep 2023
Response from Arron on 27 Sept 2023
Hi David, we welcome your honest opinion because, as a family-owned business, we are always maintaining our surroundings and are in the process of steadily upgrading our premises. Thank you for taking the time to tell us about your experience. We appreciate your time spent providing feedback to others. We look forwards to seeing you again soon.Thank you very much. Team Brisbane International Virginia

2/10 Terrible

David

Stayed 1 night in Aug 2023
Response from Arron on 27 Sept 2023
Hi David, we welcome your honest opinion because, as a family-owned business, we are always maintaining our surroundings and are in the process of steadily upgrading our premises. Thank you for taking the time to tell us about your experience. We appreciate your time spent providing feedback to others. We look forwards to seeing you again soon.Thank you very much. Team Brisbane International Virginia

10/10 Excellent

grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the prefect location as we were visiting family.
Stayed 3 nights in Aug 2023
Response from Arron on 27 Sept 2023
Hi Grace, thank you so much for sharing your experience with us. We appreciate you taking the time to provide feedback for others. We hope to see you again very soon.Kind regards, The Team from Brisbane International Virginia