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Reviews of Bridgewater Terraces

3.5 out of 5
Bridgewater Terraces
55 Baildon Street, Kangaroo Point, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 86 reviews" "
Rating 8 - Good. 29 out of 86 reviews" "
Rating 6 - Okay. 8 out of 86 reviews" "
Rating 4 - Poor. 4 out of 86 reviews" "
Rating 2 - Terrible. 0 out of 86 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tasman

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet and peaceful.
Stayed 7 nights in Jan 2024
Response from baci on 9 Feb 2024
Hi Tasman, Glad you found it to be peaceful.Thanks for staying.Regard The Bridgewater Team.

10/10 Excellent

frank

Business traveller
Liked: Cleanliness, room comfort
Great stay
Great location- easy walk to village shops. Quiet with great views of the river activities.Very clean. Great facilities eg lagoon pool.
Stayed 5 nights in Dec 2023
Response from baci on 9 Feb 2024
Hi Frank , Thank you for your stay and review. Glad you loved our location, Yes so much to see and do.Thanks again, The Bridgewater Team.

10/10 Excellent

Jennifer, Kent Town

Travelled with family and small children
Great apartment that met all our family needs. Spacious and well laid out. Lovely views of the river and the pool and bbq areas were clean and very well equipped
Stayed 10 nights in Nov 2023
Response from Baci on 5 Dec 2023
Hi, Thank you for your review . Sorry for the delay. Glad you enjoyed your stay. The location and views are amazing. Hope to see you again.The Bridgewater Team.

8/10 Good

Shenelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pool was fantastic for the kids. Didn't like the fact it was all stairs - no lift up three flights of stairs. The BIG LETDOWN was the fact we booked and paid for 5 people and we had a room with a double bed and 2 singles. We asked about this and there was no help, no reason, no money back or any fix offered. I was pretty appalled at this as one of us had to sleep on a couch and we paid extra for a 5th person too!! Also the fact you have to pay an additional $15 per day for parking is a bit rich. But as I said the pool area was a real winner with the kids.
Stayed 5 nights in Nov 2023
Response from baci on 5 Dec 2023
Hi, Yes not all the building have a lift. Yes there is a charge for carparking as in most hotel. Agree the pool is fantastic .Hope you enjoyed your stay.The Bridgewater Team.

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Great spot
Stayed 3 nights in Jul 2023
Response from Baci on 3 Aug 2023
Hi, Thank you for your review and score. Yes our location is amazing. Hope to see you again.The Bridgewater Team.

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness
Good size apartment looking at the river. Close to ferries. Well equipped.
Stayed 3 nights in Jun 2023
Response from Baci on 4 Jul 2023
Hi Anthony, Thank for your review. Glad you enjoyed your stay . Yes we have a fantastic location .Hope to see you again.The Bridgewater Team.

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 3 nights in May 2023
Response from John on 18 May 2023
Hi Matthew, Thank you for your review. . Yes our location is fantastic, Glad you enjoyed your stay.Bridgewater Team

8/10 Good

Darren

Liked: Cleanliness, property conditions & facilities
Location and front garden patio with water access was stunning. Apartment size was great. Pool and spa area tip top. Undercover parking was easy. Called in advance for late checkin. However, upon arrival getting a key was a mission. Room is a little bit older, so smelt a bit funny. Just some small things such as, no AC in bedrooms, no toaster, TV remotes missing back to them.
Stayed 4 nights in May 2023
Response from John on 18 May 2023
Hi Darren, Thank you for your review . We agree our location is amazing. The pool and gardens are quite special. Thank you for letting us know about the missing items. I will pass it on to Housekeeping department . Hope you had a wonderful stay.The Bridgewater Team .

10/10 Excellent

Qun

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Fantastic view, and a very quiet place, we stay there 4 nights with family, enjoyed this place, and definitely will back again.
Stayed 4 nights in Nov 2022
Response from Russell on 9 Dec 2022
Dear Qun,Thank you for your amazing review from your stay. we look forward to your next stay and hope to bring the same standards

6/10 Okay

Jason

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Excellent location, property was a bit tired and not very clean, had chewing gum in a made bed!
Stayed 3 nights in Oct 2022

8/10 Good

Nick

Business traveller
Liked: Cleanliness, amenities
The shower head needs replacing.
Stayed 9 nights in Jun 2022
Response from Russell on 11 Jul 2022
Dear Nick, Thank you for your time and message today. I have pointed this out to our maintenance team. who will fix this problem. Sorry this was not resolved during your stay. Bridgewater Team

10/10 Excellent

Marina

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2022
Response from Russell on 11 Jul 2022
Dear Marina, Thank you for your time and message. we are happy to hear you had such a great stay here with us. We hope to see you again for another Enjoyable stay.

4/10 Poor

Grant

Business traveller
Disliked: Cleanliness, room comfort
Air con did not work, bathrooms filthy and general cleanliness was not good, great location though
Stayed 5 nights in Mar 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service from the property managers
Stayed 3 nights in Feb 2022

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed in a ground floor unit that was clean and comfortable. The unit wasn't equipped with nbn only limited ADSL. Very close to everything and the river walks are great.
Stayed 8 nights in Dec 2021

8/10 Good

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love the pool and surrounding areas. Gym needs updated machines.
Stayed 7 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Room comfort
Worth the Stay - Some issues
Great place to stay - original apartment had no view and only of restaurant smoke stack. Changed to riverside view which was great but issues with internet, master bedroom air conditioner, ensuite shower leaked onto bathroom floor, toilets running, management responsive and nice to deal with (Ray and Dennis). Great view on riverside.
Stayed 23 nights in Feb 2021

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, room comfort
Would recommend for a stay of any length.
Overall a good place to stay, great location, quite and friendly check-in with free parking and good visitor parking. Good access to the city on the ferry (some free) and adjacent cycle/walking paths to Southbank and CBD. On the con side, I found it to be quite expensive for what you got and could not collect any stamps for my stay. The pool was disappointing.
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We were pleasantly surprised with our stay. We had the best holiday! The location was amazing, view from apartment exceptional, pool was great fun for kids, really good pub up the road and brewery close by. Apartment was a bit tired but clean so we were happy. Plus it’s in the electric scooter zone so no need to use car.
Stayed 7 nights in Dec 2019
Response from Denis and Rayoni Goodman on 9 Jan 2020
Thank you for taking the time to post a review on your stay here at Bridgewater Terraces. We are delighted to see that you had an enjoyable holiday. Sending you best wishes for 2020 and we hope to see you back back again next time you are in Brisbane.

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BRIDGEWATER TERRACES IDEALLY SITUATED FOR 3 NIGHT VISIT - SHORT WALK TO FREE RIVER FERRY TO BRISBANE CBD. STAYED SEVERAL TIMES & ALWAYS PLEASED TO RETURN. ARRIVED EARLY AM FROM UK & RECEPTION VERY HELPFUL & GOT OUR ROOM READY EARLY
Stayed 4 nights in Dec 2019
Response from Denis and Rayoni Goodman on 16 Dec 2019
Thanks for taking the time to provide feedback Margaret and we are delighted that you have awarded us a 10/10. Looking forward to seeing you again next time you are in Brisbane. Kind regards

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 4 nights in Dec 2019
Response from Denis and Rayoni Goodman - On-Site Managers on 11 Dec 2019
Thank you for taking to time to review our hotel it is much appreciated.

10/10 Excellent

Frode

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Would stay here again. Nice area!
Stayed 4 nights in Nov 2019
Response from Denis and Rayoni Goodman on 25 Nov 2019
We are happy that you enjoyed your stay and it is much appreciated that you have taken the time to write a review for us. Looking forward to making you welcome next time you are in Brisbane. Kind regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleaniness ,the layout and the location.The only thing I could fault was that the towel rack in the bathroom was missing.
Stayed 4 nights in Feb 2019
Response from Ray on 19 Feb 2019
We are so glad that you enjoyed your stay with us and look forward to welcoming you back again. I am sorry about the towel, however if you had of reported it we would have replaced it for you. Have a safe trip home.

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Location, Water views Lovely gardens and landscaping Proximity to riverside walk Vibrancy and activity on water and in surrounding suburb Access to ferries Security and privacy Only negatives- lack of lift from basement to apartment level Lounge suite sagging and Decor could do with brightening up
Stayed 6 nights in Dec 2018
Response from Rita on 2 Jan 2019
We are so glad that you enjoyed your stay with us and appreciated the beautiful gardens and the free ferry ride across to the City. We will definitely pass on your report to the Owner on the negatives that you have mentioned on the apartment. We look forward to welcoming you back to Bridgewater Terraces.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay. Will return.
Fantastic place to stay. Amazing river views. The area is really great with a few restaurants and very close to the city by ferry (free of charge). The apartments have a resort feel to it, with a great pool area. The apartment was large with comfortable beds and good amenities. The only thing that could be improved, would be the gym. Some free weights would be great. Will stay again next time I’m in Brisbane.
Stayed 11 nights in Oct 2018
Response from Ray on 2 Jan 2019
Hi Peter, Thank you for your feedback. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back to Bridgewater Terraces.

8/10 Good

Jenine, Sydney

Liked: Cleanliness, staff & service
Great location with free ferry to Brisbane CBD and Southbank as well as other stops. Good selection of small convenience stores nearby. pool and gym facilities good. Parking great. The apartment we stayed in didn't have a great selection of cooking items (trays etc for the oven for e.g), the master bed was a bit soft but the rest were fine. A few maintenance issues but were resolved quickly. Overall a great stay with 3 young kids.
Stayed 6 nights in Oct 2018

10/10 Excellent

Phil, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasing garden setting. Very helpful managers. Some units have river views
Stayed 6 nights in Sep 2018

10/10 Excellent

Stephen, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly quite and connected
Given the proximity to the Story Bridge I was concerned about traffic noise. The property was extremely quiet and the local streets rather traffic free. Short walk to the City Hopper Ferry service (free !!). Room amenities good, very relaxing pool area.
Stayed 5 nights in Apr 2018
Response from Ray on 2 May 2018
Hi Stephen, So glad that you enjoyed your time with us. We look forward to welcoming you back to Bridgewater Terraces.

8/10 Good

Daniel, Bendigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfortable stay.
Centrally located at Kangaroo Point with nearby access to a number of restaurant and cafe options, pubs and bars and convenience stores. Walk to Southbank or take to city hopper ferry. The apartment complex is secure and well maintained with access to pool and small gym. Secure car parking. The rooms are a little tired but comfortable, had a maintenance issue that was addressed promptly by staff. The beds in our room were very firm and could do with an update but linen was clean and had access to extra blankets for cool evenings. Plenty of foxtel channels. Overall for price was of expected quality.
Stayed 5 nights in Jul 2017
Response from Ray on 6 Aug 2017
Hi Daniel, Thank you for your review. We look forward to welcoming you back to Bridgewater Terraces.

10/10 Excellent

nikki, hervey bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location.
We absolutely loved the two bedroom apartment. It was big enough for our own space and was very nice. We will definitely be back.
Stayed 5 nights in Jun 2017
Response from Ray on 11 Jul 2017
Hi Nikki, Denis & I are very happy that you enjoyed your stay with us at Bridgewater Terraces and look forward to welcoming you back again. Kind Regards Ray

4/10 Poor

Bec, Moranbah

Disliked: Cleanliness, property conditions & facilities, room comfort
Close enough to River and Story Bridge Hotel
Room had No Air Conditioning in Bedrooms, beds were uncomfortable. No river or city views (shown in ALL pics). Not cleaned properly with dusty floors, hair on bathroom floors and dirty corners. Made for an uncomfortable stay during warm nights and disappointing with no view of river or city.

10/10 Excellent

wendy, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and close to city
Fantastic accomodation, close to everything. Lovely views and pool area great for families. Room has everything, laundry full,kitchen facilities.

8/10 Good

David, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suit a family. 2 levels. Balconies.Secure car park
Great location for travelers. Walking distance to the Valley.

4/10 Poor

Sungho, Gladstone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old.
It is an old resort. I selected this one because of the location. But that is all. Next time I will choose other one.

6/10 Okay

Verified traveller

Liked: Staff & service
Needs upgrade
Lovely view and location.hiwever furnitue really needs to be thrown away.couch very uncomfortable and bed not that good.reception friendly and walk to restaurants. Must try deli under bridge for brekky amazing.pub also very nice.

10/10 Excellent

Ann, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, close to river.
Had a great time. Used free city hopper every day. This place is in a great location - peaceful and minutes from city. Hadn't been to Brisbane for years but would definitely go back!

8/10 Good

Allan, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and views.
Would thoroughly recommend based on location, views, comfort, cleanliness, staff and value. However, the apartment is nearing time for an upgrade. This did not detract from the experience but, is approaching that stage.

8/10 Good

Cate, Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Was fine for a family. Found the pool and spa a bit cold. Nice sauna and fitness equipment. Good paths both sides of the river for running, walking or cycling.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice unit located close to city
NIce unit located close to City. Great spot on the Brisbane River. Just needed a few more/better kitchen utensils etc.

4/10 Poor

Hamish, NZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best stay I have had
This accommodation was ok. No view and a very large cockroach in the kitchen. The beds were hard especially the double / queen. he en suite bathroom was dirty with a lot of mould around tiles and hair around base of the shower doors. The lounge had curtain track covers down on the floor which I re-attached

10/10 Excellent

Graeme, Australia - VIC - Bendigo

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Very Comfortable; Value: Great;

10/10 Excellent

Jennifer, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable, Economical; Service: Professional, Friendly, Courteous;

10/10 Excellent

Jenny, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Beautiful pool; Value: Affordable;

10/10 Excellent

Brett, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Affordable; Service: Professional; Cleanliness: Pleasant;

10/10 Excellent

Trevor, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile, Phenomenal, Outstanding; Cleanliness: Spotless;

10/10 Excellent

Bill, Australia - WA - Perth

Liked: Cleanliness, staff & service
Very well maintained.

10/10 Excellent

TANYA, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sixten, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home;

8/10 Good

Maria, New Zealand - Otago

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Courteous; Cleanliness: Pleasant;