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"Good location. Friendly staffs. Excellent restaurant. Nice room. Big space. Every thing is perfect. "

"The hotel was clean and comfortable. Great location, parking deck is great to have but very tight for larger vans. "

"The hotel room is exact setting like the room I had in ibis style, but this room is much higher. The parking entrance is very narrow. Also, when I arrived at the hotel, the staff didn't give clear instructions on the password and the parking zone until we asked about it. I first got the password for the main gate, then I drove around the car park and couldn't figure out which parking slots were available, as they all seemed to be blocked by barriers. My friend had to ask the staff again, and only then did they tell us that the yellow zone is for Novotel's guests. It took me half an hour to park the car. "

"Great location: close to bus lines and groceries. Quiet. Friendly staff. Spacious rooms. Convenient amenities."

"Hotel itself is nice and comfortable but they had no hot water the first morning and no WiFi at all during our stay. We had to ask for at least a refund for breakfast but they said no. I’ve stayed here 2 other times and it was very well run but it must be under new management. Will not stay stay again. "

"Decent breakfast, good walking distance to sights. Dinner was good. Parking garage was a bit nerve-wracking to get into but nice to have a spot. Staff were pleasant."

"Whilst we did not use the spa facilities, they looked very welcoming as did the entire Hotel which is well situated in the historic old part of Rouen"

"Our room was great and spacious. Comfortable bed, great shower. Very central and lovely staff. We didn't have breakfast as there are plenty of place nearby."

"Très bien "