Unfortunately some rooms need improvements mainly in air conditioning. At the summer time these rooms are not suitable for use. We have to ask more than once to move to another room because this situation. The new room was perfect.
O access to the hotel is not suitable if you have luggage. Too many steps, no ramp and no help from porter.
The staff of the hotel were above amazing, they were helpful and seemed very happy to be at work! The facilities were great, location was close to public transport and 4 stops from the city. We forgot our go-pro in the room after we checked out and had already checked in at the airport so the staff are posting it to us. They were so helpful. Very positive experience! We would definitely come back and stay here.
The front desk people are great. The room is ok. Clean and modern. Very small which is ok if other amenities make up for it which in this case they really don't.
The spa area (steam room, Sauna, treadmill, exercise bikes) is fine but no dumb bells or weights of any kind.
The restaurant had good food and for Germany not too expensive. That is important as there are VERY few choices of places to eat within walking distance. Although the pizza place (left out of the hotel a few feet to main road then right for 250 meters or so) was cheap and good.
The REWE supermarket is close and really good to look around.
Traveller from Cleveland, OH
Opening in January 2011 the Welcome Hotel Frankfurt is a modern 4-star-business-hotel in Frankfurt directly located next to …More
"Nice safe hotel near everything. Great for family"
It was at walking distance to the market but far enough to be in a quiet and safe neighborhood. The staff was helpful. The rooms are spacious and clean. Internet was accessible. Really enjoyed our stay there.
Traveller from UAE
The BEST WESTERN Imperial Hotel Am Palmengarten offers 68 classically furnished rooms right in downtown Frankfurt, close to …More
The third-largest trade fair facility in the world, Frankfurt's Messe has has nine exhibition halls, a central logistics centre, and an attached convention centre. It has a total area of 578,000 square metres (6,221,540 sq. ft.). The Frankfurt Book Fair, the world's largest trade fair for books, makes its home here every October.