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"Nicest and most common sensed hotel I’ve ever visited. No stone unturned. The have there own doctor for gods sake. "

"Extremely friendly and kind staff."

"The staff are very nice and kind and food very delicious and fruit very fresh and room very clean. I am very happy to stay here 3 days. Especially the view of the property so wonderful. "

"Friendly helpful staff. Good buffet breakfast. "

"We had a wonderful 7-day stay at Alaya! The staff was amazing- always ready to help make our stay comfortable. Housekeeping was done twice a day. Breakfast was excellent and included both a buffet and a menu to order from. They customized many options for us to vegetarian versions. The hotel also arranged day trips for us with a personal driver for sightseeing. Yoga Barn was nextdoor so it was an easy walk back after an evening class. There were many restaurants for dinner options within walking distance. I would highly recommend Alaya to anyone visiting Ubud."

"This 48 room hotel is amazing and a hidden gem in Ubud. Close to everything and on a quiet street, the staff is so helpful and they offer a unique experience. Many included programs to learn and experience Balinese culture. A pristine infinity pool I could swim laps in as others also enjoyed the pool. Plus breakfast, included and top notch. Fresh everything, so many choices and the most amazing surroundings to enjoy the food peacefully. "

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"Loved staying here! People/staff are all so friendly and attentive. Delfi and Ayu helped with our smooth checkin/out. The food and service was 10/10 and the property as whole was amazing. Great gym and spa! Great location. Will stay here again! "

"Our stay at this hotel was nothing short of exceptional. From arrival to departure, the service was seamless—warm, intuitive, and consistently attentive. The team anticipated our needs effortlessly, and nothing ever felt too much trouble. While the buffet breakfast was of a good standard, the true highlight was the Friday barbecue dinner at Fire—an outstanding culinary experience. The attention to detail, atmosphere, and genuine hospitality made the evening truly memorable. Our room was beautifully appointed, offering a breathtaking ocean view. Every element, from the layout to the amenities, was thoughtfully curated to ensure comfort and relaxation. A special mention to Kadek (apologies if the spelling is not exact), a member of the management team, whose professionalism and gracious presence elevated our experience even further. An impeccable stay—refined, memorable, and thoroughly deserving of the highest recommendation."