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"Come to stay for 3 nights. Place is old and dingy. Bathroom so small you can barely turn around in it. Hotel needs an ULTIMATE UPGRADE. Towels and wash clothes was dirty with stained all over them. Bedding was old and dingy. Room was so dark and gloomy with all lights on. Property was in a good location to things. Hot breakfast every morning was horrible. Last 2 nights I stayed a family allowed the children to run all in hallways yelling jumping you heard was booming and banging till after 11pm both nights. When I checked out young man at desk wasn’t pleasant at all. Point blank I’ll never stay at this place again. "

"Yes"

"We stayed just for a quick night away to catch a comedy show. The rooms are just as pictured, very clean and the most comfortable beds and pillows. The staff was friendly from the hotel throughout the entire casino. If you’re a non-smoker just be prepared there's a lot of smoke. Restaurant choices are great along with the bars as well. "

"Great"

"Overall good experience, long lines to check in and room ready an hour after. "

"Everyone was so nice and friendly, the rooms feels comfortable and you can’t hear any noise. "

"Called 2 hrs past cancellation cut off due to car troubles. Even with Expedia calling they refused to credit me. After a 12 hr drive we made it to the hotel. Every inch of this place was disgusting. From the building, lobby, grounds and room. The front desk person was unsympathetic and again refused to give me my money back. Again Expedia called to solve the issue without success. DONOT STAY here. Disgusting on all levels"

"It is fully renovated so I love everything about this property."

"I stayed at The Swiftwater, and unfortunately, it wasn’t family-friendly as we expected. Kids had to leave the pool after 5 p.m., but this wasn’t mentioned on the website. Beyond that, customer service was lacking. Staff rarely smiled or engaged with us, and when we went to the bar after last call, there was no effort to accommodate even a simple request. While the property itself is beautiful and new, the hospitality was disappointing. I wouldn’t recommend it for families, and I think management needs to make major changes in staffing and approach."