Birchwood Farms Hotels, Harbor Springs

"Amazing time! "

"Everything was good"

"Everything was amazing"

"Just stayed 1 night but it was great!"

"Nice room, really great staff. Enjoyed complementary wine."

"Wonderful hotel, so relaxing and great staff!!"

"It was amazing hotel really nice staff hospitality was great n breakfast was filling "

"The hotel itself was beautiful but unfortunately I fell in the shower for the 1st time in my life due to the poorly designed shower which allows water to spray outside of the shower. In a room with 2 queen beds and sleeps 4 you are provided with 4 bath towel sets and 1 small bath mat which is also not much thicker than a regular towel made of cotton. The shower stall itself only has a half of a glass wall which definitely does not stop the spraying of water outside of the shower. There are no anti slip mats/strips or signs warning you that water will in fact spray all over the floor soaking the only one bath mat provided. There absolutely needs to be some sort of anti slip mat or coated strip to prevent anymore falls. I’m also extremely disappointed and concerned why an incident report or even a statement wasn’t taken from me by the manager. I was instructed by the manager that it was against corporate policy and to send my information through the managers email which I did. I also was given an assistant managers phone number as well has a hospitality phone number which I left. I really hope management contacts me very soon to address this concern. "

"Na"