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"Excellent location, right across from the Guggenheim and 15 minutes walk from old town. Friendly staff"

"Very pleasant staff. Clean and comfortable room. Definitely will stay again!"

"Amazing"

"The hotel staff and service was exceptional and the breakfast option was well worth it. I felt very welcome and this hotel had a nice homey feel. Great location for walking distance to main areas but far enough away from any central noise. My only complaint would be the hot/cold fluctuations with the shower usage. Any time another unit was using the shower at the same time this affected the temperature quite a bit. Tip: shower during the day when not many other guests are around or shower very early or late in the evening."

"Clean, comfortable, new, friendly and helpful staff "

"The bed was very comfortable, staff was professional and kind and the bar was a great plus! Great walk ability! "

"Very comfortable and well designed; delightful roof terrace and breakfast dining. Spa on site also very good. 4/5 because of understaffing at breakfast; a bit of clearing / ordering / seating congestion and slightly ruffled waiters. "

"Really lovely hotel on the edge of old town in Bilbao"

"Decent hotel all round "