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"It was fine. Basic kind of far from the center"

"Great location, relaxing spa clean rooms and excellent bilingual staff."

"5star hotel 1 star experience room not cleaned, no umbrellas, no slippers or robes "

"Luxurious property with amazingly friendly staff, great service and an incredible location !!!"

"Loved it! "

"Definitely would stay there again, very handy for seeing all of Bilbao "

"Great location, spacious and clean room. Friendly staff. No coffee machine in the room, breakfast was average. "

"Nice hotel with clean, comfortable rooms and very friendly, helpful staff. The only downside is the location — the surrounding neighborhood didn’t feel very safe to walk around at night, so we relied on taxis in the evenings. Overall, a good stay if you plan your transportation ahead."

"The location is good and walkable to the old town and Guggenheim. Our room was in the -1 level. The room was a good size, but the floor was very dirty with sticky spots. The bed was comfortable and the sheets were clean. The view out of the room was horrible; the basement of a courtyard with thousands of cigarette butts. We kept the curtain closed the whole time. "