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Hotel Restaurant Goldener Schlüssel Bern

3.0 star property
Hotel in Bern with free breakfast and restaurant

Choose dates to view prices

Photo gallery for Hotel Restaurant Goldener Schlüssel Bern

Comfort Room | Terrace/patio
Comfort Room
Balcony
Front of property
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(10 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Free extra futon mattress
Portable fan
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

7.2 out of 10
Good
(5 reviews)

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Free extra futon mattress
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Separate bedroom
Hairdryer
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Portable fan
Separate bedroom
Hairdryer
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Free extra futon mattress
Portable fan
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Free extra futon mattress
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Economy Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Economy Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Free extra futon mattress
Portable fan
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Located in Old City of Bern, a neighbourhood in Bern, Hotel Restaurant Goldener Schlüssel Bern is near a train station. Bern Clock Tower and Nydegg Church are local landmarks, and the area's natural beauty can be seen at Gantrisch Nature Park and Trans Swiss Trail. BärenPark and Bern Rose Garden are also worth visiting. Make sure you don't miss outdoor adventures like mountain biking and hiking/biking trails, or hop on a segway for hire nearby and take a self-guided tour around Bern. Guests love the hotel's central location.
Visit our Bern travel guideOpens in a new window
Map
Rathausgasse 72, Bern, BE, 3011

What's nearby

  • Berner Munster - 5 min walk - 0.4 km
  • Federal Palace - 5 min walk - 0.4 km
  • Bern Rose Garden - 12 min walk - 1.1 km
  • Bern Expo - 4 min drive - 2.5 km
  • Wankdorf Stadium - 5 min drive - 2.8 km

Getting around

  • Bern (ZDJ-Bern Railway Station) - 9 min walk
  • Bern (BRN-Belp) - 26 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪The Beef Steakhouse & Bar - ‬1 min walk
  • ‪Kornhauskeller - ‬3 min walk
  • ‪Restaurant Falken - ‬2 min walk
  • ‪OnTap - ‬2 min walk

About this property

Hotel Restaurant Goldener Schlüssel Bern

Hotel near Wankdorf Stadium
Consider a stay at Hotel Restaurant Goldener Schlüssel Bern and take advantage of a free breakfast buffet, a terrace and dry cleaning/laundry services. Be sure to enjoy a meal at Restaurant, the on-site restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Free bike hire, self-parking (surcharge) and an electric car charging station
  • A lift, free newspapers and smoke-free property
  • Luggage storage, a reception hall and tour/ticket information
  • Guest reviews give top marks for the central location and helpful staff
Room features
All guest rooms at Hotel Restaurant Goldener Schlüssel Bern have perks, such as pillow menus, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Heating and portable fans
  • Hypo-allergenic bedding and free extra futons
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CHF 22.50 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CHF 22.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Restaurant Goldener Schlüssel
Hotel Restaurant Goldener Schlüssel Bern
Restaurant Goldener Schlüssel
Restaurant Goldener Schlüssel Bern
Hotel Restaurant Goldener Schlüssel Bern Bern
Hotel Restaurant Goldener Schlüssel Bern Hotel
Hotel Restaurant Goldener Schlüssel Bern Hotel Bern

Frequently asked questions

Is Hotel Restaurant Goldener Schlüssel Bern pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Hotel Restaurant Goldener Schlüssel Bern?

Self-parking is available for CHF 22.5 per day.

What time is check-in at Hotel Restaurant Goldener Schlüssel Bern?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Restaurant Goldener Schlüssel Bern?

Checkout is at 11 AM.

Where is Hotel Restaurant Goldener Schlüssel Bern located?

Located in Old City of Bern, this hotel is steps away from Zahringerbrunnen, Bern Clock Tower and Einstein-Haus. Theater am Zytglogge and Einstein Museum are just steps away. Bern (ZDJ-Bern Railway Station) is 9 minutes by foot and Bern Station is 10 minutes.

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Hotel Restaurant Goldener Schlüssel Bern Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 205 out of 611 reviews
Rating 8 - Good. 260 out of 611 reviews
Rating 6 - Okay. 104 out of 611 reviews
Rating 4 - Poor. 30 out of 611 reviews
Rating 2 - Terrible. 12 out of 611 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Liked: Cleanliness, property conditions & facilities
Location and included breakfast was excellent! Staff was friendly and even helped make a reservation at a s restaurant nearby.
Stayed 1 night in Jun 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, right in the centre of a vibrant area of town, easy access to transport links. Great dining and drinking to property area. Awesome service by staff and breakfast included in stay, would recommend hotel to friends and would stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was so centralized.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Very nice location. Because of this on the other hand very noisy at night.
Stayed 2 nights in Jun 2025

6/10 Okay

Ivy

Liked: Cleanliness, staff & service
It's located in the old town. The property can have some improvements.
Stayed 1 night in Jun 2025

10/10 Excellent

Milinda P

Liked: Amenities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin. Great breakfast and very friendly and helpful breakfast server. He was very polite and helpful. Parking is near in the garage and the hotel provides a great rate. Park the car and leave it. You don’t need it unless leaving town. Train station is nearby and perfect for a day trip to Zermatt.
Stayed 2 nights in May 2025

8/10 Good

lee

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and breakfast was nice except the room window was broken and cannot be open thus no proper ventilation but equipped with portable fan.
Stayed 1 night in Jun 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well located and you can walk to all attractions in Bern.
Stayed 2 nights in Sep 2024

10/10 Excellent

Haidar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at this hotel was perfect !
Stayed 1 night in Jan 2024

8/10 Good

Sonia

Liked: Staff & service, amenities, property conditions & facilities
Hotel was clean, it was right downtown and walkable everywhere. Good breakfast and great staff.
Stayed 1 night in Apr 2024

6/10 Okay

Tricia

Liked: Cleanliness, staff & service
Great location.
Stayed 2 nights in Aug 2023

6/10 Okay

Linda

Liked: Staff & service, amenities
Loved the location & the shower! Also the staff is nice and friendly. Overall did not like the room, It is a small room and was hot. The windows we needed to open but it was on the first floor so everyone across could Look in. That was not convenient and uncomfortable. Sofa Chair was broken we couldn’t sit on it. Poor lighting only one switch for all or none. The bathroom has an etched glass you can see the shadow of the person showering so if you are with other family members it might be uncomfortable too. That obligated us to shower with the light off so our sillohoutte wouldn’t be seen. It was ok stay.
Stayed 1 night in Jul 2025

8/10 Good

Rommel

Liked: Staff & service
Good location
Stayed 1 night in May 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Location is amazing just a short walk to some major sites. Staff was friendly and helpful.
Stayed 4 nights in Jun 2022

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Breakfast was excellent. Staffs were friendly and professional.
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

Great located! The staff is friendly and helpful. Walking district to the train station (20 minutes). Close to restaurants and shops. Felt very safe during the day and night.
Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff was very friendly, room was spacious, clean, bed was comfortable, bathroom was adorable and loved the colored glass walls. Would definitely recommend and stay here again!
Stayed 2 nights in Oct 2022

6/10 Okay

Casey

Disliked: Amenities, property conditions & facilities
The location was great - so close to sights and public transportation options, shops, outdoor markets, etc. The rooms are more basic than I expected. The bathroom is like a closet - no real privacy. They provide earplugs, which I thought was nice, considering how loud it is. Without air conditioning, you really need the windows open to get fresh air. I had to sleep with Bluetooth earbuds to drown out the noise from the restaurants below. We got the family room and I expected a little more space based on the website. The breakfast spread was very nice. Just pointing these things out for anyone who is a light sleeper or who needs cool air to sleep. The people were very nice and I can’t say enough about the great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Switzerland with Friends

Hotel was amazing. Perfect location and the area is amazing. Hotel staff were helpful. Wish we could have spent more time in Bern.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay two nights Very impressive with the condition and service, so we extend stay one more night.
Stayed 2 nights in Apr 2024

6/10 Okay

Randall

Disliked: Amenities, property conditions & facilities
We had a street facing room. The weather was very, very hot and all they could offer was a fan that squeaked and couldn't offer a replacement. We were forced to sleep with the windows CLOSED because the club across the street was playing loud music all night, outdoors under the arcade, and the noise of the (amplified) music and the people was unbearable. We were forced to choose between the noise or sweltering. We chose to leave the next day rather than spend a second night like that. This is not the fault of the ownership or staff (except for the condition of the fan), but people need to understand the conditions here before they book. Definitely ask for a room not facing the street.
Stayed 2 nights in Jun 2025