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Indoor spa bath
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Guest reviews

4.1 out of 5 Very good
449 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Sheets and towels washed at 60°C


Explore the area

Popular LocationTongariro National Park Whakapapa Visitor Centre4 min walk
Popular LocationWhakapapa Ski Area9 min drive
Popular LocationMangatepopo Trail Head19 min drive

Choose dates to view prices

  • Family Room

    4.5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 4
    More detailsFamily Room
  • Ngauruhoe Room

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 3
    More detailsNgauruhoe Room
  • Ruapehu Room

    4.1/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 3
    More detailsRuapehu Room
  • Tongariro Room

    4.4/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 3
    More detailsTongariro Room
  • Cabin

    4.6/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 6
    More detailsCabin
  • Backpacker Queen En-suite

    4.5/5 guest room rating

    Room amenities

    • 8 sq m
    • Sleeps 2
    More detailsBackpacker Queen En-suite
  • Queen Room

    4.6/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    More detailsQueen Room
  • Backpacker Bunk - Shared Bathroom

    3.6/5 guest room rating

    Room amenities

    • 7.5 sq m
    • Sleeps 3
    More detailsBackpacker Bunk - Shared Bathroom
  • Family Suite with 2 Queen beds and 1 Tri Bunk bed

    5/5 guest room rating

    Room amenities

    • 47 sq m
    • Sleeps 7
    More detailsFamily Suite with 2 Queen beds and 1 Tri Bunk bed
  • Superior Queen Room

    Room amenities

    • Sleeps 2
    More detailsSuperior Queen Room
  • Family Backpacker, Shared bathroom

    Room amenities

    • 7.5 sq m
    • Sleeps 5
    More detailsFamily Backpacker, Shared bathroom
  • Standard Queen Room

    Room amenities

    • 16 sq m
    • Sleeps 2
    More detailsStandard Queen Room
  • Backpacker Double, Shared Bathroom

    Room amenities

    • 16 sq m
    • Sleeps 2
    More detailsBackpacker Double, Shared Bathroom

About this area


Located in Whakapapa, Skotel Alpine Resort is in the historical district and near a train station. While the natural beauty of Tongariro Alpine Crossing and Tongariro National Park can be enjoyed by anyone, those looking for an activity can head to Whakapapa Ski Area. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snow tubing.
Visit our Whakapapa travel guide
View map
Popular Location

What's nearby

  • Tongariro National Park Whakapapa Visitor Centre - 4 min walk
  • Whakapapa Ski Area - 9 min drive
  • Mangatepopo Trail Head - 19 min drive
  • Mount Ngauruhoe - 24 min drive
  • Mount Ruapehu - 113 min drive

Getting around

  • Taupo (TUO) - 64 min drive

About this property

Skotel Alpine Resort

Eco-friendly hotel with restaurant and fitness centre
This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a sauna and a microwave in a common area. All 48 individually decorated rooms offer complimentary wireless Internet access.
Skotel Alpine Resort offers 48 forms of accommodation. Each accommodation is individually furnished and decorated. This Whakapapa hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self parking
  • Local area shuttle (surcharge) up to 90 kilometers
  • Return train station shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Sauna
  • Hot tub

Family friendly

  • Laundry facilities


  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Meeting rooms


  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Well-lit path to entrance


  • Designated smoking areas
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities


  • Heating
  • Linens


  • Towels


  • Individually decorated
  • Individually furnished



Check-in between 3 PM and 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This Hotel property has been rated 3 star plus.

Property is also known as

Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort
Skotel Alpine Tongariro National Park
Skotel Alpine
Holiday Inn Tongariro National Park
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Frequently asked questions

Can I cancel my reservation for free at Skotel Alpine Resort and receive a full refund?
Yes, Skotel Alpine Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Skotel Alpine Resort cancellation policy on our site for more details about any exclusions or requirements.
Is Skotel Alpine Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Skotel Alpine Resort?
Self-parking is free at this property.
What time is check-in at Skotel Alpine Resort?
Check-in is from 3 PM to 7:00 PM. Late check-in is available during limited hours.
What time is check-out at Skotel Alpine Resort?
Checkout is at 10 AM.
Where is Skotel Alpine Resort located?
Situated in the historical district, this eco-friendly hotel is 0.1 mi (0.1 km) from Tongariro National Park and 1.7 mi (2.7 km) from Taranaki Falls. Whakapapa Ski Area and Mangatepopo Trail Head are also within 12 miles (20 km).
Very good
449 reviews
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We really injoyed our time here and soon as we walk in we got check in and book in to the restaurant and ski shop was very helpful as well and the room was basic but that what we wanted it was nice and warm with lots of extra blanks and pillow if we need it and the food and service at dinner was awesome
Stayed 2 nights in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay at Skotel ....
We have stayed here once before and would stay again. The Skotel has a relaxed feeling but not so laid back that it's not professional. The staff are very helpful and courteous. The location means it's a great base for winter skiing, the Tongariro Crossing, and great walks and long hikes. The room was comfortable and warm and most importantly it was clean. Not all the rooms have mountain views - so ask specifically if thats what you want.(may cost a little extra) Its great to have a restaurant on site. The meals are very good. I believe there is also a spa and sauna on site and a communal kitchen if you want to do your own food prep. The TV reception is poor due to the location but that didn't worry us.
Stayed 3 nights in May 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location for the walks & has stunning views
Stayed 2 nights in May 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good food & convenient location
Very convenient location & shuttle service for hiking the Tongariro Alpine Crossing. We stayed here for two nights and dined in on both nights. The food was great, and the staff was friendly and accommodating. We'd be happy to stay here again!
Stayed 2 nights in Mar 2020

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