Overview of Skotel Alpine Resort

Photo gallery

Guest reviews

4.1/5 Very Good
442 reviews
Guests rated this property 4.1/5 for cleanliness.


  • Free WiFi
  • Free parking
  • Spa
  • Restaurant



Popular LocationTaranaki Falls1 min drive
Popular LocationMt Ruapehu2 min drive
Popular LocationMt Tongariro2 min drive

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  • Family Room

    4.5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 4
    More details
  • Ngauruhoe Room

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 3
    More details
  • Ruapehu Room

    4.1/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 3
    More details
  • Tongariro Room

    4.4/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 3
    More details
  • Cabin

    4.6/5 guest room rating

    Room amenities

    • 38 sq m
    • Sleeps 6
    More details
  • Backpacker Queen En-suite

    4.5/5 guest room rating

    Room amenities

    • 8 sq m
    • Sleeps 2
    More details
  • Queen Room

    4.6/5 guest room rating

    Room amenities

    • 16 sq m
    • Sleeps 2
    More details
  • Backpacker Bunk - Shared Bathroom

    3.6/5 guest room rating

    Room amenities

    • 7.5 sq m
    • Sleeps 3
    More details
  • Family Suite with 2 Queen beds and 1 Tri Bunk bed

    5/5 guest room rating

    Room amenities

    • 47 sq m
    • Sleeps 7
    More details
  • Superior Queen Room

    Room amenities

    • Sleeps 2
    More details
  • Family Backpacker, Shared bathroom

    Room amenities

    • 7.5 sq m
    • Sleeps 5
    More details
  • Standard Queen Room

    Room amenities

    • 16 sq m
    • Sleeps 2
    More details
  • Backpacker Double, Shared Bathroom

    Room amenities

    • 16 sq m
    • Sleeps 2
    More details

About this area


Located in Tongariro National Park, Skotel Alpine Resort is in the historical district and near a train station. Tongariro National Park Whakapapa Visitor Centre and Iwikau Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tongariro Alpine Crossing and Tongariro National Park (and vicinity). Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snow tubing.

Visit our Whakapapa travel guide
Popular Location

What's nearby

  • Taranaki Falls - 1 min drive
  • Mt Ruapehu - 2 min drive
  • Mt Tongariro - 2 min drive
  • Te Porere Redoubt - 2 min drive
  • Opotaka Historic Place - 2 min drive

Getting around

  • Taupo (TUO) - 64 min drive

About this property

Skotel Alpine Resort

Eco-friendly hotel with restaurant and fitness centre
This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a sauna and a microwave in a common area. All rooms are individually decorated and offer free WiFi and hairdryers.
Skotel Alpine Resort offers 48 forms of accommodation with a hairdryer. Each accommodation is individually furnished and decorated. This Tongariro National Park hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free nearby parking
Local area shuttle (surcharge) up to 90 kilometers
Return train station shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: NZD 19.5 for adults and NZD 12.5 for children
1 restaurant
1 bar

Things to do

Fitness centre
Hot tub

Family friendly

Laundry facilities


Free newspapers in reception
Front-desk safe
Gift shop/newsstand
No lifts

Guest services

Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Ski equipment hire
Ski passes
Ski storage
Tour/ticket assistance

Languages spoken


Business services

Meeting rooms


BBQ grill(s)
Picnic area


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel


Designated smoking areas
Shared microwave
Shared fridge
TV in reception

Room amenities






Individually decorated
Individually furnished



Check-in between 3 PM and 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types


Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 19.5 for adults and NZD 12.5 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 3 star plus, which is displayed on this page as 3.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort
Skotel Alpine Tongariro National Park
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village

Frequently asked questions

Can I cancel my reservation for free at Skotel Alpine Resort and receive a full refund?
Yes, Skotel Alpine Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Skotel Alpine Resort cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at this hotel?
Check-in is from 3 PM to 7:00 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 10 AM.
Where is Skotel Alpine Resort located?
Situated in the historical district, this eco-friendly hotel is within a 5-minute walk of Tongariro National Park (and vicinity) and Tongariro National Park Whakapapa Visitor Centre. Taranaki Falls is 1.7 mi (2.7 km) away.

Guest reviews

Very Good
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a great location for the walks & has stunning views

Stayed 2 nights in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was super helpful. We arrived just after the last seating for dinner but they made sure that we got a table anyway, they booked our shuttle for the alpine crossing, and even offer a service to pack you a lunch for a small fee. The lunch was well above expectations. The desk staff also gave some great advice on what else to see in New Zealand. I booked this hotel because of the location but the place is top notch.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service


This place was great for our late overnight stop before heading to Rotorua. The only thing that can be improved is noise because you can hear everything people next door or in the hall do. We we're woken up since 5 a.m. because of the early hikers.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Staff & service, room comfort

Wicked views and decent stay.

Stayed here for two nights to do some hiking in National park with the wife. Great location. Close to the village which is a 10 minute drive (restaurants and shops) and trail heads just outside the door step of the lodge. It’s older so don’t expect much upgrades. We had a queen with a twin bed with an awesome view of Mt. Doom (Mt. Ngauruhoe). It was cozy but can use some TLC. The walls are paper thin so you will hear your neighbours. They also offer a shuttle service for the Alpine Crossing which was nice. My wife found the bed comfy and shower was hot. Ate at the restaurant our first night, good but pricier for what it is. Recommended for the convenience to the trails and the wicked views!

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020