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Skotel Alpine Resort

3.5 star property
Family-friendly hotel with fitness centre and sauna

Photo gallery for Skotel Alpine Resort

Enjoy meals and meetings in this airy room with a large round table and comfortable seating.
Stroll through the serene garden, surrounded by lush plants and large rocks, with a modern home in the background.
Experience the warm atmosphere of our reception area, featuring a central desk, local artwork, and a large window.
Relax in a spacious bedroom with a large bed, perfect for work or leisure, featuring a window with an outdoor view and a door leading to an adjacent room or balcony.
Sit and take in the breathtaking views of the surrounding mountains from this serene outdoor seating area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Hot tub
  • Breakfast available
  • Laundry
The current price is NZ$72
includes taxes & fees
24 July - 25 July

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Superior Queen Room

1 bedroom, individually decorated, individually furnished, free WiFi

Superior Queen Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Separate bedroom
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ngauruhoe Room

Ngauruhoe Room

Ngauruhoe Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Separate bedroom
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Fridge
Separate bedroom
Shower/bath combination
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Backpacker Queen En-suite

Backpacker Queen En-suite

Backpacker Queen En-suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Mini-fridge
Separate bedroom
Private bathroom
Rainfall showerhead
Shared/communal kitchen
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom

8.4 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Rainfall showerhead
Shared/communal kitchen
  • 7.5 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Single Bunk Bed

View all photos for Cabin

Cabin

Cabin

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized fridge/freezer
Separate bedroom
Private bathroom
  • 38 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Queen Room

Queen Room

Queen Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Separate bedroom
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

1 bedroom, individually decorated, individually furnished, free WiFi

Ruapehu Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Separate bedroom
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Rainfall showerhead
Shared/communal kitchen
  • 7.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Standard Queen Room

Standard Queen Room

8.0 out of 10
Very good
(7 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Mini-fridge
Separate bedroom
Private bathroom
Rainfall showerhead
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tongariro Room

Tongariro Room

Tongariro Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Mini-fridge
Separate bedroom
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Separate bedroom
Rainfall showerhead
Shared/communal kitchen
  • 7.5 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Cabin

1 bedroom, individually decorated, individually furnished, free WiFi

Cabin

  • Sleeps 6
  • 2 Single Bunk Beds and 1 Queen Bed

View all photos for Tongariro Room

1 bedroom, individually decorated, individually furnished, free WiFi

Tongariro Room

  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Ngauruhoe Room

1 bedroom, individually decorated, individually furnished, free WiFi

Ngauruhoe Room

  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Family Room

1 bedroom, individually decorated, individually furnished, free WiFi

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Backpacker Bunk Room with Shared Bathroom

1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Bunk Room with Shared Bathroom

  • Sleeps 3
  • 1 Single Bunk Bed and 1 Single Bed

View all photos for Superior Queen Room

1 bedroom, individually decorated, individually furnished, free WiFi

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Queen Room With Ensuite

1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Queen Room With Ensuite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

1 bedroom, individually decorated, individually furnished, free WiFi

Ruapehu Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Backpacker Family Room with Shared Bathroom

1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Family Room with Shared Bathroom

  • Sleeps 5
  • 2 Single Bunk Beds and 2 Queen Beds

View all photos for Queen Room

1 bedroom, individually decorated, individually furnished, free WiFi

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

1 bedroom, individually decorated, individually furnished, free WiFi

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Double Room With Shared Bathroom

1 bedroom, individually decorated, individually furnished, free WiFi

Backpacker Double Room With Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 2 Single Bunk Beds

King Room

  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951

What's nearby

  • Tongariro National Park Whakapapa Visitor Centre - 2 min walk - 0.2 km
  • Lower Tama Lake - 18 min walk - 1.5 km
  • Tongariro National Park - 6 min drive - 7.9 km
  • Whakapapa Ski Area - 7 min drive - 6.5 km
  • Mangatepopo Trail Head - 23 min drive - 20.0 km

Getting around

  • Taupō Airport (TUO) - 76 min drive

Restaurants

  • ‪Lorenz's Bar and Cafe Ruapehu - ‬9 min drive
  • ‪Tussock Bar and Restaurant - ‬4 min walk

About this property

Skotel Alpine Resort

Family-friendly hotel near Tongariro National Park
You can look forward to a terrace, a garden and an arcade/games room at Skotel Alpine Resort. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), barbecues and luggage storage
  • Snow sports gear, a gift shop and tour/ticket information
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi.

Languages

English

Similar properties

Restaurant

The Park Hotel Ruapehu

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 1,000 reviews
The price is NZ$134
includes taxes & fees
30 July - 31 July
The Park Hotel Ruapehu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Friday, Saturday and Sunday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35 per night.
Cots (infant beds) are available for NZD 15 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults and NZD 15 to 15 for children
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Frequently asked questions

Is Skotel Alpine Resort pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Skotel Alpine Resort?

As of 19 Jul 2025, prices found for a 1-night stay for 2 adults at Skotel Alpine Resort on 24 Jul 2025 start from NZ$71.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Skotel Alpine Resort?

Self-parking is free at this property.

What time is check-in at Skotel Alpine Resort?

Check-in start time: 3 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Skotel Alpine Resort?

Checkout is at 10 AM.

Where is Skotel Alpine Resort located?

This family-friendly Tongariro National Park hotel is located in the historical district, within 1 mi (2 km) of Tongariro National Park Whakapapa Visitor Centre and Lower Tama Lake. Taranaki Falls and Mt Ngauruhoe are also within 2 miles (3 km).

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Skotel Alpine Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 301 out of 776 reviews
Rating 8 - Good. 319 out of 776 reviews
Rating 6 - Okay. 113 out of 776 reviews
Rating 4 - Poor. 31 out of 776 reviews
Rating 2 - Terrible. 12 out of 776 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Lovely old style hotel lodge. Really nice and friendly staff. The restaurant food was also really good, and big portion sizes.
Chef Special
Stayed 3 nights in Jul 2025

8/10 Good

Pofen

Liked: Cleanliness, amenities, property conditions & facilities
A decent place with great views of the mountains.
Stayed 1 night in Jun 2025

10/10 Excellent

Radhika

Liked: Cleanliness, amenities, property conditions & facilities
Good hospitality Great atmosphere Bar and restaurant was pretty good. Overall loved the place and will recommend people going to whakapapa village.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the hikes.
Stayed 1 night in Apr 2025

10/10 Excellent

Conrad

Liked: Cleanliness, property conditions & facilities
Love it. Friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in the backpackers side in my own room with a very comfortable bed, heaters & washbasin. Communal facilities were kept clean & tidy, staff were kind and fellow travellers friendly. The bar and restaurant are welcoming places to relax. Staying at the Skotel is a home away from home 😊
Stayed 5 nights in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Like the old ski lodge feel. Staff was welcoming, rooms were clean and location was lovely!
Stayed 2 nights in Apr 2025

10/10 Excellent

Waimirirangi

Liked: Staff & service, property conditions & facilities
Family friendly, beautiful staff
Stayed 1 night in Apr 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, tiny rooms. Very lucky the have bar and full service restaraunt. Staff very friendly. Balcony room worth it!
Stayed 2 nights in Apr 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining staff was incredibly supportive to learn about dietary restrictions.
Stayed 1 night in Apr 2025

6/10 Okay

Jon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Skotel is conveniently located and our second stay for the ski fields. Check-in is unmanned before 3pm with earlier arrivals invited to wait in the bar, which is also unmanned at that time. Dinner seems to be limited to 2 hours between 6-8pm but the food is quite good when available. The hotel was noisy with the late hour conversation from a neighbouring room resonating through the walls. Guests children seemed to use the corridors as a playground, running, yelling and screaming into the evening. Seems a very casual hotel with very casual standards
Stayed 2 nights in Jul 2025

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, room comfort

One of the most amazing areas in NZL

The hotel is good and the area around are breathtaking.
Stayed 1 night in Feb 2025

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Very nice staffs. Great location for starting hiking in the national park.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable views, sunsets, sunrises. While the interior is (like most ski resorts) somewhat worn in appearance, everything was comfortable. And by far, one of the highlights of this resort is the playroom loft, where our 7 year old played happily for hours!
Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a haven for hikers and nature lovers. Highly recommend!
Stayed 1 night in Feb 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning setting. Comfortable friendly and great location

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, amenities
Stayed here before our hike on Tongariro Crossing. The staff were very polite and the room had the most spectacular view of the mountains. The hotel is a bit tired but clean
Stayed 1 night in Mar 2025

8/10 Good

Szymon

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good starting point for trekking to tama lakes. Hotel is a bit outdated and in our room we had a lot of dust.
Stayed 2 nights in Apr 2025

10/10 Excellent

ferdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with beautiful views and great walking trails
Stayed 1 night in Nov 2024

10/10 Excellent

Layne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Roddena

Liked: Cleanliness, staff & service, amenities
Lovely staff, great location
Stayed 2 nights in Oct 2024

8/10 Good

Geoff

Liked: Cleanliness, staff & service
Great place, pillows could do with sn upgrade
Stayed 1 night in Feb 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
Old but very well maintained, staff hours at the front desk is limited, but they are very helpful even with the daily Niwa weather updates! Restaurant and bar are very good especially the view. If you travel in the high season, make sure to book it early as the park has limited accommodations. Close to hiking tracks and they can even arrange the shuttle to drop off and pick up for the Tongariro Alpine Crossing!

8/10 Good

Lisa

Liked: Staff & service, amenities, property conditions & facilities
Loved the location for walking, it was central. Did not like the noise from the restaurant, we were right beside it and it was not ideal. Kitchen facilities were also appreciated and staff were helpful.
Stayed 2 nights in Mar 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for access to the mountain.
Stayed 1 night in Nov 2024