Top Hotels Near Benjamin Franklin House in London from NZ$185

"We had a great time at Royal Horseguards. Staff was friendly, room was cleaned and stocked up each day with fresh towels etc, and overall perfect location for sites."

"The location of this hotel is great, but unfortunately, everything else was a huge disappointment. Our room had no windows, felt dark and claustrophobic, and had almost no space to store or hang clothes. Basic amenities were inconvenient, like having to go to another floor just to iron. Housekeeping was also terrible—our room was never cleaned, the bed was never made, and towels were never replaced during our stay. They also charge £15 per bag for luggage storage, which felt excessive. The absolute worst part was finding a bed bug crawling on our bed sheets the morning we were leaving. I had been waking up with painful, itchy bites on my legs and thought they were mosquito bites, but seeing the bed bug confirmed otherwise. It was disgusting and disturbing to realize I had spent two nights sleeping in those conditions. I ended up needing medical attention after returning home because of how severe the bites became. Staff seemed unfazed when I reported it, which was honestly shocking. Between the poor service, hidden fees, and serious bed bug issue, I would never stay here again."

"The check-in was paifully slow, not enough agents, and the ones there appeared to be taking excessive amount of time checking customers in."

"Room very clean and well kept Close to everything "

"This was a great hotel for our first time in London. It was centrally located and convenient to multiple Underground stations. We had a deluxe room that was spacious enough for two. The bed was comfortable and our room was always cleaned by the time we returned for the day. Really enjoyed the black out shades and the complimentary mini bar."

"This hotel has very compact rooms. The bed is directly next to the glass wall bathroom. Not much privacy if using the bathroom. Also, you can only get out of the bed on one side."

"didnt have breakfast"

"Great location. Very quiet room. Like all hotels too hot! Staff laid on a spread for us London Marathon finishers. Location is only a short walk from the Mall."

"Clean room and a good value for central london"