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"Staff were welcoming and friendly specially Kayla (night duty manager) professional and kind. Loved my morning swim and delicious breakfast. "

"Lovely staff and great amenities."

"We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher."

"Lovely stay for family party food and accomadation value for money "

"Clean, helpful staff, great location if you’re getting married in the orangery! All around good hotel!"

"Clean rooms. Attentive staff, great bar area"

"Everything was perfect "

"Lovely room with very good facilities. Tracy is a brilliant receptionist."

"We have stayed a few times on the last 2 years. The hotel is well worth the money they charge and the staff can't do enough for you. "