Lobby lounge

Reviews of Legendale Hotel Beijing

5 out of 5
Legendale Hotel Beijing
Jinbao Street, Dongcheng District, 92, Beijing, PEK

Reviews

9.4

Exceptional

Rating 10 - Excellent. 459 out of 622 reviews" "
Rating 8 - Good. 110 out of 622 reviews" "
Rating 6 - Okay. 35 out of 622 reviews" "
Rating 4 - Poor. 10 out of 622 reviews" "
Rating 2 - Terrible. 8 out of 622 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated stylish hotel
Great location and stylish 5 star hotel. However, the internal facility is bit out dated, some parts even a bit damaged.
Stayed 3 nights in Jan 2020

10/10 Excellent

jie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staffs are very friendly. great service
Stayed 3 nights in Jan 2020

10/10 Excellent

Kungster, NY, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a REAL gem! I mean it. I’ve been paying Marriott prices and this place is slightly less but the luxury and convenience is beyond words. The founder David Chow spared no expense building and maintaining this spectacular hotel. If you’re in the area just walk in and check it out. The rooms are just as if not better with high ceilings. Soaking super clean bathtub and spacious bathroom. The bedroom is so quiet, clean and beautiful you can’t wait to come back after a stroll around Beijing. Trust me. It’s worth a stay in this majestic city.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Even though it's showing signs of its age, there were some cracks in the wall, which had been repaired, but were still very prominent. You can feel the colonial inspiration and ghosts of that Chinese past. Staff were excellent and always around for help. Loved the room and feel of the hotel. Super convenient to good food and transportation. Would stay there again in a heartbeat.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff is welcoming, and amenities are great. While some areas are a bit outdated, overall the hotel is great.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

kathia veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Jim, Visalia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful quiet and private where you needed it. Facility was aged but clean and comfortable. Concierge staff fantastic and extremely helpful down to a personable note. Thanks
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

John, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great location. Walking distance to Wangfujing.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great birthday stay
Amazing European-style hotel, great service, It was my birthday and they gave me a piece of cake. Just that the hotel is a bit old already.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
The most magnificent hotel I have stayed in. Location, the hotel and staff impressed us greatly.
Stayed 3 nights in Oct 2019

10/10 Excellent

MaryGoldHarriso, Ventura, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It exceeded our expectations. Pure luxury. We want to stay there again and would recommend it to anyone.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, across street from train station, walking distance to Wangfujing and great restaurants. Poor breakfast pastry items stAle staff nice, majority do not speak English but they had concierge on duty that did
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
It’s fabulous helpful staff. Hotel is just fabulous, magnificent room and magnificent location. Top quality 5 star hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish city hotel
Very stylish hotel, good quality rooms although pillows a bit hard. As non Chinese speaking guests we found the service occasionally challenging. There was an excellent Italian lady who helped us at breakfast and with subway instructions. However, staff at the front desk were not so friendly and less able to communicate without their managers. good choice at breakfast. good location
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff is very bad with english. They did not quite fit the offer for westerners.
Stayed 3 nights in Sep 2019

2/10 Terrible

Samuel

Disliked: Cleanliness, property conditions & facilities
Everything was perfect till cockroach appear!!!
5 star hotel with a big cockroach in the toilet. No words can describe the fright I got in the morning. If there is 1, I’m sure there are more around in the room.
Stayed 3 nights in Sep 2019

10/10 Excellent

Kate, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel! The huge lobby area is amazing. Reminded me of the fancier hotels in Las Vegas - Bellagio, Venetian etc. Make sure you look up in the middle of the lobby. Staff were very helpful. There were a couple with excellent English who always made sure to help hapless Westerners! The room was lovely and big and had the grandeur to match the public areas. Excellent bathroom with bath plus walk-in shower, and nice toiletries. Don't fret about the window between the room & bathroom - there is a blind! The lobby bar is quite expensive as are all hotel bars in China it would seem, but it is a nice place to sit for a while. We also had some great cocktails across the road in the Regent and the whisky bar next door to it.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Grand hotel
Its a grand hotel, especially the lobby. Great location. It is always lit up(outside) at night.
Stayed 4 nights in Sep 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend the Legendale.
Excellent stay. Great hotel in a great location. The staff were friendly and always ready to assist. The room was very nice and well attended daily. The breakfast could have been better with more choices, but other than that it was fabulous. Chaira was really cheerful and gave us lots of information. She and Gabriel were very helpful.
Stayed 4 nights in Sep 2019

10/10 Excellent

menashe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Travellady, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with this hotel. Staff very helpful. Hotel is showing a little wear and tear in the rugs but it was so nice to stay in a classy hotel. The bathroom was huge with separate shower and tubs.
Stayed 3 nights in Aug 2019

10/10 Excellent

Ash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the center of everything Beijing. It’s beautifully decorated facility with a great pool and health club. It’s not a cheap hotel but for what you get I would recommend it over other nearby hotels that cost more. The staff of the hotel were amazingly helpful. Most spoke English and were able to help out with transportation and tour information. The in house Chinese buffet was excellent and reasonably priced. In all this is an ideal place to stay in Beijing.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is beautiful. The Property, the entrance, the staff service the amenities are superb
Stayed 1 night in Aug 2019

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Legendale Hotel Beijing Very recommended
It's was amazing stay in this hotel. the stuff was very polite and very helpful. they were very nice and very friendly, willing to help with any request or question. the hotel location great,near the subway and near Wangfujing st'. the room is very cozy. I definitely recommend that hotel
Stayed 6 nights in Aug 2019

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel! Every staff member we encountered was very helpful and courteous. The pool is large and indoors, a swimming cap is required. The location is great! Right at the train station and two malls within walking distance. We landed at 4pm on a Sunday and it took an hour to drive to the hotel. The taxi was ¥87. Going back to the aiport we left the hotel at on a Wednesday 11:30 and arrived within 40mins. I felt very safe walking around the neighborhood during day or night hours. There is a convenience store a block and a half away and the police station is another half a block down. I will say though, that if there happens to be a loud child in the lobby ypu can hear them in ypur room on the 9th floor because its an open concept.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A truly magnificent Hotel, the staff treated us like Royalty. An experience of a lifetime
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why in the world would you force someone to type 50 characters ... this is daft. Shame on you Expedia.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the architectural style of the hotel and the fact it is located relatively close to a subway station. The breakfast buffet could have had more variety and it was expensive for what you get.
Stayed 5 nights in Jul 2019

8/10 Good

Ping, New York USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except one thing: I asked for the receipt for the expenses when I checked out, and the staff didn’t feel happy about it. The customer should get the receipt without the doubt.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very comfortable bed, breakfast was a bit pricey but good selection. Excellent location.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Sin Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Legendale Beijing
Awesome hotel! Best that we stayed in while visiting China.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from Service Ambassador Team on 29 May 2019
Dear Guest, thank you for your great score! We hope to welcoming you back soon! Regards, Service Ambassador Team Legendale Hotel Beijing

8/10 Good

Han-liang

Liked: Staff & service, property conditions & facilities, room comfort
room for improvements
The hotel should strictly enforce its non-smoking policy. There were people smoking on the 7th floor where we stayed. The windows should be cleaned more frequently that they are now. There were mud & dust stains which blocked our views.
Stayed 5 nights in May 2019
Response from Service Ambassador Team on 29 May 2019
Dear Han-liang, thank you for writing a comment on Hotels.com. We are sorry for the smoking issue: in all our Hotel is not allowed to smoke and following the local law guests can be punished for it. Regarding the windows cleaning, we are happy to inform you that we already cleaned all windows in the rooms and public areas. Again, thank you for your comment and we are looking forward to welcoming you next time! Best regards, Service Ambassador Team Legendale Hotel Beijing

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only the taste and range of breakfast could be better
Stayed 2 nights in May 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally situated hotel with excellent facilities
The hotel is amazing. You think you walked into a hotel from last century but all was nicely refurbished and working.
Stayed 3 nights in May 2019

10/10 Excellent

Lanjun, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a proper selection of Western choices for breakfast - ax welcome change from many other hotels in China. Nothing to dislike - excellent large room with spacious and well appointed bathroom. A great, relaxing 2 days.
Stayed 2 nights in May 2019

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very luxurious hotel and expensive. The room very spacy and comfortable and all things look "rich". The bed is very comfortable. The staff speaks good English (receptionist). Shoping street is 10 minutes walk.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST HOTEL IN BEIJING - JUST BOOK
BEST VALUE BEST LUXURY BEST HOTEL IN BEIJING RIGHT NOW NEAR WANGFUJING. PERIOD. Written as of April 2019 by a well travelled Aussie with chinese background so familar with how the West & East works. And no I don't get paid by them...if only.......
Stayed 5 nights in Apr 2019

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel decoration and details are great. The hotel is a bit old and needs better maintenance.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it - gorgeous rooms and exemplary service.
Beautiful hotel located centrally. Everything (including key attractions and shops) are at your doorstep. In addition to the world class service and opulent decor what makes this Hotel truly unique is the leadership and example set by the General Manager of the Hotel. The GM is attentive , approachable, personable and clearly passionate about ensuring that his guests enjoy their stay. He is very hands on and its obvious that his staff are engerised by his example. Booking a room here is a no regrets decision and definitely value for money.
Stayed 2 nights in Apr 2019