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Reviews of Motel 6 Bakersfield, CA - East

2 out of 5
Motel 6 Bakersfield, CA - East
8223 E Brundage Ln, Bakersfield, CA

Reviews

6.2
Rating 10 - Excellent. 132 out of 544 reviews" "
Rating 8 - Good. 115 out of 544 reviews" "
Rating 6 - Okay. 89 out of 544 reviews" "
Rating 4 - Poor. 60 out of 544 reviews" "
Rating 2 - Terrible. 148 out of 544 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Sharon, Stuart

Travelled with pets
Liked: Cleanliness, staff & service
Pet fee of 40 dollars way to high. I have 2 dogs. Stayed 3 nights. You do the math. And they add 4 dollars tax so 44 a night a dog I can fully board my dogs for 70 a night and they are walked and feed. Just love to take them with. Hotel 6 from now on. Im leaving Best western.
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff ,clean rooms .
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 22 May 2024
Hi MichaelWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Ana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rooms are very clean but when I got there there were people in my room already
Stayed 1 night in May 2024
Response from Brand Experience Team on 22 May 2024
Hi Ana, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Jayesh

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Apr 2024
Response from Nancy Y. on 15 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Andrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 10 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Manuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not the room I booked, dirty and bad smell very poor condition, will not recommend.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Manuel,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Nancy Y. on 10 May 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Elana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 3 May 2024
Hi Elana,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Good

April

Stayed 1 night in Apr 2024

8/10 Good

April

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Brent

Stayed 1 night in Mar 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Noting
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Ronald,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi April,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi April,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Paola

Liked: Cleanliness
Awesome
Response from Brand Experience Team on 12 Mar 2024
Hi Paola,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi April,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi April,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi April,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Jerry, FARMINGTON

Liked: Staff & service, property conditions & facilities
Price
Stayed 1 night in Feb 2024

10/10 Excellent

Rusty

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Feb 2024

10/10 Excellent

Maximino

Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Maximino, Thank you for the perfect rating!Natalie #Team6

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible customer service
Check in at 11pm already paid. Frot desk tells me they have no rooms but if im willing to wait 30 min she'll go clean one. 10 min later comes to my car to tell us that they're was someone else with a reservation that hasn't checked in yet so they'll give me their room and clean the other for them. Then woke up to find the refrigerator had defrosted overnight. It's a counter top unit. My clothes, phone and smart watch that were on the counter were wet when i woke up. There was a puddle on the floor and water had puddled off the counter onto the floor and my bag. Everything i had with me was wet and i had an 8 hour drive still to go. When i told the don't desk the only repky was "did you unplug it?". No sympathy no, anything we can do to help.... nothing. Never staying hey again. Which is a shame because most Motel6's are better than this
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Jennifer,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

2/10 Terrible

Pedro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place kept having the power go out so much of my stay I was hungry and had no way of charging my phone to get a ride let alone something to eat
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Pedro,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Traveler,Thank you for positively rating your stay!Natalie #Team6

8/10 Good

April

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi April,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Privacy
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Sofia,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service
It was fine. The staff was nice and everything was clean. The wifi was terrible but it could have been the storm too. It is what it is. A place to sleep.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi StaceyWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
Drug users in the parking lot
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Jennifer, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are always clean even walking in the office everyone is friendly greet you right away and very understanding I made a few mistakes booking online and I don’t live in Bakersfield so when I do show up which is 1/2 in the morning they didn’t give me no problems about fixing my booking everyone is beyond nice will always go back
Stayed 2 nights in Dec 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MAN, UMMM YEAH YOU KNOW UMMM, TO BE REAL I JUST BLEW SOME FIRE AND IM AM HIGHER THAN THE UFO YOU SEEN THE OTHER NIGHT AND THAT REPTILE THAT WAS WITH THEM...
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Adam, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Pedro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Dec 2023

2/10 Terrible

Steve

Door key would not work. Tried several room with same issue. Tried at least 6 times to get a card key to open a room. Then got locked out and had to start again. Room service couldn’t get in so they skipped my room them wouldn’t give me towels. I’ve seen cleaner garages. Will never return.
Stayed 2 nights in Dec 2023
Response from Nancy Y. on 13 Dec 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Markus

Liked: Staff & service
Disliked: Cleanliness
Went in thinking that this property was going to be just like every other Motel 6. I was wrong. I woke up at 2 AM and went to grab something off a nightstand and there were two roaches on it then I went near the fridge raider area and there were five or six roaches, crawling all over there as well.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Ravi

Stayed 2 nights in Nov 2023

6/10 Okay

James

Business traveller
It was good for low price
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

ARNOLD

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They Make You Fell Better Than Being Like Home, I LOVE THIS SAFE PLACE!!!
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi ArnoldWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

2/10 Terrible

Terrance

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I got bit by bedbugs I thiought it was a mosquito then my girlfriend got bit and we found them it was a bunch
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Terrance,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 Okay

Fernando

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
No like
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Fernando,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Dennis

Stayed 1 night in Nov 2023

10/10 Excellent

April

Stayed 1 night in Nov 2023

10/10 Excellent

Rose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
all of it
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Rose,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
awesome staff very friendly
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Rose,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service
The room was one hour late .no ready at time they posted.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 7 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Gurbant

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bed
Stayed 1 night in Oct 2023
Response from Nancy Y. on 7 Nov 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was rude and unhelpful. The room was dirty, full of cobwebs. There was a leak in the bathroom and the phone didn't work when i tried to call the front desk.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 7 Nov 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Sleepless!
Overall it was clean, and check in staff was very friendly. We got NO sleep due to 2nd floor guest above us who kept stomping on the floor, seemed to be running around and dragging chairs! This went on for the majority of the night so we didn’t get any rest. When reported to the staff all she could say was “sorry about that”.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi Traveler,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6