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Reviews of DoubleTree by Hilton Hotel Bakersfield

4 out of 5
DoubleTree by Hilton Hotel Bakersfield
3100 Camino Del Rio Ct, Bakersfield, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 624 out of 1032 reviews" "
Rating 8 - Good. 194 out of 1032 reviews" "
Rating 6 - Okay. 88 out of 1032 reviews" "
Rating 4 - Poor. 61 out of 1032 reviews" "
Rating 2 - Terrible. 65 out of 1032 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from LoriL on 24 May 2024
Thank you for taking the time to send us your review. We appreciate the score. We are so happy to see that you enjoyed your stay with us and we hope to see you again the next time you are in Bakersfield.

10/10 Excellent

Linda

Spacious room
Stayed 1 night in May 2024
Response from LoriL on 23 May 2024
Thank you for taking the time to send us your review. We appreciate the score and your feedback. We are so happy to see that you enjoyed your stay with us and we hope to see you again the next time you are in Bakersfield

8/10 Good

Chona, san marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the long walk to my room. My husband is a handicap.
Stayed 1 night in May 2024
Response from LoriL on 23 May 2024
Thank you for taking the time to send us your review. We appreciate your feedback. In the future we can pre-block your room closer to a parking spot so that you do not have to walk so far.

6/10 Okay

Donna J

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more staff. Room service is non-existent.
Stayed 2 nights in May 2024
Response from LoriL on 23 May 2024
Thank you for taking the time to send us your review and feedback. We will share it with our management team.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable room and very clean.
Stayed 1 night in May 2024
Response from LoriL on 23 May 2024
Thank you for taking the time to send us your review. We appreciate the comments and the score. We are so happy to see that you enjoyed your stay with us and we hope to see you again the next time you are in Bakersfield.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds and sheets, nice pool area, pretty gazebo, friendly staff
Stayed 1 night in May 2024
Response from LoriL on 24 May 2024
Thank you for taking the time to send us your review. We appreciate the score and your feedback. We hope to see you again the next time you are in Bakersfield

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iu
Stayed 1 night in May 2024
Response from LoriL on 20 May 2024
Thank you for taking the time to send us your review. We appreciate your score. We are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

10/10 Excellent

ELLIOTT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff. Room was super clean, quiet, and well appointed.
Stayed 1 night in May 2024
Response from LoriL on 20 May 2024
Thank you for taking the time to send us your review. We appreciate the score and your feedback. We are so happy to see that you enjoyed your stay with us and we hope to see you again the next time you are in Bakersfield.

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its rare to be able to afford to eat at a hotel. This Doubletree has great prices and very good food. We love the burgers!! We've stayed here twice and will be back again. Duke
Stayed 1 night in May 2024
Response from LoriL on 17 May 2024
Thank you for taking the time to send us your review. We appreciate the feedback and the score. We are so happy to hear that you enjoy staying with us and we look forward to your next visit.

10/10 Excellent

Bienvenido

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel everything was amazing
Stayed 2 nights in May 2024
Response from LoriL on 16 May 2024
Thank you for taking the time to send us your review. We appreciate the score and your comments. We are happy to see that you enjoyed your stay with us and we hope to see you again the next time you are in Bakersfield.

10/10 Excellent

stefani

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from LoriL on 16 May 2024
Thank you for taking the time to send us your review. We appreciate your feedback. We are so happy to see that you enjoyed your stay with us and we hope to see you again the next time you are in Bakersfield.

10/10 Excellent

Mark, west covina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from LoriL on 16 May 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience looking forward to stay here again as we travel to Bakersfield often
Stayed 2 nights in May 2024
Response from LoriL on 13 May 2024
Thank you for taking the time to send us your review. We appreciate your comments and score. We are so happy to see that you enjoyed your stay with us and we hope to see you again the next time you travel to Bakersfield.

10/10 Excellent

Jeffry

It’s exactly want I wanted and needed.
Stayed 1 night in May 2024
Response from LoriL on 13 May 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

2/10 Terrible

Shreya

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel in this world. Property is next to highway and there is not even basic noise proofing in the room. I was not able to sleep because of too much highway noise.
Stayed 1 night in May 2024
Response from LoriL on 13 May 2024
Thank you for taking the time to send us your review. We are very sorry to hear that your stay with us was not as you would have expected. Possibly a room move to another location in the hotel could have helped with your stay. We hope that you will give the hotel another try with a room in another location.

10/10 Excellent

azure-dee

Always a nice stay!
Stayed 1 night in May 2024
Response from LoriL on 13 May 2024
Thank you for taking time to send us your review. We are happy to hear that you enjoyed your stay with us and we hope to see you again the next time you are in Bakersfield.

10/10 Excellent

JULISSA, GUATEMALA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Facilities in good conditions. Ms. Bambi who served us at the restaurant really made a difference in the attention, she made our day, so kind.
Stayed 1 night in May 2024
Response from LoriL on 10 May 2024
Thank you for taking the time to send us your review. We appreciate the score and your comments. We will definitely pass along your compliments to Bambi and her supervisor. We hope to see you again the next time you are in Bakersfield.

8/10 Good

Cindy

Liked: Staff & service
The elevator floors need to be vacuumed. The door to the bathroom in my room didn’t lock. I had noisy neighbors.
Stayed 1 night in May 2024
Response from LoriL on 6 May 2024
Thank you for taking the time to send us your review. We appreciate the feedback on some of the issues you had. We will make sure we pass these along to our team to make the necessary repairs. We hope to see you again the next time your are in Bakersfield.

6/10 Okay

Mohamed

Stayed 1 night in May 2024
Response from LoriL on 24 May 2024
Thank you for taking the time to send us your review. We would welcome any feedback you might have on how we could have improved on your stay.

8/10 Good

Gabriel Barragan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great place well located
Stayed 1 night in Feb 2024
Response from LoriL on 2 May 2024
Thank you for taking the time to send us your review. We appreciate your feedback. We hope to see you again the next time you are in Bakersfield.

8/10 Good

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe place to stay;quite and centrally located. This is our 2nd time staying here.
Stayed 1 night in Apr 2024
Response from LoriL on 2 May 2024
Thank you for taking the time to send us your review. We appreciate your feedback. Thank you for being a return guest and we hope to see you again the next time you are in Bakersfield.

10/10 Excellent

Akhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location
Stayed 2 nights in Apr 2024
Response from LoriL on 30 Apr 2024
Thank you for taking the time to send us your review. We appreciate your comments and the score. We hope that you will stay with us again the next time you are in Bakersfield.

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities
Good. location
Stayed 1 night in Apr 2024
Response from LoriL on 30 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score. We are so happy to see that you enjoyed your stay with us and we hope to see you again the next time you are in Bakersfield.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly and helpful. The grounds and reception area were beautiful, clean and well maintained.
Stayed 1 night in Apr 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great will definitely be back
Stayed 2 nights in Apr 2024
Response from LoriL on 29 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score. We are so happy to see that you enjoyed your stay with us and we hope to see you again the next time you are in Bakersfield.

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable
Stayed 1 night in Apr 2024
Response from LoriL on 28 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score. We are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LoriL on 29 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score. We are so happy to see that you enjoyed your stay with us and we hope to see you again the next time you are in Bakersfield.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in town
Stayed 1 night in Apr 2024
Response from LoriL on 28 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score. We are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

2/10 Terrible

Jeimy, Bell Gardens Ca

Travelled with family
Disliked: Staff & service, amenities
Smoke alarm when off forever and we couldn’t sleep from a long drive. The pool didn’t have no clean towels. We asked for extra blankets and they never came with any. So we just cutting or break shorter.
Stayed 2 nights in Apr 2024
Response from LoriL on 26 Apr 2024
Thank you for taking the time to send us your review. We are so sorry to hear about the issue with the smoke alarm. We apologize for the inconvenience. We do have clean pool towels available at the front desk. We will definitely pass along your comments to our upper management team.

10/10 Excellent

Millicent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times when I have to come to Bakersfield. The staff is always very welcoming. The property itself is clean, quiet and well maintained. I have stayed both in a suite and regular guest room, both were exactly as I expected. Great place to stay. I will be back.
Stayed 2 nights in Apr 2024
Response from LoriL on 26 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score and your comments. Thank you for being a loyal customer. We look forward to your next visit with us.

4/10 Poor

Daniella

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from LoriL on 28 Apr 2024
Thank you for taking the time to send us your review. We are sorry to hear that your stay with us was not quite you would have expected. We would like to hear more about what we could have done to improve your stay. We hope that you will give the hotel another chance the next time you are in Bakersfield.

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, easy access and friendly staff. But what we really needed was to do some laundry, which Expedia indicated was onsite. It was not. Fortunately, the front desk arranged our visit to the hotel next door so we could use their machines. So 5 stars for Doubletree Bakersfield. Expedia… I’m rethinking my loyalty. You’re getting lazy with your facts.
Stayed 1 night in Apr 2024
Response from LoriL on 25 Apr 2024
Thank you for taking the time to send us your review. We appreciate your feedback. We are sorry to hear about the misinformation on the laundry facility. We will be sure to check our information on the site so that everything is accurate. We are so happy to hear that our staff was able to assist you with your laundry needs.

10/10 Excellent

krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LoriL on 26 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

8/10 Good

Cynthia

Stayed 1 night in Apr 2024
Response from LoriL on 13 May 2024
Thank you for taking the time to send us your review. We appreciate the score and we are happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield

8/10 Good

Rena

Convenient to dining
Stayed 2 nights in Apr 2024
Response from LoriL on 23 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score and your feedback. We hope that you will stay with us again the next time you are in Bakersfield.

10/10 Excellent

Deymy

Liked: Cleanliness, staff & service, property conditions & facilities
It is at a key point in the area.
Stayed 1 night in Apr 2024
Response from LoriL on 22 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score and your comments. We are so happy to see that you enjoyed your stay with us and we hope to see you again the next time you are in Bakersfied

8/10 Good

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit older but rooms were clean and new looking. The building itself is a bit dated but nothing that made me not want to stay. It’s in an area with lots of hotels and easy freeway access. Fridge in room. Bed was a bit soft but nice linens and I think 6 pillows on the long bed. Good water pressure in showers. Nice pool and jacuzzi. Mini mart in lobby you can grab a snack for a premium charge but. I’ve to have that. Easy parking. Several nice staff including many who held doors for me as I was wheeling luggage.
Stayed 1 night in Apr 2024
Response from LoriL on 22 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score and your feedback. We will definitely pass along your comments to our management staff. We hope to see you again the next time you are in Bakersfield.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, clean rooms in a safe area. Few bars and restaurants in walking distance. Would stay again.
Stayed 1 night in Apr 2024
Response from LoriL on 22 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score and your comments. We are so happy to see that you enjoyed your stay with us and we hope to see you again the next time you are in Bakersfield.

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from LoriL on 17 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score and your feedback. We are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LoriL on 18 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see you enjoyed your stay with us. We hope that you will stay with us again the next time you are in Bakersfield.

10/10 Excellent

Maria, Los Angeles

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from LoriL on 18 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see you enjoyed your stay with us. We hope that you will stay with us again the next time you are in Bakersfield.

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 1 night in Apr 2024
Response from LoriL on 16 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score and your feedback. We are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

10/10 Excellent

JOSLIN, Raleigh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful business stay. Safe and quiet hotel with amazing gym and very helpful, hospitable staff. It's an A for me!
Stayed 4 nights in Apr 2024
Response from LoriL on 16 Apr 2024
thank you for taking the time to send us your review. We appreciate the feedback and the score. We are so happy to hear you enjoyed your stay with us and we hope to see you again the next time you are in Bakersfield

10/10 Excellent

Angelica

Stayed 2 nights in Apr 2024
Response from LoriL on 6 May 2024
Thank you for taking the time to send us your review. We appreciate the score and we are happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LoriL on 16 Apr 2024
thank you for taking the time to send us your review. We appreciate the feedback and the score. We are so happy to hear you enjoyed your stay with us and we hope to see you again the next time you are in Bakersfield

8/10 Good

Lupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and friendly staff.
Stayed 2 nights in Apr 2024
Response from LoriL on 15 Apr 2024
Thank you for taking the time to send us your review We appreciate the score and we are so happy to see you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

10/10 Excellent

Ernest, Mission Viejo

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from loriL on 15 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see that you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel looks newly renovated on the inside even though its exterior looks old. The rooms were nice and had modern amenities. The lobby is spacious too.
Stayed 1 night in Apr 2024
Response from LoriL on 15 Apr 2024
Thank you for taking the time to send us your review. We appreciate your feedback. We will pass along your comments to our management team. We hope to see you again the next time you are in Bakersfield.

10/10 Excellent

Yichang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the stay
Stayed 1 night in Apr 2024
Response from LoriL on 15 Apr 2024
Thank you for taking the time to send us your review. We appreciate the score and your comment. We hope to see you again the next time you are in Bakersfield.

10/10 Excellent

Christina

Stayed 1 night in Apr 2024
Response from LoriL on 6 May 2024
Thank you for taking the time to send us your review. We appreciate the score and we are so happy to see you enjoyed your stay with us. We hope to see you again the next time you are in Bakersfield.