Spa Hotels & Resorts in Avenida Kukulkan from NZ$307

"It was nice. Staff exceptional. Elevators sucked"

"A la carte dinners were fantastic, although the included house wine is very limited and not great. If you want a basic bottle of wine, you’re looking at at least 2000 pesos. Buffet was average at best. We have a gluten allergy in our family, and there were ample choices at the restaurants, however, always ask for the vegetarian menu as it has more gluten-free options than the regular menu. Gluten-free desserts were very limited. Service is fantastic. There are a few pool bartenders that looked annoyed when you ordered anything that would create a little more work for them, but generally the restaurant staff and the pool staff are absolute gems. The gym facilities are newly remodeled and pretty nice. Lots of good equipment and lots of space, never felt crowded even in the busy mornings. If you’re a teenager is into working out, but isn’t 18, you need to sign a waiver and an adult has to be with them while they work out. Super annoying if your kid plays high-level sports or is really into working out and you have to be with the whole time. Other high end resorts, like Moon Palace do not have the same ridiculous policies. They also don’t have any classes, so no yoga, no spin classes, etc. They do have daily activities in the pool like water cycle and aqua size, but they’re really poorly advertised and hard to find a daily schedule anywhere. If you’re lucky you’re there when it begins. Coffee shop is just OK. Pool is great. All around pretty nice resort. "

"Everything was great but for drainage in the shower. "

"Very fun place, great food, very scenic, close to shopping and water attractions, staff is amazing and everyone goes out of their way to make your stay pleasurable. "

"Staff went out of their way to be of assistance. We were there during New Years Eve. They set up for a party everyone could be a part of. Music, lights, professional dancers and different acts. Top the night off with fireworks and a lighted dance floor. Lots of fun. Nice restaurants, pools and the weather is fabulous. "

"Wherever we went the staff were so attentive, pleasant, friendly, respectful, and always made sure our needs were taken care of."

"It was good"

"We stayed at Hyatt Ziva for 4 nights including New Year’s celebration. We loved everything. Staff is really friendly and goes above and beyond. We recommend it and hope to be back one day. "

"Everything was great and my family of 5 (2 adults and kids aged 17, 16, and 8) had a wonderful time. The staff was very friendly, the food was high quality, and the resort accommodations were top notch. We will return!"