Hi Shannon,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best Regards,Team Kasa

Hello Kerrie, We are delighted to hear that you found the property immaculate and appreciated the detailed check-in instructions. It's wonderful to know that you had a comfortable stay with plenty of towels. We value your feedback and eagerly anticipate hosting you again for another fantastic experience. Best regards, Team Kasa

Hi Amanda, Thank you for appreciating our beautiful building and amenities. We apologize for any inconvenience caused by the check-in instructions and the noise from nearby construction. Your feedback is invaluable, and we will make sure to address these areas. We look forward to welcoming you back! Best regards, Team Kasa

Hi Paula,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa

Hi Carol, We appreciate you sharing your experience with us regarding the parking challenges at Kasa. Enhancing the parking process for our guests is a key focus area for us, and your feedback helps us in this endeavor. We're glad you found the stay satisfactory despite the parking issues. Sincerely, Team Kasa

Hi Alice, Thank you for sharing your positive experience! We're delighted to hear that the extra space in our condo allowed you to unwind and relax comfortably. Looking forward to welcoming you back soon for another serene stay with us! Best regards, Team Kasa

Hi Amanda,We are delighted to hear that you thoroughly enjoyed your stay at Kasa 2nd Street Austin and found it to be better and more comfortable than a traditional hotel. Providing exceptional comfort to our guests is our utmost priority, and we are pleased that we could meet your expectations. Your kind words motivate us to continue delivering outstanding experiences. We appreciate you choosing Kasa and eagerly anticipate the opportunity to host you again in the future!Best regards,Team Kasa

Hi Dorothy, We are thrilled to hear that you enjoyed the excellent location of Kasa 2nd Street Austin, which provided easy access to various restaurants. It's wonderful to know that you appreciated the spacious layout of our two-bedroom unit, complete with a well-equipped kitchen, cozy family room, balcony, two large bathrooms, and ample closets. We take pride in maintaining high cleanliness standards to ensure a comfortable stay for our guests. Your positive feedback on our effective communication and clear instructions is greatly appreciated. We look forward to hosting you again in the future! Best regards, Team Kasa

Hi Anthony, Thank you for your wonderful feedback! We're delighted to hear that our location in Austin served you well, providing easy access to all your destinations. We can't wait to have you stay with us again, exploring more of what Austin has to offer or any other destinations where Kasa can be your home away from home. See you soon! Best regards, Team Kasa

Hi Luis,We are thrilled to hear that you found our property beautiful and enjoyed your stay with us. We greatly appreciate your feedback about the parking instructions. Ensuring guests are well-informed about parking arrangements is crucial for a seamless experience, and we will continue to emphasize this aspect to enhance overall guest satisfaction. We hope you had a wonderful three-day stay despite the initial confusion.Best regards,Team Kasa

Hi John,We are delighted to hear that you had a fantastic experience at Kasa 2nd Street Austin! Your detailed feedback about the floor-to-ceiling windows, beautiful view, cleanliness, quiet ambiance, comfort, and spaciousness is greatly appreciated. It's wonderful to know that our prompt resolution of the missing remote concern added to your positive experience. We are thrilled at the prospect of welcoming you back for another stay in the future!Best regards,Team Kasa

Hi Byron, Thank you for sharing your feedback regarding the setup process. We are thrilled to hear that you found it to be a valuable experience. It is great to know that you enjoyed the company of friendly neighbors and appreciated the convenience of our prime location. At Kasa, your satisfaction is our top priority, and we would be delighted to welcome you back for another fantastic experience. Best regards, Team Kasa

Hi Tracy,We are delighted to hear that you found our location great and convenient, enjoyed the lovely pool area on the 5th floor, and had a comfortable stay in our minimalist suite. It's fantastic to know that the virtual desk provided you with great recommendations to enhance your experience in wonderful Austin. We look forward to welcoming you back for another exceptional stay!Best regards,Team Kasa

Hi Wayne,We are thrilled to hear that you found our location ideal for the ACL Moody Theater concert and that the room's spaciousness and functionality met your expectations. Your feedback regarding the towels and TV channels is greatly appreciated. We will take your comments into consideration as we strive to enhance our guests' experience. See you back soon!Best regards,Team Kasa

Hi Peter,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Sheila,Thank you for staying at Kasa 2nd Street Austin and for the fantastic 5-star rating! We're glad to hear from you. We recognize that having the option for early or late check-out can greatly enhance your stay, and we always aim to fulfill such requests when we can. Please note that while we can't promise early or late check-outs for all our guests due to varying availability, we will certainly try our best to accommodate your needs. Do let us know your preferred check-out time, and we'll see what we can do. We're looking forward to welcoming you back soon!Best regards,Team Kasa

Hi Roger,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our convenient location and found our rooms to be clean. Providing a great location is something we take pride in, as it allows our guests to easily explore the vibrant city of Austin. Our dedicated housekeeping team works hard to ensure that our rooms are spotless and comfortable for our guests. We truly appreciate your kind words and can't wait to welcome you back for another fantastic stay!Best regards,Team Kasa

Hi Louis,Thank you for choosing Kasa 2nd Street Austin for your stay! We're thrilled to hear that you had a great experience with us. Your kind words mean a lot to our team. We apologize for any inconvenience caused by the construction noise across the street. We understand that it can be disruptive, and we appreciate your understanding and patience during your stay. The city is continuing to evolve, and we're hoping these developments shall contribute to a more positive experience for you in the future. We look forward to welcoming you back under better conditions!Best regards,Team Kasa

Hi Katsuyo,We sincerely appreciate your positive review of your stay at Kasa 2nd Street Austin. It's wonderful to hear that you had a great experience with us. We take pride in providing excellent communication and ensuring a great location for our guests. Our team works hard to maintain the cleanliness and comfort of our rooms, and we're delighted that you found them to be satisfactory. We truly value your kind words and would be thrilled to welcome you back on your future travels. Thank you for choosing Kasa!Best regards,Team Kasa

Hi Ronald,Thank you for choosing Kasa 2nd Street Austin for your three-night stay. We're thrilled to hear that you felt safe and enjoyed the convenience of having several great restaurants within a short walk from our property. Our team takes pride in providing a secure and comfortable environment for our guests, and we're glad we met your expectations. We look forward to welcoming you back in the near future for another exceptional experience.Best regards,Team Kasa

Hi Sarah,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi christina,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Pat,Thank you for choosing Kasa 2nd Street Austin for your week-long vacation! We're delighted to hear that your check-in experience was easy and that you found our virtual process to be seamless. Our goal is to provide a hassle-free experience for all our guests, and we're thrilled that we were able to exceed your expectations. We appreciate your kind words and look forward to welcoming you back in the near future.Best regards,Team Kasa

Hi Luz,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

Hi Bruce,Thank you for your kind words! We're thrilled to hear that you enjoyed the cleanliness and the breathtaking view during your stay. It's great to know that the nearby walking path added to your experience. Looking forward to welcoming you back for another memorable stay! Best regards,Team Kasa

Hi Ann,We're thrilled to hear that you had a fantastic stay at Kasa 2nd Street Austin! It sounds like you had a truly memorable experience on the 16th floor with breathtaking views of the water and Austin downtown skyline. Our team is dedicated to providing clear and easy check-in instructions, and we're glad to hear that they made your virtual check-in a breeze. It's wonderful to know that the apartment was not only clean and well-decorated but also equipped with everything you needed for a comfortable stay. We appreciate your kind words and look forward to welcoming you back in the near future!Best regards,Team Kasa

Hi Melinda,We're truly sorry to hear about the disturbances you experienced during your stay with Kasa. Receiving messages at inconvenient hours and dealing with noise from both the property and nearby construction can undoubtedly impact the comfort and peace you expect in your accommodations. We aim to provide a restful and enjoyable experience for all our guests, and we missed the mark in your case.We're taking your feedback seriously. Reviewing and adjusting our communication protocols will be taken to ensure that our messaging is timely and not intrusive. Additionally, we will look into the noise concerns you've mentioned to see how we can better manage these situations in the future.Your comfort is our priority, and we hope you'll give us another opportunity to provide you with the peaceful and enjoyable stay you deserve. Thank you for bringing these issues to our attention.Sincerely,Team Kasa

Hi Daren,Thank you for your fantastic review! We're delighted to hear that you enjoyed the great views and the convenience of our location, especially its proximity to the Capitol. It's wonderful that everything you needed was within walking distance, making your stay more enjoyable. We look forward to hosting you again soon for another memorable experience!Best regards,Team Kasa

Hi Alexa,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Brett,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa

Hi Alonzo,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Melissa,Thank you for choosing Kasa 2nd Street Austin! We're thrilled to hear that you had a wonderful stay at our immaculate property. It's fantastic to know that you found everything you needed and enjoyed our nice amenities. We apologize for any inconvenience you experienced with the virtual check-in process. Your feedback is extremely valuable to us, and we will take it into account to improve the instructions and make them clearer for our guests. We appreciate your understanding and look forward to welcoming you back in the future!Best regards,Team Kasa

Hi Stephanie,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Brittany,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

Hi pierrie,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Zamayra,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi FIL,Thank you for sharing your experience at Kasa 2nd Street Austin. We are thrilled to hear that you enjoyed your stay and appreciated our great location and walkability. We truly appreciate your kind words and the trust you have placed in us. Our team is committed to providing exceptional accommodations and ensuring that our guests have a memorable experience. We can't wait to welcome you back for another fantastic stay in the near future!Best regards,Team Kasa

Hi Teresa,We're delighted to hear that our lovely condo served as a perfect home base during your visit to Austin. It's great to know that you had a wonderful stay with us. Thank you so much for sharing your positive review! We hope to welcome you back soon!Best regards,Team Kasa

Hi Jacob,Thank you for sharing your feedback about your recent stay. We sincerely apologize for the inconvenience you experienced with our keyless door system. At Kasa, we strive to provide a seamless experience with our tech-enabled hospitality, and we regret that this was not the case for you.We understand how frustrating delays can be, especially when it comes to something as essential as accessing your room. Please know that our team is here to assist you, even if not in person, and we're disappointed to hear that you felt unsupported during this time.We are actively working to improve our keyless entry systems to ensure they are user-friendly and reliable. Your experience will help us make necessary adjustments to better serve our guests in the future. We hope to have the opportunity to welcome you back and provide a much smoother and enjoyable stay. Sincerely,Team Kasa

Hi Moses,We greatly appreciate your positive review and recommendation of our apartment suite in the heart of downtown. It's truly fulfilling to hear that we were able to help you live out your dream of staying in an apartment in the city. At Kasa 2nd Street Austin, we strive to provide our guests with a memorable and connected experience. Thank you once again for choosing to stay with us!Best regards,Team Kasa

Hi Joseph,Thank you so much for your detailed feedback! We're thrilled to hear that you enjoyed your stay, particularly the stunning night views of Austin, the cleanliness and spaciousness of your condo, and the comfort of our mattresses. It's great to know that these aspects contributed to a positive experience.Regarding the check-in communication, we apologize for any confusion caused by the conflicting emails. We strive to provide clear and accurate information, so your input is invaluable in helping us improve this process. We're also sorry to hear about the issues with the dishwasher and clotheswasher. We've taken note of these points and will address them promptly to ensure they do not inconvenience future guests.Your willingness to stay with us again and recommend us to others is the highest compliment we could receive. Thank you for choosing Kasa, and we look forward to welcoming you back soon! If you have any more suggestions or need assistance in the future, please don't hesitate to reach out.Best regards,Team Kasa

Hi Jan,Thank you for sharing your feedback and giving us a 5-star rating! We're delighted to hear that you had a really nice experience with us. It's our goal to ensure every guest feels satisfied and enjoys their stay. We appreciate your kind words and look forward to welcoming you back in the near future!Best regards,Team Kasa

Hi Juan,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Expeditas,We're thrilled to hear that you had a lovely stay at Kasa 2nd Street Austin. Thank you for taking the time to share your positive experience with us. We can't wait to welcome you back for another wonderful stay!Best regards,Team Kasa

Hi Erik,We apologize for any inconvenience you may have encountered during your booking at Kasa 2nd Street Austin. We understand that it is important for guests to have a nice and easy experience when booking with us. We strive to provide transparent information about our accommodations and policies to ensure that guests are well-informed. However, we apologize if there were any aspects that were not clearly communicated. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We will review our booking process and make improvements to ensure a smoother experience for future guests. If you have any further concerns or questions, please feel free to reach out to us. We want to make sure that we address all your concerns and provide a satisfactory resolution. Thank you for choosing Kasa 2nd Street Austin.Sincerely,Team Kasa

Hi Catherine,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Kenneth,Thank you for choosing Kasa 2nd Street Austin for your last-minute stay in downtown Austin. We are delighted to hear that you found great value compared to other options in the area and that you enjoyed the balcony and stunning views from your unit. Your recommendation means a lot to us, and we cannot wait to welcome you back to our property in the near future. See you soon!Best regards,Team Kasa

Hi CATHERINE,Thank you for choosing Kasa 2nd Street Austin! We're thrilled to hear that you had a great stay at our property. Our location is indeed one of our standout features, providing easy access to downtown Austin and all its attractions. We're glad you appreciated this aspect of your stay and look forward to welcoming you back soon for another memorable experience!Best regards,Team Kasa

Hi Katie,Thank you for choosing Kasa 2nd Street Austin! We're delighted to hear that you found the property great and centrally located. We apologize for the inconvenience caused by the construction noise and the absence of blackout curtains. Your feedback is highly appreciated as it helps us identify areas for improvement. We understand the importance of a peaceful stay and will take your comments into account to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future.Best regards,Team Kasa

Hi David,We're glad you found our property easily accessible and in a great location. We strive to provide a comfortable and convenient experience. We appreciate your preference for staying at our Kasa and eagerly await your return!Best regards,Team Kasa