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Reviews of The Blue Wave Hotel

3.5 out of 5
The Blue Wave Hotel
The Blue Wave Hotel Road, Arugam Bay

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 36 reviews" "
Rating 8 - Good. 13 out of 36 reviews" "
Rating 6 - Okay. 5 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Staff were amazing. Admits corona issues they treated us very well.
Stayed 4 nights in Mar 2020

8/10 Good

Rohana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with pool next to the beach
It's great hotel to stay, but some small hick-ups. Rooms were not ready when we arrived even we called them in advanced, but hotel staff made it quickly. A/C not working properly I was the host for the bookings had to move few times until it was become acceptable condition.
Stayed 2 nights in Feb 2020

8/10 Good

Shiyamsunthar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is fairly good. However the WiFi was utterly poor and no signal. TV entertainment was poor too.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is our 2nd time to the property. We love this place. It is extremely clean, quiet, has great wifi wonderful happy friendly staff and a great generator when the power goes off. It’s also bug free
Stayed 11 nights in Sep 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfy stay.
Stayed 6 nights in Jul 2019

8/10 Good

Younghwan

Liked: Cleanliness, staff & service, property conditions & facilities
No hot water .
Stayed 3 nights in Jul 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You’ll love this hotel!
I loved this hotel! The staff was so friendly and helpful! Lahr, the restaurant manager was amazing! Always a smiling face! The pool was beautiful, the room clean and cozy! Housekeeping was so kind and hardworking! I would book this hotel again in a second! 😊
Stayed 6 nights in Jul 2019
Response from mistika on 23 Jul 2019
Dear Madam / Sir Greeting from the blue wave hotel!!!!!!!!!!!!!!!!!!!!!!!! Thank you very much for your excellent review, Hope to welcome back Thank you & Best Regards, Mistika Selvamalar

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and well maintained property run and maintained by a group of friendly and professional staff. A special mention should be made of the front desk staff that make the stay at this property a pleasant experience.
Stayed 4 nights in Jul 2019
Response from mistika on 23 Jul 2019
Dear Madam / Sir Greeting from the blue wave hotel!!!!!!!!!!!!!!!!!!!!!!!! Thank you very much for your excellent review, Hope to welcome back Thank you & Best Regards, Mistika Selvamalar

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from Mistika Selvamalar on 3 Jul 2019
Dear Madam / Sir Greeting from the blue wave hotel!!!!!!!!!!!!!!!!!!!!!!!! Thank you very much for your excellent review, Hope to welcome back Thank you & Best Regards, Mistika Selvamalar

10/10 Excellent

naftali

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from MISTIKA on 28 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018
Response from MISTIKA on 24 Sept 2018
We appreciate your time for sharing your positive experience at The Blue Wave Hotel. You’re positive Feedback always inspire us for a better hospitality. Thank You.

8/10 Good

LITAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from MISTIKA on 24 Sept 2018
We appreciate your time for sharing your positive experience at The Blue Wave Hotel. You’re positive Feedback always inspire us for a better hospitality. Thank You.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Amazing staff, OK hotel.
Very attentive and friendly staff and a good breakfast but the hotel itself needs a bit of an update. Amongst other things our room wasn't ready when we checked in (after check in time), there was never any pool towels and the WiFi kept dropping out. None of these are huge issues individually but together they were somewhat annoying. Can't fault the staff though, they couldn't have been better.
Stayed 2 nights in Sep 2018
Response from MISTIKA on 24 Sept 2018
Dear Madam/Sir Thank you very much for taking your time to write a comment to us. Your comment will always help us to do better .regarding your complaints the management will be taking necessary action to prevent future inconvenience to our valued guest Thank you TBWH

10/10 Excellent

Avi

Wanderfull
Wanderfull
Stayed 3 nights in Sep 2018
Response from MISTIKA on 24 Sept 2018
We appreciate your time for sharing your positive experience at The Blue Wave Hotel. You’re positive Feedback always inspire us for a better hospitality. Thank You.

8/10 Good

Kerrie, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shops, restaurants and beach
Hotel staff very friendly and helpful, pool was lovely although needed more shade, rooms were cleaned daily,buffet breakfast had a lot of different food to choose from, overall stay was great
Stayed 5 nights in Jul 2018
Response from MISTIKA on 25 Jul 2018
Dear Madam What a perfect review for a great guest experience!!! Thank you so much for taking the opportunity to tell us and future traveller, what a great time you had. We are looking forward to welcome you again soon to the blue wave hotel Kind regards, Mistika

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel short walk to beach.Staff very good.Good restaurant looking out to the pool.Many restraurant so at the beach
Stayed 1 night in Jul 2018
Response from MISTIKA on 25 Jul 2018
Dear Madam What a perfect review for a great guest experience!!! Thank you so much for taking the opportunity to tell us and future traveller, what a great time you had. We are looking forward to welcome you again soon to the blue wave hotel Kind regards, Mistika

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel, value for money. Very good service, all staff very friendly and helpful, particularly Prasanna and Dilanka who served us at the restaurant. A big thank you to the chef as well. Will stay again.
Stayed 1 night in Jul 2018
Response from MISTIKA on 18 Jul 2018
Dear Madam/Sir Greeting from the blue wave hotel!!!!!!!!!!!!!!! What a amazing review that you have given to us, Thank you very for taking your very important time to write about your stay at the blue wave hotel. Have a wonderful future and hope to welcome you again Thank you S.Mistika AFOM

10/10 Excellent

jay, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wowed by their service
3 star hotel that felt more like 4 stars. was immediately offered a cold towel and drinks upon entering the hotel premises and that was really pleasant after a long bus ride from ella. premises have a chill vibe and room was comfortable. staff were always warm and friendly. there was a gym with a treadmill which partner used and also a swimming pool. hotel is near main street and close to surf shops and good eats would definitely recommend staying here if looking for a relaxing, comfortable stay in arugam bay.
Stayed 2 nights in Jul 2018
Response from MISTIKA on 18 Jul 2018
Dear Madam Greeting from the blue wave hotel !!!!!!!!!!!!!!!!!! wow wow the blue wave team is so happy to read your comment we can remember how much you enjoyed at the blue wave hotel. and also we missed you all thank you very much for taking your very important time to tel the world how much you happy with your stay at the blue wave hotel sri lanka. thank you once a gain may all your wishes come true and have a wonderful life take care always. The Blue Wave Team is always remember your stay.hope to welcome you back Best Regards S.Mistika AFOM

8/10 Good

Greg, Palm Springs, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property located right across from the beach.
Good location, seemed well-maintained. Included breakfast was nice and the employees all were quite friendly.
Stayed 2 nights in Aug 2017
Response from Mistika on 4 Sept 2017
Dear Madam / Sir Thank you very much for taking your very important time to write a comment about the hotel and the staff hope to see you soon at the blue wave hotel Thank you Mistika

6/10 Okay

Sarah, England

Disliked: Staff & service
You get what you pay for - travelodge style
Rooms comfy - AC working. Good position just over road from beach. Welcome was good from reception Unfortunately we were placed in an interlocking room with a door into another room (that wasn't occupied by our family) which we felt invaded our privacy, especially as our 'neighbours' were turning the handle. I asked for our room to be changed but the staff were unable to support the request as they were full. On Sunday afternoon when we fancied a break from the sea we returned to find a full pool party in swing - very noisy music, and attracting mostly non-residents. Apparently the hotel has a nightclub currently under construction as well. When I asked reception about this I just got a "shrug" On our final night my young son came down with a "bug" and vomited all over the bedding, floors, wall etc. It was 3 am and I was unable to access clean sheets / cleaning products, and the security guard told me there was no one available. My visit to reception showed it was closed for the night. When i complained to the manager the next day about no overnight cover - he said i should have called the reception on the phone who would have put me through to housekeeping - although there wasn't anyone there when I walked down.
Stayed 3 nights in Jul 2017

10/10 Excellent

Chris, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was exactly as it was shown and we thought it would be. All staff from management to the cleaning staff were helpful and friendly. We would strongly recommend this as a place to stay in Arugam Bay. Although not on the beach, it is within easy walking distance and the pool is ideal for families with young children.
Lookin from reception
In reception area
The welcoming elephant!
Stayed 6 nights in Jul 2017
Response from Mistika on 23 Jul 2017
Dear Madam/Sir What a perfect review for a great guest experience!!! Thank you so much for taking the opportunity to tell us and future traveler, what a great time you had. we are looking forward to welcome you again soon to the blue wave hotel Kind regards, Mistika

10/10 Excellent

samantha , Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with all facilities and great staff
Rooms spacious and clean, breakfast really good. Staff over attentive. Short walk to the beach (not beach side) but makes up for it with nice swimming pool and air conditioned rooms. Comfy beds. Good value and close to all restaurants. Recommended.

6/10 Okay

Ying

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Do not recommend
Too noisy. You can hear next door neighbour talking clearly. Hotel really need to improve the sound proof.

10/10 Excellent

Sue, Los Angeles, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indeed a nice clean hotel & an excellent location.
Extremely helpful and kind-hearted staff. They made sure our stay was comfortable. We regret we didn't stay more days there but definitely will stay in this hotel during our next trip.
Response from aaa on 20 Jan 2017
Dear sir, Thanks for your high recommendation . We hope to welcome you and your family . Thank You, Best Regards, Mr.Rodney (G.M) Mr.Hemantha (Guest Relations )

8/10 Good

Pancha, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Retreat
We went on off season, best hotel in that area. Very nice pool. Good local food. Nothing negative to mention.
Response from aaa on 20 Jan 2017
Dear sir, Thanks for your high recommendation . We hope to welcome you and your family in April. Thank You, Best Regards, Mr.Rodney (G.M) Hemantha (Guest Relations )

10/10 Excellent

Teguh Amith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Ziv

Liked: Property conditions & facilities, room comfort
Not a good experience
The hotel is good, but the manager their is unpleasant and rude, she's always try to get more money from us. The other hotel crew was great , the restaurant isn't great and you should eat outside it's cheaper and way more tasty. They don't clean the room every day!
Stayed 3 nights in Oct 2019

8/10 Good

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Schöner Pool, nettes Personal, gutes Frühstück, Essen im Restaurant hat noch Luft nach oben..
Stayed 6 nights in Jun 2019
Response from The Blue Wave Hotel on 14 Jul 2019
Dear Sir, Greetings from The Blue Wave Hotel!!! Thank you so much for your review!! We really welcome your suggestions and make your stay even better next time, Thank you and Best Regards, Subhash. Front Office Executive

8/10 Good

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Mistika on 27 Sept 2018
Dear Madam / Sir Greeting from the blue wave hotel!!!!!!!!!!!!!!!!!!!!!!!! Thank you very much for your excellent review, Hope to welcome back Thank you Mistika

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel calme avec litterie très dure
L’hôtel n’est pas à côté de la plage mais il est calme . Il vous faut traverser la route (100m ) pour rejoindre la plage avec ses nombreux restos Pour le prix cet hôtel est correct: pool et ac dans les chambres. Mon seul bémol est la litterie qui est dure comme une planche en bois :/
Stayed 1 night in Aug 2018
Response from MISTIKA on 3 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ditte Krøyer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel
Fine hotel, very friendly staff who helped us out with everything we needed.
Stayed 1 night in Feb 2018
Response from Sampath on 1 Mar 2018
Dear Valued Guest, We thank you for choosing The Blue Wave Hotel Arugambay. Also for your nice words. Hope to see you again.

10/10 Excellent

Marco, TS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel in Arugam Bay
It's all new, so all is functioning. Beds are very confortable, The pool is good for kids (1,20m deep). Breakfast is ok, maybe is more rich in high season when buffet breakfast is served. Short distance from main road so no noise from traffic.
Stayed 1 night in Jan 2018
Response from Sampath on 18 Jan 2018
Dear valued Guest, It's happy to hear that our hotel facilities suits you well. As we both know Arugam Bay sea is bit rough during this season and it is not suitable for water sports. Anyway, we really appreciate your time for share your positive experience on Expedia. We hope to see you again at the Blue Wave Hotel, Arugam Bay.

10/10 Excellent

frederic , paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour agreable Nice staying
Nous avons passé 7 jours dans cet hotel tres bien situe. Tres bonnes prestations , chambres tres propres et personnel qualifie et charmant . Ne pas manquer la vue le soir sur les terrasses du 3 etage.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Bra alternativ i Arugam Bay
Hotellet var bra, men veldig harde senger og mye støy utenfor rommet trakk ned (bodde ved trappen). Restauranten var også skuffende. Flott basseng, hyggelig betjening og mye å se i byen trakk opp.