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"We had an excellent stay. All of the staff were very helpful. The room was large and clean. We enjoyed the gym, pool, sauna and steam room. The leisure centre members were very welcoming and friendly also. Dinner and breakfast were very good. We will come and stay again. "

"Excellent location, 5 mins from Theatre and Riverside with bus stop across the road. Had an evening meal which was lovely and the staff and service couldn't find fault with at all. I had a small single so well priced for a Fri night. Would definitely return"

"Fantastic room in a timber framed structure Excellent location Great food Thoroughly enjoyed the stay Would seriously recommend "

"Stayed for two nights midweek. At first we wondered what we had come to as there was a urine smell at the bottom of the stairwell, but maybe this was pervading from outside as the door is not a well fitting one, because as we further ascended the smell went, and once in our room it was fine. Very clean. Comfy bed. Think there must be a problem with the plumbing though as the hot tap water wasn’t just hot it was scorching - very dangerous - and the cold tap ran warm, not cold. The shower was fine. We often find there aren’t enough mirrors in holiday accommodation. This had plenty, however, the lighting was very poor so would suggest perhaps installing lights over a couple mirrors in order to make good use of them! Others have complained about noise, but for our stay, it was quiet although there were a couple sets earblocks on the bedside table! Thankfully we didn’t need to use them! Didn’t eat or drink here other than the included breakfast which was delicious both mornings. Compliments to the chefs. Don’t know why this accommodation has been given AA 4*. It was fine but not really worth what we paid."

"Great location as a hub for Mid Wales and Shropshire visit. Historic hotel in the middle of Welshpool. "

"Fab stay at this hotel, clean, warm and lovely friendly staff. Would recommend "

"Good value hotel and central too"

"Stayed here for work for 2 nights. Everything was, on the whole, good. Staff were mostly helpful, the restaurant was very nice with good food, the room was nice enough and comfortable. If I had to ask the hotel to do better on a few things it would be this: 1. The sinks sit on the table in the bathroom, and hard to clean behind, so it looks like the cleaners just don't bother. Desperately needs a deep clean. 2. Doors and windows in my room didn't lock properly. I did report it, but they were still like it when I left. 3. the WiFi is horrendous. I needed to work in my room, but just couldn't. It's better in communal areas, but still not great. If you need WiFi, you might want to look elsewhere. Being really fussy... conditioner would be good too! I forgot mine, and was abruptly told by reception that there is no conditioner onsite! There were lots of couples and families here too and all seemed to be having a jolly nice time. "

"Very nice room. Booked last minute. Good central location. We found parking was easy at the rear of the hotel."