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"Love the property. A little bit far from the main area."

"Great accommodation, however there is no staff interaction due to the online format of operation. Codes for boxes to access keycard, similar to another, well-known system, not allowed to be mentioned on this site."

"It’s a 5 star hotel "

"Staff was great"

"This is one of the best hotels I have stayed at, and I have been to world best hotels. The staff is very helpful and polite. Room is spacious and with breathtaking views . Everything is good about this hotel and location. Will definitely revisit once in San Sebastián. Highly recommend. Want to mention Javier from Oteiza, who served as at breakfast and lunch- professional ,polite, goes above and beyond. Highly recommend."

"Great service"

"Vla very nice place in a quiet area within easy diatance of the train station into San Sebastion"

"Beautiful hotel with very modern rooms. It isn’t close to the center of town however so you need to factor in a taxi or public transport if you want to visit the old town or the beach."

"It was out of the downtown area so it was quiet. There’s a couple of bus lines so it was easy to get were we wanted to go. It’s close enough so we walked to town on day and found a lovely park with a pond and couple of beautiful white swans. Wouldn’t want to walk back up the hill but the bus stop is very close. There’s no uber but there are taxis which we didn’t use. "