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Reviews of NH Amsterdam Schiller

4 out of 5
NH Amsterdam Schiller
Rembrandtplein 26-36, Amsterdam

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 144 reviews" "
Rating 8 - Good. 54 out of 144 reviews" "
Rating 6 - Okay. 10 out of 144 reviews" "
Rating 4 - Poor. 5 out of 144 reviews" "
Rating 2 - Terrible. 3 out of 144 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, can be a bit noisy
Stayed 3 nights in Mar 2024
Response from Victor M Duenas on 26 Mar 2024
Dear Jason,Thank you for taking the time to share your feedback following your recent stay at NH Caransa. We truly appreciate your review.We are delighted to hear that you found our hotel's location to be great. We understand the importance of convenience when choosing accommodation, and we're pleased to know that our central location met your expectations.We also appreciate your feedback regarding the noise levels during your stay. Please accept our sincere apologies for any inconvenience this may have caused. We continuously strive to provide a comfortable environment for all our guests, and we will certainly look into ways to address this concern.Your feedback is invaluable to us as we work to improve the overall guest experience at NH Caransa. We hope to have the opportunity to welcome you back in the future and provide you with a more peaceful stay.Thank you again for choosing NH Caransa.Best regards,

10/10 Excellent

Asher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Victor M Duenas on 21 Feb 2024
Dear Asher,We are very pleased to see that you gave us an overall score of 5. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice
Stayed 2 nights in Jan 2024
Response from Ilinca Maria Gheorghe Guest Relations Manager on 17 Jan 2024
Dear Rebecca,We sincerely appreciate your positive feedback. If there are specific aspects of your experience that stood out or any suggestions you'd like to provide for further improvement, please feel free to share. Thank you for choosing us, and we look forward to welcoming you again in the future!Kind regards,

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Victor M Duenas on 17 Jan 2024
Dear Graeme,We are really grateful for your stay in our hotel and that you left your feedback about your recent stay with us at NH Schiller. It was our honor hosting you and we are always happy to provide the extraordinary service to you.We would love to welcome you back again in the nearest future!Best regards,

10/10 Excellent

LUIS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Victor M Duenas on 13 Jan 2024
Dear Luis.We are very pleased to see that you gave us an overall score of 5. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.

10/10 Excellent

Monzer

Stayed 3 nights in Jan 2024
Response from Victor M Duenas on 13 Jan 2024
Dear Monzer,We are very pleased to see that you gave us an overall score of 5. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Victor M Duenas on 13 Jan 2024
Dear Lee,We are very pleased to see that you gave us an overall score of 4 Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.

10/10 Excellent

Rufus W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Victor M Duenas on 23 Dec 2023
Dear Rufus,Thank you for your trust in NH Schiller and for taking the time to review your stay. I hope, we can welcome you again soon when travel brings you back to Amsterdam.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Victor M Duenas on 23 Dec 2023
Dear KarenThank you for your trust in NH Schiller and for taking the time to review your stay. I hope, we can welcome you again soon when travel brings you back to Amsterdam.

6/10 Okay

Carly

Stayed 3 nights in Dec 2023
Response from Victor M Duenas on 23 Dec 2023
Dear carlyThank you for your trust in NH Schiller and for taking the time to review your stay. I hope, we can welcome you again soon when travel brings you back to Amsterdam.

10/10 Excellent

Paulette Francesca

Stayed 2 nights in Nov 2023
Response from Victor M Duenas on 23 Dec 2023
Dear Paulette,Thank you for your trust in NH Schiller and for taking the time to review your stay. I hope, we can welcome you again soon when travel brings you back to Amsterdam.

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel! In great central location
Stayed 3 nights in Nov 2023
Response from Victor M Duenas on 23 Nov 2023
Dear Hannah,First of all, I would like to thank you for choosing the NH Schiller for your stay in Amsterdam. We are incredibly happy that you have been able to enjoy all the comforts that our location and hotel have to offer.

10/10 Excellent

Zoe-Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay at NH Schiller was great, the staff were lovely and very welcoming and helpful throughout our stay. The room was lovely, the bed was super comfortable! One of the best hotel beds I’ve stayed in. Location was great, we’ve been to Amsterdam before and stayed more central but have found it can be a bit hit and miss. Rembrandtplein is a lovely area with everything you need near by. I’d love to stay again ☺️
Stayed 4 nights in Oct 2023
Response from Shivaira on 5 Nov 2023
Dear Zoe-Louise,Thank you so much for visiting our hotel! We truly appreciate your feedback and we are glad that you had a lovely experience. We are looking forward to your next visit!With kind regards, Nh Caransa Amsterdam Hotel

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
I was a female solo traveler and it was well located, felt safe at all times because it was always crowded outside and everything was relatively close.
Response from Ilinca Maria Gheorghe on 19 Oct 2023
Dear Valeria,Thank you for sharing your feedback about your stay at NH Schiller in Amsterdam. We are pleased to hear that you, as a female solo traveler, felt safe and well-located during your visit. The bustling surroundings and the proximity to various attractions indeed contribute to a secure and convenient stay.Your comfort and safety are our priorities, and we're glad to know that you had a positive experience. If you have any further suggestions or if there's anything specific you enjoyed during your stay, please feel free to share. We look forward to welcoming you back in the future!Kind regards,Ilinca Maria GheorgheGuest Relations Manager

10/10 Excellent

Kye

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 3 nights in Oct 2023
Response from Victor M Duenas on 20 Oct 2023
Dear Kye,First, I want to thank you for your trust in NH Schiller and for taking the time to review your stay.We are very pleased to see that you gave us an overall score of 5. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.

8/10 Good

Ortelio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The attendant, Upasana, was very friendly, helpful and professional. The location was very good. Room service was poor since they would not come to do the rooms until after 4 or 5 p.m. by which time, I was back in my room so it was extremely inconvenient.
Stayed 5 nights in Oct 2023
Response from Victor M Duenas on 20 Oct 2023
Dear Ortelio,First, I want to thank you for your trust in NH Schiller and for taking the time to review your stay. We are incredibly happy that you have been able to enjoy all the comforts that our location have to offer. Your comments regarding the cleanliness and maintenance of our rooms will be further assessed to establish an orderly and well-kept hotel accommodations. We will also evaluate more on the quality service we provide to each of our valued guests. We hope that we can welcome you back in the future. Warmest regards

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and with a great location
Stayed 2 nights in Sep 2023
Response from Victor M Duenas on 20 Oct 2023
Dear Arturo,Thank you so much for taking the time to share your excellent review with us online. Receiving a 5 on all departments it's absolutely the biggest compliment we can achieve. I highly appreciate your kind words and if your travel ever takes you back to Amsterdam, please do think of us. With best regards,

8/10 Good

Ruwan

Stayed 1 night in Oct 2023
Response from Victor M Duenas on 20 Oct 2023
Dear Ruwan Thank you for your trust in NH Schiller and for taking the time to review your stay.

8/10 Good

Miss Georgia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
WiFi didn’t work in room, clean hotel
Hotel is clean, WiFi didn’t stretch to my room which was annoying as I was there in business. Some people came back at 3am and were chatting and playing music, so the walls are very thin.
Stayed 1 night in Sep 2023
Response from Victor M Duenas on 21 Sept 2023
Dear Miss Georgia,Thank you so much for taking the time to write a review regarding your recent stay at NH Schiller. I want to offer you my most sincere apologies for the noise disturbance you encountered during your stay. I cannot even imagine the uncomfortable feeling it must have given you not being able to sleep. Unfortunately, we cannot turn back the time, I really hope you are willing to accept my apologies for this experience Also I sincerely hope to be able to welcome you back in our hotel so we can show you we have improved.Kind regards,

10/10 Excellent

Jean

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe with my husband and 1 year old baby- they were so accommodating and friendly. Easy to step out and walk around. The tram stop is right around the corner as well
Stayed 3 nights in Sep 2023
Response from Lynn Woltjes on 16 Sept 2023
Dear Jean, thank you very much for your stay at NH Schiller in Amsterdam. Next to that thank you very much for takin the time to provide us with feedback. We are truly happy to hear we have met your expectations. I will personally forward your kind words towards our staff to them in order to motivate them to do this great work. When travels bring you back to Amsterdam, I am looking forward to welcoming you back at NH Schiller. Warm regards, Lynn Woltjes General Manager

10/10 Excellent

oscar

Stayed 1 night in Sep 2023
Response from Victor M Duenas on 20 Oct 2023
Dear OscarThank you for your trust in NH Schiller and for taking the time to review your stay.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Guest Relations Manager on 17 Aug 2023
Dear Beth,First of all I would like to thank you for choosing NH Schiller for your stay in Amsterdam and for sharing your feedback with us online.We truly hope you had an enjoyable time in Amsterdam and a very pleasant stay with us.I look forward to welcoming you back soon.Thank you With Kind regards,Barbara Wrzeszcz

8/10 Good

Andrew, Cardiff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and the location was handy. The nightclub opposite was noisy at 4am but didn't affect us on the 6th floor. We enjoyed the hotel bar where the staff were very friendly and board games were available for guest use. Our room was clean and modern but we booked for 3 people and got a small double room in the roof, with a cot type spare bed. We were only provided with glasses and drinks for 2 and the teas/milks weren't replaced daily as we'd have expected. There were plenty of towels though.
Stayed 4 nights in Jul 2023
Response from Victor M Duenas on 16 Aug 2023
Dear Andrew,First, I want to thank you for your trust in NH Schiller and for taking the time to review your stay. We truly value the opinions of our customers, and we apologize that we did not meet fully your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We will make corrective actions. . We want you to know that we truly enjoy sharing our passion for service excellence with our valued guests and want you to walk out the hotel feeling contented and satisfied Kind regards

8/10 Good

Khristin

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023
Response from Victor M Duenas on 16 Aug 2023
Dear Khristin,First, I want to thank you for your trust in NH Schiller. We are very pleased to see that you gave us an overall score of 4. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to AmsterdamKind regards

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service. Room cleaning on point. Location is very central. A bit expensive.
Stayed 5 nights in Aug 2023
Response from Guest Relations Manager on 8 Aug 2023
Dear Mathieu,First of all, I would like to thank you for choosing the NH Schiller for your stay in Amsterdam. It was our great pleasure to welcome you as Our Guest. We are incredibly happy that you have been able to enjoy all the comforts that our location have to offer. We are already looking forward to welcoming you again soon. Kind regards,Barbara Wrzeszcz

8/10 Good

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from Guest Relations Manager on 8 Aug 2023
Dear Sharlene,First of all I would like to thank you for choosing NH Schiller for your stay in Amsterdam and for sharing your feedback with us online.We truly hope you had an enjoyable time in Amsterdam and a very pleasant stay with us.I look forward to welcoming you back soon.Thank you With Kind regards,Barbara Wrzeszcz

10/10 Excellent

Wadhah

Liked: Cleanliness
Amaziiing
Stayed 1 night in Jul 2023
Response from Victor M Duenas on 4 Aug 2023
Dear WadhahFirst, I want to thank you for your trust in NH Schiller and for taking the time to review your stay.We are very pleased to see that you gave us an overall score of 5. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.

8/10 Good

Christopher

Stayed 2 nights in Jul 2023
Response from Victor M Duenas on 4 Aug 2023
Dear ChristopherFirst, I want to thank you for your trust in NH Schiller and for taking the time to review your stay.We are very pleased to see that you gave us an overall score of 8. Providing our guests with the best possible hospitality and service has always been our mission and we're glad Kind regards

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
So so
Pros: Great location. Cons: They didn't have enough room key cards so our party had to share key cards. Our room was hidden behind lifts. We were not provided with the amenities other people in our party were provided with. As a hotels.com gold member - I expected more.
Stayed 2 nights in Jul 2023
Response from Victor M Duenas on 2 Aug 2023
Dear KarenThank you for your effort in writing us a review. We apologize that your stay had been inconvenient and uncomfortable for you. I am very sorry about the situation with the key cards, as well as in reference to the amenities, we will take the corresponding measures with the personnel responsible for this. We hope that you consider giving us another opportunity in your future travels.Kind regards

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay here if you would like a good sleep
One of the worst stays in europe. Rude customer service when i asked to check in early. Waited for 2 hours +. got assigned a room which is so noisy facing the square. the room was super small that i could not even put my chair in front of the desk and zero amenities provided. bed sheets was razor thin and no other plus points except for location.
Stayed 4 nights in Jul 2023
Response from Natalia Rodriguez on 12 Jul 2023
Dear Guest,Thank you for your recent stay at NH Amsterdam Schiller. Thank you for sharing your feedback, this is extremely value for us as we try to improve with every stay. Only I would like to let you know our check in time guarantee is starting at 15pm, we apologize for the experience you had. I wish you a lovely day.Kind regards,Natalia Rodriguez Guest Relations

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Good location but noisy
Great location but expect a lot of noise from the square at the front of the hotel till at least 4am . Staff were pleasant only silly down side you get one bottle of water foc for any length of stay so a bit tight come on do better it’s like a euro for a bottle
Stayed 3 nights in Jul 2023
Response from Guest Relations Manager on 11 Jul 2023
Dear David,First and foremost, I would like to take this opportunity to thank you for the trust you have placed in our hotel NH Schiller and for having shared your experience with us. We work daily to achieve the satisfaction of our clients, therefore your comments referring to your last stay are of a great value for us and most definitively appreciated to help us to improve each day. We aim to offer to all our customers the best possible stay, always offering the highest standards on customer service. Please be informed that we do provide a bottle of water on a daily basis to each and every room, due to delivery problems last week we were unfortunately not able to do so. Water is on stock again, we are sorry you had to experience this inconvenience.When travels bring you back to Amsterdam, ill be looking forward to welcoming you back.Thank you Best Regards,Barbara Wrzeszcz

10/10 Excellent

KATHY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family of 5 had a wonderful 5 nights in Amsterdam at the NH Schiller. The staff were very helpful, the rooms were lovely, the breakfast was terrific. Clean and spacious, I would recommend the hotel to anyone.
Stayed 4 nights in Jul 2023
Response from Guest Relations Manager on 11 Jul 2023
Dear Kathy,First of all, I would like to thank you for choosing the NH Schiller for your stay in Amsterdam. It was our great pleasure to welcome you as Our Guest. We are incredibly happy that you have been able to enjoy all the comforts that our location and our rooms have to offer. We are already looking forward to welcoming you again soon. Kind regards,Barbara Wrzeszcz

10/10 Excellent

Chris

Stayed 2 nights in Jun 2023
Response from Guest Relations Manager on 11 Jul 2023
Dear Chris,First, I want to thank you for your trust in NH Schiller and for taking the time to review your stay.We are very pleased to see that you gave us an overall score of 10. Providing our guests with the best possible hospitality and service has always been our mission and we're glad to hear we've succeeded. I hope, we can welcome you again soon when travel brings you back to Amsterdam.With Kind regards,Barbara Wrzeszcz

8/10 Good

Michael

Stayed 4 nights in Jun 2023
Response from Guest Relations Manager on 11 Jul 2023
Dear Michael,First of all I would like to thank you for choosing NH Schiller for your stay in Amsterdam and for sharing your feedback with us online.We truly hope you had an enjoyable time in Amsterdam and a very pleasant stay with us.I look forward to welcoming you back soon.Thank you With Kind regards,Barbara Wrzeszcz

8/10 Good

jasman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, if you get a room high up, over the square the view is great.
Stayed 2 nights in Jun 2023
Response from Valeria Cano Guest relations. on 15 Jun 2023
Dear Jasman,Thank you for your recent stay at NH Schiller.We are happy to you like our hotel!We are looking forward to welcoming again.Kind regards

8/10 Good

Maria

Stayed 3 nights in Jun 2023
Response from Valeria Cano Guest relations. on 15 Jun 2023
Dear Maria,Thank you for your recent stay at Nh Schiller.We appreciate your good mark :)Kind regards

10/10 Excellent

liat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Great hotel, great location!!!
Stayed 3 nights in May 2023
Response from Guest Relations Manager on 27 May 2023
Dear liat,First of all, I would like to thank you for choosing our hotel for your stay.We are extremely happy to read such beautiful feedback.May your travels ever bring you back to Amsterdam the entire team of NH Schiller will be happy to welcome you again.Thank you With Kind regards,Barbara Wrzeszcz

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location on a beautiful square, close to Metro service. All the hotel personnel we met were really friendly and helpful. We will stay in this hotel whenever we return to Amsterdam.
Stayed 3 nights in Apr 2023
Response from Guest Relations Manager on 15 May 2023
Dear George,Thank you very much for this wonderful feedback you decided to share with us after your recent stay at the NH Schiller.I hope you had a fantastic time in Amsterdam and will be staying with us again whenever travels bring you back.Thank you so much.With Kind Regards,Barbara Wrzeszcz

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Request room 112
The junior suit was amazing! It was roomy, comfortable and room 112 was very quiet!
Stayed 4 nights in Apr 2023
Response from Albert Bosch on 6 May 2023
Dear Gail,Thank you for choosing NH Schiller and dedicating your time to reviewing your stay. We are really glad to see that you really enjoyed your stay with us. We appreciate your high score. If travel brings you back to Amsterdam, it would be a pleasure to welcome you again.With kind regards,Albert BoschGuest Relations

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, clean and conveniently located. Double glazing could be better when the square outside get’s raucous. Heavy partying and vibrations from the busy bars around can make it hard to sleep. There is a reason why they left ear plugs on the side in the hotel room. Not a place for a gentle rest if you wanted to escape the city streets for a little bit.
Stayed 4 nights in Apr 2023
Response from Albert on 3 May 2023
Dear Thomas,Thank you for choosing NH Schiller and for dedicating your time to reviewing your stay with us. We really appreciate your comments about our hotel and, especially, about our staff. Regarding your complaint about the noise, if you are really sensitive to sounds when sleeping, we would be pleased to book for you on the back side of the building on your next stay. We hope you enjoyed the city of Amsterdam and it would be a pleasure to welcome you again.With kind regards,Albert Bosch Guest Relations

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location ***** the 4 or 14 from Centraal Station stops opposite the hotel. It's a lively place for locals & tourists so if that's not your scene - stay elsewhere, but I loved it, especially so on Kings Day, great fun! When all Amsterdam goes crazy. The single room overlooking Rembrandtsplein ***** the ensuite ***** The adjoining café where I ate 3 meals (over a 4 day/ 3 night stay) ****/* simple but good food semi-reasonably priced. Lovely, lovely waiting staff. Personally I found the check-in wanting, professional but lacking warmth. The hotel itself is old-school charm. Kept very clean.
Stayed 3 nights in Apr 2023
Response from Albert Bosch on 29 Apr 2023
Dear Patricia,Thank you for staying at NH Schiller and dedicating your time to reviewing your stay. We are happy to see your score and your comments. Regarding our staff, we are sorry if they were not warm enough. We will take the necessary actions to improve. It would be a pleasure to welcome you again in a near future.With kind regards,Albert BoschGuest Relations

2/10 Terrible

Marcus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very dirty. I had to change my hotel.
Stayed 1 night in Apr 2023
Response from Albert Bosch on 29 Apr 2023
Dear Marcus,We are really sorry if we did not meet your expectations regarding cleanliness. We will transmit your complaint to the housekeeping department to avoid this situation again and improve our quality. Despite your bad experience, I would like you to give us another opportunity to welcome you again in the future and show you how we have improved.With kind regards,Albert BoschGuest Relations

10/10 Excellent

Annabel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff very good. We had booked a twin room that was not available when we arrived but were moved the next day. We got new towels every day when not requested which was too much really.
Stayed 4 nights in Apr 2023
Response from Albert Bosch on 29 Apr 2023
Dear Annabel,Thank you for choosing NH Schiller. We really appreciate your comment and your high score! We are glad you felt welcomed by our staff and you had a pleasant stay with us. We would like to see you very soon.With kind regards,Albert BoschGuest Relations

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Good location good service
Stayed 2 nights in Apr 2023
Response from Guest Relations Manager on 10 Apr 2023
Dear Paul,Thank you so much for taking the time to share your excellent review after your recent stay at the NH Schiller. Receiving a score of 10 it's absolutely the biggest compliment we can achieve. I highly appreciate your kind words and if your travel ever takes you back to Amsterdam, please do think of us. With best regards,Barbara Wrzeszcz

10/10 Excellent

Rhona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, luxury, staff fantastic, comfy bed, air conditioning, lovely surprise for birthday, great shop in reception, have been to this hotel several times and can’t wait to go back.
Stayed 3 nights in Apr 2023
Response from Guest Relations Manager on 8 Apr 2023
Dear Rhona,We are extremely thankful for such wonderful feedback you have decided to share after your recent stay at the NH Schiller.It has been a real pleasure to have you stay with us again, we are glad we have been able to fulfill your desires and expectations on this very special occasion.Thank you very much for all your kind words, especially towards our staff, I will share your compliments with them to motivate them to keep doing the great job!We will be looking forward to welcoming you back, hopefully in the very near future.Thank youWith Kind Regards,Barbara Wrzeszcz

8/10 Good

Vita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except the wifi was bad. Also, the restaurant only has buffet available and no coffee only.
Stayed 3 nights in Mar 2023
Response from Guest Relations Manager on 4 Apr 2023
Dear Vita,It was a great pleasure to have you stay with us at NH Schiller, thank you very much for taking the time to review your recent stay.We are delighted to read you had an enjoyable stay and would like to apologize for the aspects that did not fully meet your expectations, we will review your comment with the entire team in order to improve provided services.We truly hope to welcome you again in the future.Thank you With Kind Regards,Barbara Wrzeszcz

10/10 Excellent

Kevin

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was well proportioned, clean and accessible. On the first night of my visit, I spotted a mouse in the dining room. That was a bit of a shock as people were actually eating in that room, at that time.
Stayed 3 nights in Mar 2023
Response from Guest Relations Manager on 3 Apr 2023
Dear Kevin,Thank you very much for choosing NH Schiller hotel for your stay and for taking the time to share your feedback with us.We are very happy to hear you have been able to enjoy our rooms and very sorry for this incident in the dining room, I can ensure you that necessary action are being taken to prevent from happening again.We truly hope you will consider staying with us again in the future, we are looking forward to welcoming you.Thank you With Kind Regards,Barbara Wrzeszcz

10/10 Excellent

Georgie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Mar 2023
Response from Guest Relations Manager on 20 Mar 2023
Dear Georgie,We are extremely thankful for such wonderful feedback you have decided to share after your recent stay at the NH Schiller.It has been a real pleasure to have you stay with us, we are glad we have been able to fulfill your desires and expectations.We will be looking forward to welcoming you back, hopefully in the very near future.Thank youKind Regards,Barbara Wrzeszcz

10/10 Excellent

tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rooms, clean, nearby trum
Stayed 5 nights in Dec 2022
Response from Guest Relations Manager on 28 Dec 2022
Dear tami,Thank you so much for taking the time to share your excellent review with us online. Receiving a score of 10 out of 10 it's absolutely the biggest compliment we can achieve. I highly appreciate your kind words and if your travel ever takes you back to Amsterdam, please do think of us.With best regards,Barbara Wrzeszcz

8/10 Good

Yuval

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good modern hotel
Nice hotel on Rembrandt square, comfortable, modern and and convenient, but not unique or special in any way.
Stayed 2 nights in Dec 2022
Response from Barbara Wrzeszcz on 14 Dec 2022
Dear Yuval,First and foremost, I would like to take this opportunity to thank you for the trust you have placed in our hotel NH Schiller and for having shared your experience with us.We truly hope you had an enjoyable stay and will consider staying with us again in the future.Thank you With Kind Regards,Barbara WrzeszczGuest Relations Manager