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Terrace/patio
Flat-screen TV
Fridge, microwave, oven, hob
Flat-screen TV

Guest reviews

11 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Restaurant
Kitchen
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationSint Lucas Andreas Hospital14 min walk
Popular LocationVondelpark12 min drive
Popular LocationAnne Frank House13 min drive
AirportAmsterdam (AMS-Schiphol)15 min drive

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About this area

Amsterdam

Cityden Amsterdam West is located in Amsterdam's Amsterdam West neighbourhood. Anne Frank House and Van Gogh Museum are cultural highlights, and some of the area's notable landmarks include Leidseplein and Rembrandt Square. Don't miss out on a visit to Artis.
Visit our Amsterdam travel guide
View map
Popular Location

What's nearby

  • Sint Lucas Andreas Hospital - 14 min walk
  • Vondelpark - 12 min drive
  • Anne Frank House - 13 min drive
  • Leidseplein - 15 min drive
  • Holland Casino - 15 min drive

Getting around

  • Bos en Lommerplein Stop - 3 min walk
  • Amsterdam Lelylaan Station - 4 min drive
  • AirportAmsterdam (AMS-Schiphol) - 15 min drive

Restaurants

  • Lucy's Kitchen — 1 min walk
  • Eetwinkel Buurman & Buurman - 5 min walk
  • Bir Tat - 5 min walk
  • Terrasmus - 8 min walk
  • Kratiam Thai - 10 min walk

About this property

Cityden Amsterdam West

4-star Amsterdam hotel in Amsterdam West, near Vondelpark
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning and a 24-hour front desk. All 120 rooms feature kitchens with fridges, ovens, hobs and microwaves. Complimentary wireless Internet access and espresso makers are standard, as are flat-screen TVs with cable channels.
Cityden Amsterdam West offers 120 forms of accommodation with laptop-compatible safes and espresso makers. Accommodation at this 4-star hotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • To-go breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 9 for adults and EUR 9 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry cleaning service
  • Kitchen
  • Microwave
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Languages spoken

  • Dutch
  • English
  • French
  • German

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Hob

More

  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 16 years of age.
  • A 6.442 per cent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: EUR 9 for adults and EUR 9 for children (approximately)
  • Crib (infant bed) fee: EUR 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Cityden Amsterdam West Hotel
Cityden Amsterdam West Amsterdam
Cityden Amsterdam West Hotel Amsterdam

Frequently asked questions

Can I cancel my reservation for free at Cityden Amsterdam West and receive a full refund?
Yes, Cityden Amsterdam West offers free cancellation on select room rates, because flexibility matters! Please refer to Cityden Amsterdam West cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Cityden Amsterdam West?
As of 24 Oct 2020, prices found for a 1-night stay for 2 adults at Cityden Amsterdam West on 26 Oct 2020 start from NZ$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Cityden Amsterdam West pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cityden Amsterdam West?
Self-parking is free at this property.
What time is check-in at Cityden Amsterdam West?
Check-in begins at 3:00 PM. After-hours check-in is not available.
What time is check-out at Cityden Amsterdam West?
Checkout is at 11:00 AM.
Where is Cityden Amsterdam West located?
Located in Amsterdam West, this hotel is within 3 mi (5 km) of Anne Frank House, Leidseplein and Dam Square. Van Gogh Museum and Flower Market are also within 3 mi (5 km). Bos en Lommerplein Stop is only a 3-minute walk and Jan van Galenstraat Stop (7) is 8 minutes.
3.0
5 - Excellent
3
4 - Good
2
3 - Okay
1
2 - Poor
2
1 - Terrible
3

3.9/5

Cleanliness

3.6/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Travelled with family
My trip was cancelled due to COVID restrictions that would not allow Americans into the Netherlands and Cityden refused to offer any kind of refund or credit towards future stay.
Stayed 8 nights in Jul 2020

1/5 Terrible

Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
APPALLING CUSTOMER SERVICE
Absolutely disgusting customer service from this hotel. Refusing to issue refunds and profiting during a global pandemic. I do not recommend them at all! They are rude over the phone as well which made the situation even worse!
Stayed 3 nights in May 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Super! Mehr kann man nicht sagen alles war perfekt !
Stayed 5 nights in Sep 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel en voorzieningen is prima. Nadeel de absurd hoge borg Van €150,- die je dient te betalen en dat het heel lang duurt voordat je de borg weer terug gestort krijgt. Ik had na 8 dagen nog steeds de borg niet terug ontvangen.
Stayed 1 night in Aug 2020

3/5 Okay

Travelled with group
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities
Great customer service Comfy beds Nice bathrooms New furniture - No cleaning during our stay (4 nights) - Under the bed was very dirty and full of dust - The hotel did not have nice terrace at all - A lot of renovations around the hotel so not so quiet area
Stayed 4 nights in Jul 2020

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