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"The Hotel is nice. The Staff was exceptional. The young women who helped with check-in was extremely helpful. She gave us directions to the train station. The Staff sets this hotel apart"

"The location in a large shopping mall was a new experience for me. The area immediately outside the complex was vibrant."

"Superb, really great staff, courteous, helpful, multilingual. Such a convenient location, near train station, old centre of town, and in the mall for food and shopping. All round excellent facilities in the hotel."

"Great location"

"Great. The only thing is that it’s out of the way from the city center. "

"Conveniently located, especially for people arriving by train"

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"All good"

"This was a great home-base for our short stay in Utrecht. It’s close to the train station (pro tip: you can cut through the mall instead of walking all the way around the block!), and we had the most amazing meal ever at SMAAK, which is conveniently situated in the alleyway directly behind the hotel. There’s a Starbucks right next door and a grocery store nearby, and it’s within walking distance of the canal district with all its shops and restaurants, and there’s a bike rental shop close by as well. The room itself was clean and they had washcloths in the bathroom (the only hotel of the three we stayed in on our trip to the Netherlands who offered them), and the front desk was happy to hold our luggage for us on our arrival and departure days when we had some additional exploring to do. In addition, the breakfast was top-notch. Would definitely stay here again."