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Reviews of Leonardo Hotel Aberdeen

4 out of 5
Leonardo Hotel Aberdeen
Union Square, Guild Street, Aberdeen, Scotland

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 1007 reviews" "
Rating 8 - Good. 319 out of 1007 reviews" "
Rating 6 - Okay. 131 out of 1007 reviews" "
Rating 4 - Poor. 47 out of 1007 reviews" "
Rating 2 - Terrible. 19 out of 1007 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in we got a pleasant surprise, we had been upgraded to an executive room with a late check out of 2pm.
Stayed 1 night in May 2024

10/10 Excellent

EMANUEL, KNETZGAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, always attentive, friendly and helpful. Keep up the great service and good work.
Stayed 5 nights in May 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, friendly staff & the breakfast was great.
Stayed 1 night in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Disliked: Amenities
Housekeeping and breakfasts amazing. Room was not what i would term as superior. Bathrooms tint and very dark. No towels in room on arrival which took until following morning to resolve
Stayed 4 nights in May 2024

6/10 Okay

Rachel

Stayed 1 night in May 2024

6/10 Okay

Andrew

Travelled with partner
Disliked: Staff & service
We left our phone charger in room. We contacted hotel regarding this matter. Hotel rang us back next day to say charger wasn’t there.
Stayed 1 night in Apr 2024

8/10 Good

Neil

Business traveller
Liked: Property conditions & facilities
Perfect hotel for the centre of town. Convenient travel links and plenty places to eat
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish hotel in good situation. Very helpful staff. Will definitely be back in the future
Stayed 1 night in Apr 2024

6/10 Okay

Fiona

Liked: Cleanliness, staff & service
Positives: helpful and friendly staff. Convenient for station and for restaurants Negatives: rooms very tired. Sound proofing poor which meant street noise could be clearly heard. Not sure I’d stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Lynda

The location of this property is excellent, and the staff are so friendly and helpful, good breakfast and clean rooms.
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location next to the train station and bus station made it very convenient.
Stayed 3 nights in Apr 2024

8/10 Good

mandela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean

8/10 Good

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff very friendly, room was clean. the aircon fan was a bit noisy. The room was very warm I just opened a window and it was quiet enough to sleep.
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and courteous staff. Will definitely comeback
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with partner
Clean, good access to shops, very good staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, next to shops, places to eat and cinema. Didn’t eat there so can’t comment on that. Lifts came nice and quick. Don’t like fixed head showers over baths but it wouldn’t stop me staying there again.
Stayed 1 night in Mar 2024

6/10 Okay

senga

Liked: Staff & service
Room was average and definitely not a superior room. Remote control for tv was filthy and shard of glass on carpet stuck in my foot
Stayed 1 night in Mar 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As normal all good
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it being right in the heart of Union square, comfortable room , friendly staff, only complaint was the reading light at bedside was unable to swivel as broken Would return
Stayed 3 nights in Mar 2024

10/10 Excellent

Krista

Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is ideal for access to the city centre. The staff are all really nice and extremely helpful and welcoming. Would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything absolutely good
Stayed 1 night in Mar 2024

8/10 Good

Ronald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to train station
Stayed 1 night in Feb 2024

10/10 Excellent

Amit

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been using this hotel for many years and as yet the thing I hate most about it is the reading lamps at each headboard.Honestly they are the pits.Absolutly hopeless. Please get them changed.!!!
Stayed 4 nights in Feb 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, room comfort
ALL HOTELS SHOULD HAVE EV CHARGERS
My stay was ok. My only comment was the staff had no idea were there was an electric vehicle charger and there was actually one in the centre multi story car park that is connected to the hotel which is in the same centre. All your hotels would benefit in getting new custom from proper information on public EV chargers and rates. Even more so if you installed them yourself.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location in Aberdeen.
Stayed 1 night in Feb 2024

8/10 Good

Barbara

Stayed 1 night in Feb 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
As allways fantastic service, polite and helpful staff, lovely buffett breakfast
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

james w

Stayed 1 night in Feb 2024

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Amazing stay. Comfortable beds spotless room and kind staff. Breakfast was awesome with a great choice and the lovely Rosa went above and beyond to make our stay wonderful. I'm always a bit dubious travelling alone with my kids but I just felt so super safe here and it's so handy for both the bus and train station. Thanks again
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location
Our stay was good as the location of the hotel was perfect for us. The hotel you can enter within the shopping centre. The parking you can acess from the shopping centre, through the train station and its all under cover for £7 for 24 hours. The rooms are basic, nothing special and the toilet roll is the thinnest I've seen, so you might want to take your own. If i stayed again it would be purely based on the location.
Stayed 1 night in Feb 2024

6/10 Okay

Alan

Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good location with direct access to Union Square shopping, cinema and plenty of eating places. We will return in the future.
Stayed 3 nights in Feb 2024

10/10 Excellent

Siti Nursyuaibah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Leonardo Hotel offered convenience and comfort, especially appreciated for family travel. The highlight for us was the additional bed for our 6-year-old, who's outgrown sharing a bed with us. It made our nights much more comfortable. The location is fantastic, with a bus terminal right below the hotel, providing easy transportation options, including a direct bus from the airport. It was incredibly convenient not having to navigate complex travel arrangements upon arrival and during our stay. One important thing to note for future guests is the absence of a safe in the room. We found ourselves carrying our valuables with us whenever we went out, which was a bit of an inconvenience. Overall, our experience was positive, with the benefits of location and family-friendly room setups slightly offset by the lack of in-room security for valuables.
Stayed 3 nights in Jan 2024

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel only gripe was orange juice was watery both mornings
Stayed 2 nights in Feb 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is pot luck otherwise fine for an overnighter in Aberdeen.
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Excellent location and the price was fantastic. Breakfast was delicious and plenty of choice.
Stayed 1 night in Jan 2024

10/10 Excellent

Gary

Stayed 1 night in Jan 2024

8/10 Good

Connor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

michelle

Stayed 1 night in Jan 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very good for work and shopping.
Stayed 4 nights in Dec 2023

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Central
Stayed 1 night in Jan 2024

8/10 Good

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and excellent location
Stayed 2 nights in Jan 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities