Little Havana Hotels, Miami

"Bright, clean room and the price was very reasonable. Great location, especially if you're going to a Marlins game (walk to the stadium!). Just not customer service oriented - no live front desk or customer service on premises (just A-I chat). Apparently there was housekeeping staff but I never saw them. We had issues with a broken kitchen table leg, sacks of dirty laundry stacked outside of our door (unfortunately our room is adjacent to the laundry room) and no working remote control which meant no working television. They cleared away the laundry bags the next day, attempted to get us a working remote control but failed, and nothing was done about the broken table (which wasn't that big of a deal, but no working television for 3 days was). My biggest complaint? When I asked if they would comp one or both of the $20/night parking fees because of the inconveniences, they ignored me. Or their A-I bot that was responding to the chats and the emails did. Either way, I would have appreciated a response. And if they were really interested in customer service and repeat business, they would have comped at least one night of parking. Speaking of parking: heads up - though very secure, VERY small! The spots are actually steel elevating stalls that were extremely difficult to negotiate into. I was not practiced in doing this and ripped & dented the hell out of my front fenders and ground effects on my car. Not really their fault, just beware of this extra $20/day challenge."

"Shops nearby are the way to go! The amenities in the kitchen are great but may not be a viable choice for a short stay."

"Did not use the kitchen but there are plenty of shops, restaurants and bars close by."

"Bothroom was broken. Toilet wouldn't flush half of the time. People (guests) were so rude! We stayed on the second floor, we had a very early doctors appointment at Jackson Memorial Hospital and everyone on our floor must have been friends, all night stomping in the hallway going from room to room yelling, it finally eneded at around 2am! I will never go back to this hotel. The policy says to respect the property and the guests. They apparently don't care what the guests do. I did not get but 1 hour of sleep. If that. Front office staff were very nice. Other than that. Horrible experience. "

"Very clean and up to date appliances. Three televisions. Walking distance to Loan Depot Stadium. .09 mile."

"no issues "

"Nice and clean, Gus was very attentive and responsive. Plenty of space for me and my 2 friends, couldve had more ppl with us and we wouldve been fine"

"Excellent location. The room had all the amenities needed for our weekend stay. Loved the small outdoor area."

"Amazing location close to most attractions, very nice and easy host to work with. Amazing place"