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Reviews of InterContinental Wellington, an IHG Hotel

5 out of 5
InterContinental Wellington, an IHG Hotel
2 Grey Street, Wellington

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1000 reviews" "
Rating 8 - Good. 215 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jordie on 17 Apr 2024
Dear Chloe,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jordie on 13 Apr 2024
Dear Peter,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

Zureen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property grreat service close to shops food is good highly recommend this hotel
Stayed 1 night in Mar 2024
Response from Jordie on 26 Mar 2024
Dear Zureen,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Warm regards, InterContinental Management Team

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Lovely decor, super helpful staff.
Stayed 2 nights in Mar 2024
Response from Jordie on 26 Mar 2024
Dear Rebecca,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

Te-Ao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good atmosphere, clean and resourceful, convenient and close to everything. Highly recommend to everyone i know in my company and Iwi Māori. Thank you.
Stayed 2 nights in Mar 2024
Response from Jordie on 20 Mar 2024
Dear Te-Ao,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Warm regards, InterContinental Management Team

8/10 Good

Mark, Marina del Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a slightly rough start to my stay at IC Wellington. There was some dirty water pooled on the bathroom floor and, although it was great to have two walls of windows, I didn't enjoy the rooftop view. But the room was large and modern and comfortable and the location is great. The staff is helpful. So, overall, a very solid stay.
Stayed 3 nights in Jan 2024
Response from Jordie on 9 Mar 2024
Dear Mark,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

Bruce

Stayed 2 nights in Mar 2024
Response from Jordie on 26 Mar 2024
Dear Bruce,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

Kimberley, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, clean, well managed, and in the center of everything. All of the staff were friendly and helpful.
Stayed 1 night in Feb 2024
Response from Jordie on 2 Mar 2024
Dear Kimberley,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, InterContinental Management Team

10/10 Excellent

Myles

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 2 nights in Feb 2024
Response from Jordie on 23 Feb 2024
Dear Myles,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, InterContinental Management Team

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very spacious bedroom and bathroom, excellent breakfast, very customer-oriented staff.
Stayed 5 nights in Feb 2024
Response from Jordie on 19 Feb 2024
Dear Kim,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, InterContinental Management Team

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Jordie on 7 Feb 2024
Dear Bradley,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

alyna, Porirua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay at the continental. short walk to the waterfront and te papa, we had made plans to go to willis lane so this accomodation was just what we wanted.
Stayed 1 night in Jan 2024
Response from Jordie on 30 Jan 2024
Dear Alyna,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, InterContinental Management Team

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bay veiw
Stayed 3 nights in Dec 2023
Response from Jordie on 30 Jan 2024
Dear Emmanuel,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

Maia

Stayed 1 night in Jan 2024
Response from Jordie on 20 Mar 2024
Dear Maia,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Mahina on 20 Jan 2024
Dear Doug,Thank you for your feedback. The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience. We hope you will visit us again soon. Best regards, InterContinental Management Team

10/10 Excellent

Stephen

Stayed 2 nights in Jan 2024
Response from Jordie on 7 Feb 2024
Dear Stephen,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

Jason

Travelled with partner
Stayed 1 night in Jan 2024
Response from Mahina on 20 Jan 2024
Dear Jason,Thank you for your feedback. The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience. We hope you will visit us again soon. Best regards, InterContinental Management Team

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed experince
A reputed 5-star establishment, was a mixed bag of experiences. While the overall ambiance and service were commendable, certain undisclosed inconveniences impacted our stay significantly. Upon arrival, we were disappointed to learn that the gym and pool areas were undergoing renovation—a critical detail absent during the booking process. The hotel staff attempted to rectify this by offering off-site alternatives, but arranging and adjusting to these last-minute changes proved to be a hassle, affecting our leisure plans. Furthermore, the food options at the hotel's restaurant fell short of expectations for a 5-star establishment. The variety and quality were below par compared to international hotel chains, leaving much to be desired. Despite these setbacks, the hotel's general service, room comfort, and overall ambiance were praiseworthy. The staff exhibited professionalism and hospitality, maintaining the standard one would anticipate from a 5-star venue.
Stayed 2 nights in Jan 2024
Response from Jordie on 9 Jan 2024
Dear Sandeep,Thank you for your feedback. We are pleased you chose to stay with us during your visit to Wellington and are delighted to see you enjoyed the hotel location, rooms and service throughout. However, we do apologize that your stay did not meet all your expectations. We appreciate your comments and will share these with our management team so we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,InterContinental Management Team

10/10 Excellent

Henrilene

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
People here are helpful and friendly especially the people in concierge. Food is fantastic. Housekeeping is not bad but needs to be improved. I will definely recommend this to family and friends.
Stayed 4 nights in Jan 2024
Response from Jordie on 9 Jan 2024
Dear Henrilene,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

8/10 Good

Kathleen

Stayed 6 nights in Dec 2023
Response from Mahina on 20 Jan 2024
Dear Kathleen,Thank you for your feedback. The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience. We hope you will visit us again soon. Best regards, InterContinental Management Team

6/10 Okay

Jeffrey

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Perfect location since it's walkable to key places. My main issue is on the facilities. During our stay (December 2023), the pool, gym area are under renovation. I booked thru Expedia but it would useful to inform the guests about such things. The facilities specially is my main consideration of booking this hotel. My family was looking forward for that. I'm also disappointed that there is no parking space provided or at least a discounted rate. Parking overnight is very expensive. Overall, it is not worth staying here since there isn't a big difference anymore from other hotela near by.
Stayed 3 nights in Dec 2023
Response from Jordie on 31 Dec 2023
Dear Jeffrey,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

TONI

Stayed 1 night in Dec 2023
Response from Jordie on 31 Dec 2023
Dear TONI,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, InterContinental Management Team

10/10 Excellent

Raj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jordie on 31 Dec 2023
Dear Raj,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, InterContinental Management Team

10/10 Excellent

Don, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from Jordie on 31 Dec 2023
Dear Don,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, InterContinental Management Team

10/10 Excellent

Edward, Colorado Springs

Stayed 4 nights in Dec 2023
Response from Jordie on 20 Dec 2023
Dear Edward,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

Damien

Stayed 1 night in Dec 2023
Response from Jordie on 20 Dec 2023
Dear Damien,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
The best
Stayed 2 nights in Dec 2023
Response from Jordie on 20 Dec 2023
Dear William,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Dec 2023
Response from Jordie on 20 Dec 2023
Dear Annie,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a perfect location. Easy walk to a variety of restaurants and shopping. Staff was super friendly. The rooms were quite spacious.
Response from Jordie on 19 Feb 2024
Dear Kristin,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, InterContinental Management Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jordie on 20 Dec 2023
Dear David,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

6/10 Okay

Sonoko

Travelled with partner
Disliked: Staff & service
We stayed in room 524. The body wash pump in the bathroom was broken so no soap would come out. The position of the soap is rather dangerous, it makes the floor of the bathroom where you step out, soapy and slippery. Overall presentation was good but the design isn't the greatest. When I pointed the broken body wash pump at time of check-out, there were 3 people behind the desk at the time. Not one of them apologised for the inconvenience caused, one just said "thanks, I'll pass it on". I've worked in 5 star resorts myself in the past and this is not the kind of customer service expected in 4-5 star accommodations. Also, it was unclear whether the coffee pods in the room were complimentary or charged as it's placed alongside with the room service foods. It would be a good idea to label them complimentary if they are. And for the price we paid for the room, I was shocked to see 'long life milk" in the room opposed to a jug of fresh milk. I'm pretty certain most people would prefer the normal milk than the long life.
Stayed 1 night in Nov 2023
Response from Jordie on 30 Nov 2023
Dear Sonoko,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience. We will certainly be looking into both the soap dispenser and staff reaction to the issue immediately.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

Karen, Annapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with an amazing breakfast!
Stayed 3 nights in Nov 2023
Response from Jordie on 29 Nov 2023
Dear Karen,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, InterContinental Management Team

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jordie on 21 Nov 2023
Dear Jo,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

8/10 Good

Anna

Liked: Cleanliness, staff & service
Stayed 8 nights in Nov 2023
Response from Jordie on 21 Nov 2023
Dear Anna,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

Amisha, sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place great customer service and breakfast
Stayed 1 night in Nov 2023
Response from Jordie on 12 Nov 2023
Dear Amisha,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, InterContinental Management Team

6/10 Okay

Olivier

Business traveller
Liked: Cleanliness
Not worth it.
Disappointed in the hotel. I specifically booked for the swimming pool, but only upon checkin I heard that gym/pool are not accessible die to renovation works. In the morning, I’m not guided to the table at breakfast and no one asks if I want coffee or tea. There are no free bottles of water in the room, you have to ask at concuerge every time… I stay with IHG hotels weekly and this time I was really disappointed. The rooms are ok, but quite dated.
Stayed 3 nights in Oct 2023
Response from Jordie on 2 Nov 2023
Dear Olivier,Thank you for your comments. The team and I appreciate you staying with us during your recent visit to Wellington and thank you for taking the time to share your experience.. Please know that your feedback is extremely valuable to us and use feedback such as yours to continuously improve our guest experience. We hope you will visit us again soon Best regards, InterContinental Management Team

10/10 Excellent

Joel Castillo

Stayed 2 nights in Oct 2023
Response from Jordie on 2 Nov 2023
Dear Joel,Thank you for your feedback.The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience.We hope you will visit us again soonBest regards, InterContinental Management Team

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful- definitely returning
Stayed 1 night in Oct 2023
Response from Jordie on 9 Oct 2023
Dear Andrea,Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We look forward to welcoming you back.Warm regards, InterContinental Management Team

8/10 Good

Deborah

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
The intercontinental hotel in Wellington was very clean and easily accessible to the wharf and shopping. However, the concierge was somewhat lacking in knowledge of things we could do while in Wellington. Also, there were limited dining options in the actual hotel.
Stayed 2 nights in Oct 2023
Response from Wellington IHG Reservation team on 3 Oct 2023
Dear Deborah,Thanks for your feedback and taking the time to review our property.We apologize for the inconvenience caused due to the lack of Wellington knowledge did not meet your expectations. We use feedback such as yours, to continuously make changes to improve our guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind Regards,InterContinental Wellington

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service
Stayed 1 night in Oct 2023
Response from Wellington IHG Reservation team on 2 Oct 2023
Dear Thomas,Thanks for staying with us. We appreciate your feedback!Kind RegardsInterContinental Wellington

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean staff very helpful nice and close to the things we wanted to do
Stayed 2 nights in Sep 2023
Response from Wellington IHG Reservation team on 27 Sept 2023
Dear Shane,Thanks for your feedback and taking the time to review our property. We are delighted to read that you had a great stay and we certainly appreciate your nice feedback. We strive to make each stay as pleasant and comfortable as possible.We hope to welcome you again the in the near coming future.Kind Regards,InterContinental Wellington

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious with a great view of the harbor
Stayed 3 nights in Sep 2023
Response from Wellington Reservation on 24 Sept 2023
Dear Rod,Thanks for your feedback and taking the time to review our property. We are delighted to read that you had a great stay and we certainly appreciate your nice feedback. We strive to make each stay as pleasant and comfortable as possible.We hope to welcome you again the in the near coming future.Kind Regards,InterContinental Wellington

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a nice hotel but the gym and pool are under construction. On the day we checked out (Monday) the noise was pretty unbearable, during the weekend didn’t hear anything obviously. I wouldn’t have booked the hotel if I had known this was the case. I only found out about the refurbishment on the day of arrival by email but not about the heavy drilling.
Stayed 2 nights in Sep 2023
Response from Wellington Reservation on 19 Sept 2023
Dear Anonymous,Thanks for your feedback and taking the time to review our property.We apologize for the inconvenience caused due to the Hotel renovations notices did not meet your expectations. InterContinental Wellington has embarked on an exciting refurbishment project, as part of our continued commitment to enhance our property and services, we use feedback such as yours, to continuously make changes to improve our guest experience. .We hope that you will give us the opportunity to serve you again in the future.Kind Regards,InterContinental Wellington

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Wellington Reservation on 10 Sept 2023
Dear Carolyn,Thanks for staying with us. We appreciate your feedback!Kind RegardsInterContinental Wellington

6/10 Okay

Scott

Stayed 1 night in Sep 2023
Response from Wellington IHG Reservation team on 27 Sept 2023
Dear Scott,Thanks for staying with us. We appreciate your feedback!Kind RegardsInterContinental Wellington

8/10 Good

Tania

Stayed 2 nights in Aug 2023
Response from Wellington IHG Reservation team on 27 Sept 2023
Dear Tania,Thanks for staying with us. We appreciate your feedback!Kind RegardsInterContinental Wellington

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Wellington Reservation on 6 Sept 2023
Dear Beverly,Thanks for staying with us. We appreciate your feedback!Kind RegardsInterContinental Wellington

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Wellington Reservation on 6 Sept 2023
Dear Nicolette,Thanks for staying with us. We appreciate your feedback!Kind RegardsInterContinental Wellington

10/10 Excellent

Robin

Stayed 1 night in Aug 2023
Response from Wellington Reservation on 22 Sept 2023
Dear Robin,Thanks for staying with us. We appreciate your feedback!Kind RegardsInterContinental Wellington

10/10 Excellent

Laura

Good stay
Stayed 5 nights in Aug 2023
Response from Wellington Reservation on 1 Sept 2023
Dear Wendy,Thanks for staying with us. We appreciate your feedback!Kind RegardsInterContinental Wellington