"We loved spending time at the lagoon! Activities, lagoon bar and grill, nearby pool and beach gave us plenty to do. We were not as impressed by our room. We were given very few towels and had to call for more. Very flat pillows so we had to order more of those too. Mini fridge didn’t seem to keep much cold and ice maker on our floor was out of order so we had to go to the next floor to get ice. We had a great dining experience at Tropics multiple times but were disappointed by breakfast at Bali. Very expensive and slow service and overdone egg on eggs Benedict. Bartenders at lagoon bar were a blast. Hotel was located in walking distance to two malls, which we loved. Would we stay here again? Absolutely! We would request a room in the Rainbow tower or another tower that is more upgraded than diamond head and recommend spending plenty of time on site at the hotel."
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