This was our second time staying at Best Western in Springfield. Due to my health issues, I stay here because of the cleanliness, homey environment, and friendly staff. There is a complimentary breakfast each morning; ie waffles, eggs, bacon,sausage, bagels, cereals, coffee( latte, de-caf, hot chocolate, hot herbal teas, etc. As you enter the lobby, to get to your room, you can smell the clean carpet, elevators, stairwells. The manager is on location to assist or answer any concerns. This hotel is like a four star hotel.
The front desk staff was very welcoming and helped us with directions to get to restaurants without having to go out on the busy highway. When we told them we came to see our granddaughter perform in her first Nutcracker Ballet, they brought to our room a beautiful bouquet of flowers for her and wrote such a nice congratulatory note. I was touched by their thoughtfulness and she loved the flowers. In all the years we have stayed in hotels, it was the first time there was a lifeguard in the indoor pool area. Impressed with that. The studio room was very nice and we got a good night's sleep in the comfortable bed. The breakfast area in the morning was well stocked with a diversity of items to choose from and friendly staff greeting you with a "Good morning" and ready to help you with whatever you needed. We would definitely stay at this hotel again in the future.
Grandma from New York
Our new Residence Inn by Marriott Springfield Old Keene Mill hotel is in a prime location adjacent to I-495 (The Capital …More
Room was very clean. Very comfortable bed n pillows.
Love the wide range of breakfast items. The area shopping was outstanding... Great Pho at the Vietnamese Resturant ... Easy access to highway...very good!
We just returned from spending a week there. It has a compact layout in Springfield, with its own (free) parking garage. The room was large, with a sitting area and an equipped kitchen. In addition, they provided a good, hot breakfast with ample choices every morning, and even a single entree dinner, which looked pretty good, even though we ate elsewhere every night, as we have lots of relatives in the area and were with them every evening. Though billed as somewhat an extended stay operation, the maids came through the room daily to empty the trash and provide fresh towels. All of the staff, from management to the desk to the cooks to the maids, seemed to have been to charm school and were very outgoing, helpful, and friendly with us. We visit Northern Virginia once or twice a year, and have stayed at several other places. Each of the other places cost more or delivered much less. We will return to Homewood Suites time and again, as long as they maintain their facility, service, and prices at current levels.
Ken from Indialantic, Florida
Our Homewood Suites Springfield VA hotel is in a prime location adjacent to I-395 The Capital Beltway. Our hotel is within …More
We were given a warm and friendly greeting as we entered into the hotel lobby. Everyone we came in contact with was very pleasant. I do recommend this hotel to everyone who wants a nice place to relax. I cannot comment on room service, or the Houlihans Restaurant but the hotel was very nice and yes, we will come again. Thank you to the staff.
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.