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"Description states elevator, however if you’re staying on the 2nd floor & have a room 253 or above, you’re climbing another 1-1/2 flights of narrow winding stairs. And going to the 3rd floor and coming down does not work! The carpet is threadbare on the stairs. If you go to the breakfast after 9:15 the room is overly overly warm. This hotel should not be rated at 7. This is the smallest room I have ever seen and it slanted. "

"Good"

"Excellent stay with clean rooms and easy transport to Venice center via water bus."

"Great location near the Saint Lucia train station, friendly and helpful desk staff, attractive decor, comfortable bed, great breakfast buffet assortment - hope to return soon!"

"Great atmosphere! Location to local activities was very convenient. Entire staff was very cordial and helpful. Room was tidy and clean."

"Everything was peeeeeeerfecto! "

"Great location a bit off the beaten path in Venice but nice price and still great area."

"My husband and I stayed here in early September 2025. The manager of this Hotel Ala in Venice offered us a free private excursion to Murano by boat, for their guests only he said. But I wanted to warn people in advance of this... The boat left right from the back door of our hotel. We loved this. After the tour and showing us the glass display shops on Murano, we did not buy anything. Because of this, on the boat back, they dropped us off right at the first stop in Venice (driver would not take us back to the hotel when asked) and we had to walk 35 minutes in 90 degree heat, just to get back to our hotel. Instead of bringing us back to where they picked us up from. We were not told this ahead of time. It was supposed to be a tour to/from the hotel. We complained after to front desk, but they did not care. So be forewarned about "free" Murano tours. They should not be in the business of deceiving their guests."

"Excellent staff! Clean! Room very quiet! Room temp was set at front desk to either heater or AC not both. At night it got a bit cool and I could not adjust the temperature a bit warmer. Gym is not on site but available nearby. Enjoyed our time at your hotel! Thank you!"