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"The check-in process was smooth and quick. Desk staff were very friendly and helpful. They even included a complimentary Murano glass factory trip for us. Our room was in a separate apt building, 3rd floor. There was a tiny lift, but we preferred the stairs. The room itself was amazing, it was spacious and elegant. Kitchen and laundry were included. The master bedroom had 3 small balconies overlooking the canal, which was incredible. One minor gripe was the shower water pressure which was quite low. Hotel location is perfect, since it is steps from the basilica and the square, and about 10 mins walk to Rialto."

"The AC wasn't working, and they do nothing about it after we called the reception."

"Yes. Lots of variety: pastries, fruit, yoghurt, fruit juice, salad, bacon, scrambled egg, toast, cereals and granola, rolls, coffee and tea."

"Staff were extremely friendly, room was beautiful. Location is right next to train station. Good variety for breakfast "

"What a beautiful hotel. Converted old flour mill with a view. The rooms are modern with old exposed timbers. Never heard other guests. The breakfast buffet is world class. Something for e everyone, Americans, Brits or Europeans will find what they want. "

"Beautiful hotel. Right next to the water transportation. Easy and quick to get around. Rooms were beautiful. No complaints :)"

"Good location. Clean hotel and excellent decor. Breakfast had a lot of options and nice sit down area."

"The breakfast menue included local cheeses, croissants with chocolate, jam or cheese filling, scrambled eggs, chicken "saussage", a veriety of fruits and vegetables, a waffle maker, fruit tarts, tea, coffee, and juice. Over all, it was a great quality for a continental buffet."

"Breakfast was good, some of the staff not very nice but is a good location . Close to the train station. "