Cheaply furnished; I had to buy kitchen supplies as there were not enough for 3 of us; beds were terrible. I purchased foam toppers that did not help much; pull-out couch and futon were hard as a rock; all furniture was old. TVs were so old they did had lines running through the screen. It was so bad we didn't use them. Color appeared as black and white. Basics were provided but if you stay here take along your own supplies.
Dustin when a confusion came up on the room for a brief business trip, completely took care of us. We always enjoy staying in Hyatt, and customer service such as Dustin provided is exactly why I know we are in good hands every time.