Southwest Hotels, Washington

"Very nice hotel. Extremely friendly and helpful staff. Would definitely stay there again and would recommend to others. The only negatives were that the elevator was really annoying to use. Everyone seemed to have issues with it. The breakfast wasn't very good. The sheets and pillowcases were clean but did have some stains on them. All of these issues were very minor and didn't really take away from an otherwise very nice stay "

"Jamaal and Lu were excellent at checkin. "

"Great"

"Overall experience "

"The staff at breakfast room were extremely friendly. In particular, Patricia, who really helped me and my daughter with the accommodation. "

"The room was clean and was a good size. I was there a few days before Christmas, the hotel was VERY crowded, the lobby, the dining areas, everywhere there were people as if there was a big wedding in the hotel. The breakfast was good, especially the coffee at breakfast time was absolutely delicious! But good luck finding a seat in the dining area. Total madness. I don't know if the hotel is normally that crowded, but i am going to assume it's due to Christmas. There were alot of kids running around too, which surprised me. The location is close to everything, including city center! Their evening reception is great, loved their free snacks and drinks. For the volume of business/crowd this hotel serves, it will satisfy most travelers. "

"The property was very nice and well kept. The staff was super friendly and accommodating. It’s within walking distance of my attractions"

"Great "

"The staff were very knowledgeable, friendly, and helpful. As someone from out of state visiting for sightseeing I was impressed by how helpful their advice was. Made my trip easier and more enjoyable!!"