“Hotel Alps Jun 2012”

Excellent hotel, staff are extremely friendly and very helpful. The free hot drinks were a welcome bonus after long days out and about. Yes the stairs to the bedrooms are very steep and no lift but not a problem for those without mobility issues. Rooms were cleaned everyday and we were left with bottles of water plus a chocolate and apple on the pillow everyday, nice touch. Breakfast was excellent, plenty of choice and available till 10am. We did have a room at the front of the hotel so was a little noisy from the tram lines but not a issue that spoiled our stay, the hotel even provided ear plugs if required! Hotel is in an great position, about 20mins walk from the centre but extremely close to the Jordaan area which offers some lovely restaurants & bars. A great little hotel i wouldn't hesitate in recommending.

“Great Hotel for everyone”

Extremely clean and equipped hotel for the price. Staff were extremely kind and helpful, would go back if I was to return to Amsterdam

“Very pleasant stay”

An extremely good welcome from the staff and a clean, comfortable room.

“Highly recommended”

Great hotel, friendly and helpful staff, nice room, perfect!

“Friendly staff”

We found the hotel staff to be very friendly. The breakfast selection was excellent. - with many choices of beautifully displayed food. We were disappointed there was not a kitchenette in our room as requested or a ceiling fan as advertised. There were 4 flights of stairs to climb to our room so not suitable for the unfit. We were given one set of ear plugs for two people which was a problem as the hotel opened onto a very rowdy street- we had to keep the window open due to it being so hot and no fan to cool the room down. The bathroom was very narrow creating a problem for those who were tall.

“Great hotel for young people who loves to workout!”

The hotel doesn't have an elevator, which is a great disadvantage. We were on the top floor so we climbed 5 flights each way. The stairway is very narrow and curvy. It's not very friendly for elders and toddlers. However great for people traveling on a budget or young people we don't mind carrying their luggage up and down (the hotel staff do help with carrying the luggage). You get different service depending on which shift of the employee. The day shift staffs are very friendly and nice. But the night one just sits there watch his movies and and devours the hotel foods and not helpful. Also the rooms (including bathroom) are very small but so are most hotels in Europe. If you want cleaning service, remember to put your sign on the front of the door for cleaning. Oh and there's no phone or AC in the rooms. Overall, it was a good stay but no elevator, small room, unpleasant staff at night shift, and no AC dropped the rating.

“A Let-Down”

In the beginning, The Alp seemed perfect, despite no air conditioning in the rooms. (Some rooms offered large floor fans, some did not). There is free Internet service in the lobby and a huge variety of foods for breakfast. The staff was wonderful and helpful upon arrival, even carrying our bags up the narrow flights of stairs. After checking in, we went to explore the city. The Alp is very close to the Anne Frank House, maybe a ten minute walk, and that was the #1 reason we chose to stay there. For the first three blocks, however, I didn't feel entirely safe but it was during the day time so we were fine. I would definitely take a taxi after dark. My opinion of the hotel changed drastically upon our return. The reason I gave a mark of two for both cleanliness and comfort was because, when I got back to my room, it looked as though someone had used my shower while I was gone and there was hair on the floor in a location I would have noticed the first time I was in the room. There was water on the floor and in the tub and there hadn't been before. The room had been spotless before we left. My mother knew someone had been in her room too because when she had left, she had left all the blinds open. When she returned, they were closed while my blinds had been left alone and open. I was instantly uncomfortable and while I had been excited to stay there to begin with, I was soon glad it was only for one night. I think this is unfortunate because The Alp started out so promising.